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Supreme Spa Service

Pool and Spa Service

About us

20 Years of Service!

Business highlights

31 years of trusted experience

Services we offer

hot tubs

Services we don't offer

pools

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.79 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
11%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.4
punctuality
4.7
Showing 1-9 of 9 reviews

J C.
06/2018
5.0
pool cleaners
  + -1 more
The owner is incredibly nice and responsive. The guy who came out to do the work was knowledgeable, polite, professional, and fast. He also answered some questions I had. I will definitely be using them for all of my future opening/closing and maintenance needs.
Description of Work: Drain and clean hot tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$104

Katherine C.
11/2014
1.0
pool cleaners
  + -1 more
It didn't go, could not get this provider to call when I was available. Obviously, doesn't respond to night or weekend calls and now I will have to let my hot tub just freeze up over the winter and take a saws all to it the spring and buy as new one.
Description of Work: It's more of what the provider didn't do. Doesn't respond in a timely manner to phone calls.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Leslie D.
09/2014
3.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$700

Doreen M.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Replaced circulator pump and a cracked light cover in our hot tub and the next day when that pump proved to be defective they came right back out and replaced it again. Mark and his helper were very quick to fix the problems and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$433

Michael L.
06/2014
5.0
pool cleaners
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Don A.
08/2013
5.0
pool cleaners
  + -1 more
Perfect, everything went great and they came in under budget. They gave me a quote for worse case and were able to complete the job under budget. How often does that happen?
Description of Work: Refurbished a damaged hot tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dawn N.
06/2013
5.0
pool cleaners
  + -1 more
I called Mark on a Friday. After a small test on the hot tub he figured it was either the heat sensor or the control board. He said he could get out to us by the following Wednesday. He was rained out on that Wednesday but contacted me to let me know he would be here the next day. He was, he replaced the heat sensor and left me the old one. I haven't actually ever met Mark, but he has always been pleasant on the phone and in his text messages. He is reasonably priced and I will definitely call him again if the need arises.
Description of Work: Mark replaced the temperature sensor on the jacuzzi

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Michael L.
05/2012
5.0
pool cleaners
  + -1 more
I would recommend this company to anyone that needs a jacuzzi repair. I felt that the price was fair for the worked performed and the customer service was very good.
Description of Work: We have a Jacuzzi tub in the master bathroom that leaked. They quickly diagnosed the problem and made the repair the following week. Tub works great now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

David R.
01/2012
5.0
pool cleaners
  + -1 more
The fee was very reasonable, it was like a hundred bucks and he had the parts in his truck. When we arrived at the house when we moved the previous owners gave us his name and number. He came out in the middle of the winter and got the spa running so I could have a nice romantic dinner with my wife at our new house so it would be warm by the evening. We had a cracked pipe and we were losing water for the spa, I thought it was very reasonable. He even talked me through over the phone how to diagnose what was going on a little bit. He was trying to help me figure out the cheapest way to do things and where I could buy parts and equipment, and supplies affordably. I really appreciate that.
Description of Work: Our spa had been winterized when we purchased it and he came out and got it all reconnected, set up, installed the fuse, loaded it, helped us figure out the chemicals and everything. He also did one repair we had a crack in a pipe, and he came out right away and he got it fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    PO Box 2745, Bristol, CT 06011


    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Pool and Spa Service

    FAQ

    Supreme Spa Service is currently rated 4.7 overall out of 5.
    Supreme Spa Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Supreme Spa Service offers free project estimates.
    No, Supreme Spa Service does not offer eco-friendly accreditations.
    No, Supreme Spa Service does not offer a senior discount.
    No, Supreme Spa Service does not offer emergency services.
    No, Supreme Spa Service does not offer warranties.
    Supreme Spa Service offers the following services: hot tubs
    pools

    Contact information

    PO Box 2745, Bristol, CT 06011