All Saints Remodeling LLC

At the start, things seemed to kick off great, but shortly into the job, we started to have a bad feeling about things. Shortly after the start of the job, we ran into a minor hold up with getting a permit for the job. However, this really only set things back by a few days from the building departments' doing, but it was incredibly difficult to reach the contractor and his team or to get a response back to our numerous phone calls and texts. When we finally did hear back from the contractor he was rude and abrupt. The issue with getting the permit was around major roof damage in the home. When we spoke with the contractor about this, he assured us, verbally, that this wasn't a problem and we can replace the roof in full (for the same amount of money we contractually agreed to). After this discussion about the roof, the contractor seemingly disappeared, took numerous days to return a phone call or text, didn't show up to the job site, and long story short, about 3 weeks went by without any progress. As we approached our contracted end date, he just kept feeding us excuses as to why he wasn't working and kept promising that he'll start the following day (he did this at least three separate times, maybe more), and sure enough never showed up the promised day. Fast forward by about three weeks, after numerous attempts to reach out on our part, he finally called us back and tried to use the permit hold up as the excuse for the pause in work. Which was not a valid excuse, as that was already resolved weeks prior. Additionally, he lied about certain happenings and conversations that he had with one of our team members. After all of these excuses and lies, we happened to stop by the property to discover many of our materials (which were laying outside) gone - expensive items, like nearly all of the roof material, for example, and many more items. We didn't want to believe that it could possibly be our contractor team and even told ourselves that perhaps someone stole them from the property. We sent a text and left a voicemail to our contractor inquiring about this missing material. And heard NO RESPONSE. After two days of complete silence, we very strongly sensed that it was in fact our contractor who stole the material, which we paid for. We then decided that enough is enough and we've given these people enough chances to be responsible, professional, and quite, honestly, decent people and they continue to show us they are not. So we contacted an attorney to fire them. We contacted the contractor to let them know that they are fired, and finally they called us back. When we spoke with one of the contractor team members, we made mention of our suspicion that they stole the material and he neither denied the fact nor seemed surprised that the material was gone. In fact, he went on to defend that they material was theirs. Which by the way couldn't be further from the truth, as confirmed by our attorney. So even though we didn't physically see them take the material, we're 99.9% positive that they did. And what's worse is we actually saw them advertising a roof job on Facebook right as all of this was happening. I wonder whose material they used for this. Absolutely appalling and shameless. All Saints Remodeling LLC are truly some of the most unethical, unprofessional, indecent people we have ever worked with. They give the contractor profession a bad name and are an embarrassment to the industry. We thank them for this major learning lesson and want to share our experience so that someone out there may read this and stay away. If I may say, quite frankly, they will screw you and then pretend like it never happened.