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CUSTOM AIR SYSTEMS INC

Heating and Air Conditioning

About us

Custom Air is a Premiere Lennox dealer, as well as other manufactures. We take pride in our excellent service and home and business installations.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

We provide Fall and Spring preventive maintenance. We sell and install new units, pipe, wire and duct work services.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
25%
3
25%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.7
value
4.3
professionalism
3.6
responsiveness
3.6
punctuality
5.0
Showing 1-4 of 4 reviews

Frederick S.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Technician arrived within the specified time frame. He was very professional, and did a good job diagnosing the source of the leak and quickly made the necessary repair.
Description of Work: Fixed a leak in our a/c system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

TED S.
07/2012
1.0
heating & air conditioning/hvac
  + -1 more
I had a bad experience with this company. They installed the air conditioning unit and soon after it had a leak. They came by to inspect it but did not take the responsibility. Instead,they recommended somebody to do the ceiling work and what's worst is they refused to pay for the repairs. Larry Meyers was supposed to speak to his boss and get back to me but it never happened. What hit me the worst and made me feel like a fool was when I called them six times and even emailed them but they never got back to me. We have been their customer for 25 years and every year we pay a service maintenance of $200. If they have offered to pay at least half of it then it would have been better. My husband told me that it's a done deal with them and we will never use them again.
Description of Work: Custom Air System installed two air-conditioning units: one about 20 years ago and the other was about 3 years ago.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0

$200

Kristen F.
08/2011
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I contacted this company on a weekend and got the answering service. Understandable. She took a message so someone could call me when they opened again. I was looking for an estimate for some work. I waited about three days and no one called. I gave them another shot and called again. The woman who took the call was pleasant, asked what I needed, and took my information. She said a sales rep would need to call me. Fine. It has been a week and no response. Needless to say, I'm moving on!

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0


Lilyan H.
08/2007
4.0
heating & air conditioning/hvac
  + -1 more
I thought that their service was OK; there wasn't anything too great or really bad about them. They did show up on time when they said they would and they do come out to check the ac units every year to make sure they are running properly.
Description of Work: Custom Air Systems Incorporated installed three new air conditioning units in my 4,000 square foot home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    765 HOUSTANOIC AVE, Bridgeport, CT 06604

    www.customairsystems.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 AM
    Tuesday:
    8:00 AM - 4:30 AM
    Wednesday:
    8:00 AM - 4:30 AM
    Thursday:
    8:00 AM - 4:30 AM
    Friday:
    8:00 AM - 4:30 AM
    Saturday:
    8:00 AM - 7:30 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Heating and Air Conditioning

    FAQ

    CUSTOM AIR SYSTEMS INC is currently rated 3.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 AM

    Tuesday: 8:00 AM - 4:30 AM

    Wednesday: 8:00 AM - 4:30 AM

    Thursday: 8:00 AM - 4:30 AM

    Friday: 8:00 AM - 4:30 AM

    Saturday: 8:00 AM - 7:30 AM

    CUSTOM AIR SYSTEMS INC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, CUSTOM AIR SYSTEMS INC does not offer free project estimates.
    No, CUSTOM AIR SYSTEMS INC does not offer eco-friendly accreditations.
    No, CUSTOM AIR SYSTEMS INC does not offer a senior discount.
    Yes, CUSTOM AIR SYSTEMS INC offers emergency services.
    No, CUSTOM AIR SYSTEMS INC does not offer warranties.
    CUSTOM AIR SYSTEMS INC offers the following services: We provide Fall and Spring preventive maintenance. We sell and install new units, pipe, wire and duct work services.

    Contact information

    765 HOUSTANOIC AVE, Bridgeport, CT 06604

    www.customairsystems.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 AM
    Tuesday:
    8:00 AM - 4:30 AM
    Wednesday:
    8:00 AM - 4:30 AM
    Thursday:
    8:00 AM - 4:30 AM
    Friday:
    8:00 AM - 4:30 AM
    Saturday:
    8:00 AM - 7:30 AM