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Joe's Paint Center and Floor Store

Carpet Sales and Installation, Flooring Sales and Installation, Interior Painting,

About us

Joe's Paint & Floor Store is family owned and operated, our family has been in business for over 30 years, we have the knowledge and know what good customer service is all about. So come on down to our beautiful showroom located conveniently off I95. Whether it be for paint and decorating ideas or whole house flooring installation to our amazing Hunter Douglas showroom!

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, hardwood, laminate, tile and stone, vinyl flooring, painting & Hunter Douglas window treatments, fabrics.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.418 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
11%
3
0%
2
11%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-18 of 18 reviews

Janet E.
12/2016
5.0
carpet installation, flooring contractor
  + 0 more
on time well done great service
Description of Work: replacement of carpeting in basement rec room after water damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Paul C.
03/2016
4.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Nice staff and initially very responsive. They dropped the ball a couple of times on follow-up and the day the installers were scheduled to come, they were an hour late and there was no call to explain. If scheduling and coordination are not major issues for you, I'd give them an A.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Lenore M.
03/2016
5.0
carpet installation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

R.H. Q.
10/2015
2.0
carpet installation
  + -1 more
They were supposed to lay down a very small area of plain lenolium. Took over a month to get the order without any updates about what was going on. Floor torn out. Then left like that for two weeks. then two days to install linoleum. Then discovered they had cut the linoleum badly in the middle of the floor so there is a big jagged seem which will end up tripping people getting dirty etc... Then noticed they charged my card before I could complain about the shoddy job. Dont go there is my advice.
Description of Work: put down linoleum

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,000

Patricia S.
05/2015
1.0
ceramic tile, house painters, flooring contractor
  + 1 more
unknown
Description of Work: Installed new flooring |In kitchen. Installers damaged floors in adjoining room when moving refrigerator, |Also were not able to properly install thresholds. Joe's did not return phone calls. They did eventually send someone to look, he said he would send some one to fix the thresholds could not do anything about the damage to the other floor. AND no one came back to repair the thresholds even after numerous phone calls.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,200

Laura B.
12/2014
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: Very nice people and we really appreciate they recycle paint cans, with a good attitude.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Paul E.
10/2014
5.0
carpet installation, flooring contractor, hardwood floor, interior painters
  + 2 more
unknown
Description of Work: I had Joes Paint and flooring center install carpet in my basement . Me and my wife are so happy that we used Joes Flooring in Branford Ct., They are top notch , prices are great, installation is clean and the whole staff is professional and friendly. We also used them for hardwood installation in 2 bedrooms that we absolutely love!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Steve L.
05/2014
4.0
house painters, carpet installation, flooring contractor
  + 1 more
.
Description of Work: New carpeting in about half of house and we removed and disposed of the old carpet. Sales people were very helpful and the selection was large. We were allowed us to take a sample board home to live with for a week, which turned out to be very helpful as comparing colors in different light convinced us to choose a different color than we had originally expected to. There was a lack of communication between sales and management: sales called after we had ordered the carpet and set up an installation time, but the day before installation management called up to set up an installation date (we'd already moved all the furniture out on the lawn). We were accommodated, but I wonder if they had sent one of their best installers. Installation was good, but not up to what I had hoped for. In the future I would confirm the installation date before pulling out my furniture.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,450

karen B.
05/2014
5.0
carpet installation, interior painters
  + 0 more
PERFECT
Description of Work: He painted my ceiling and walls Excellent WORK

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Richard L.
05/2014
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
Right on time. Work well done. Looks great.
Description of Work: Replaced tile floor and molding. Filled in low spot in floor and leveled it all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Cheryl V.
02/2014
5.0
house painters, interior painters
  + 0 more
Leigh was extremely professional in every way. He's work was the best I've ever seen. |We used Joe's for the carpet. We had Masland put in the bedrooms. It is beautiful and durable. It was expensive but we felt it worth the price. |Everyone at Joe's paint was very helpful and professional. We would definitely use Joe's again.
Description of Work: Joe's Paint provided the paint and recommended an excellent painter, Leigh Grudzinski.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Valerie L.
11/2013
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Joe deals with his customers personally, and keeps his staff up to date on projects, so the company is really responsive. He is up to date on the materials that are coming out, and can really help advise clients on what materials suit needs well. The suggestions are not just based on trying to make the most expensive sale, but what works for one's needs, budget and the requisites of the site. He spend a lot of time talking things out with me, and also helped me make adjustments according to the sub-floor that I had. The estimate was broken down well, so I could decide if I didn't need any particular services. Line items besides materials and labor included furniture moving, power stretch, new baseboards and styles of thresholds. Particularly, he was very flexible dealing with material decisions. I had the advantage of being away, and had the condo management let him in. EVERYTHING was done, and done neatly and professionally. If I had more floors to do I would go back to him. He was personable, flexible and kept in touch with me during all phases of the project, even sending me pics so I could follow along. I felt good about supporting a small business in my neighborhood. He's also a great reference for other trades as well.
Description of Work: Joe sold me carpet, padding, floating bamboo flooring, and a composite ceramic tiling. He did the installation, furniture moving and baseboards. Coming over to do the estimate was quick and easy. All was GREAT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Janet E.
06/2012
5.0
flooring contractor, hardwood floor, interior painters, carpet installation
  + 2 more
They did a beautiful job and did it really fast. I have been using them for four years. I would continue to use them. They have consistently done a good job and they have consistently done the kind of job that we needed.
Description of Work: I used Joe's Paint Center and Floor Store in the condominium that we were getting ready to sell. They completely carpeted living room, dining area, hall and three bedrooms of the condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Susan Z.
04/2012
5.0
carpet installation, flooring contractor, window treatments
  + 1 more
The first quote came in higher than I wanted to pay. Joe worked with me to get the job done within my budget and kept in touch with me throughout the installation. The installers were extremely hard working fellows and did a beautiful job.
Description of Work: 4 rooms plus hallways of laminate flooring, carpeting of stairs and window treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Ernest Y.
09/2011
5.0
carpet installation, interior painters
  + 0 more
A beautiful experience
Description of Work: Interior design assistance. Color comparison and choice w/approriate finishes for each part of the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

HAROLD S.
08/2011
2.0
carpet installation
  + -1 more
NG
Description of Work: They came out . looked at the job and never called backAftger repeated calls I gave up and hired someone els. In a previopur iunbstallkaiton we found them to be very difficult and the quality of the workers was poor as well a the product.. Pass them by

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Janet E.
08/2011
5.0
carpet installation
  + -1 more
It was a job that I wanted done in a hurry. I also wanted it done beautifully and extensively. They did a great job. They were there with samples the next day and the day after that they actually did the installation. They did an absolutely beautiful job. They've been very fast and very professional. They leave the place immaculate. I've used them for three times now and I've been completely satisfied with the work that they did. They're great and you'll love them. They'll do a good job for you. They actually got there sooner than I had expected to do the job which was great. I really enjoyed their services. I was absolutely delighted with their services. I will use their services again in the future.
Description of Work: I used Joe's Paint Center and Floor Store. I last used their services about ten days ago. I had them carpet, rip out and re-carpet a condominium that I'm putting in the market. The condo was about twelve hundred square feet. I had them re-stretch the carpet that was there for one room and I had them re-carpet the rest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Janet E.
01/2011
5.0
hardwood floor, carpet installation
  + 0 more
I was very satisfied with the result. A little bit of the process wasn't as comfortable as I had hoped. Overall, it was a good experience. As far as the carpeting went, it was great. With the hardwood flooring, it was great when it was finished. The difficulty was that the flooring crew didn't speak English. The person who had quoted the job wasn't there to oversee it. The guys did a fine job, but there was difficulty with communication. I understand that you get labor where you get labor. When all was said and done, we were happy with the work.
Description of Work: They did hardwood flooring in two rooms and carpeting in four rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

    Contact information

    145 N Main St, Branford, CT 06405

    www.joesfloorstore.com

    Service hours

    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Interior Painting,
    Hardwood Flooring Sales and Installation,
    Exterior Painting,
    Ceramic Tile,
    Window Treatments

    FAQ

    Joe's Paint Center and Floor Store is currently rated 4.4 overall out of 5.

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Joe's Paint Center and Floor Store accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Joe's Paint Center and Floor Store does not offer free project estimates.
    No, Joe's Paint Center and Floor Store does not offer eco-friendly accreditations.
    No, Joe's Paint Center and Floor Store does not offer a senior discount.
    Yes, Joe's Paint Center and Floor Store offers emergency services.
    Yes, Joe's Paint Center and Floor Store offers warranties.
    Joe's Paint Center and Floor Store offers the following services: Carpet, hardwood, laminate, tile and stone, vinyl flooring, painting & Hunter Douglas window treatments, fabrics.

    Contact information

    145 N Main St, Branford, CT 06405

    www.joesfloorstore.com

    Service hours

    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM