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City Services

Snow Removal, Landscaping, Lawn and Yard Work

About us

If you're looking for a landscaper that provides hard work, great customer service, and quality craftsmanship then you've come to the right place! Contact our trained professionals in West Hartford!

Business highlights

35 years of trusted experience

Services we offer

Landscaping, Landscape Installations, Property Maintenance, Landscape Design, Landscape Lighting, Hydroseeding, Sod Installation, Seeding, Mulch, Compost, Masonry, Paving, Patios, Driveways, Walkways, Demolition, Snow Removal

Reviews

2.96 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
17%
3
17%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.2
value
3.6
professionalism
2.9
responsiveness
3.5
punctuality
3.8
Showing 1-6 of 6 reviews

Christina F.
07/2015
4.0
landscaping, lawn service
  + 0 more
They had the best price of all the people we had gotten to give us an estimate. They re-seeded our lawn and literally that night, we had a monsoon coming so rather than coming back to re-seed it, he was like, "Let's see how it comes out." That really didn't fit well with us.
Description of Work: We used City Services for yard work. They graded and re-seeded our front lawn and took out old bushes.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Betty C.
12/2013
1.0
snow removal
  + -1 more
DO NOT RECOMMEND! The service left us feeling cheated. The snow removal service was contracted for a small apartment complex. The work was unsatisfactory and not done in detail. For 2 small snow storms (1-inch and 4-inches), the company charged over $2,000. Approximately $900 was charged on over 10 times of salting in the general areas, not where the black ice forms the most. When asked for service corrections of service, the company was not receptive and did not make adjustments for better service in the next storm. When terminating contract due to unsatisfactory work, the company refused and threatened legal counsel. It seems like someone wants to make fast money without providing adequate service.
Description of Work: The snow removal service was contracted for a small apartment complex. The work was unsatisfactory and not done in detail. For 2 small snow storms (1-inch and 4-inches), the company charged over $2,000. Approximately $900 was charged on over 10 times of salting in the general areas, not where the black ice forms the most. When asked for service corrections of service, the company was not receptive and did not make adjustments for better service in the next storm. When terminating contract due to unsatisfactory work, the company refused and threatened legal counsel. It seems like someone wants to make fast money without providing adequate service.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$2,000

Eric B.
12/2012
5.0
snow removal
  + -1 more
My usual snow removal contractor didn't show up after the last snow storm, so I called about a dozen contractors. The only one to get back to me and actually come to my house and provide a quote was TJ from City Services. He was very prompt, polite and professional. He provided me with their rates and we discussed the details of his services. However, before I hired TJ, my brother-in-law was told that we needed a snow removal contractor and he offered to do it for quite a bit less than City Services. Even if my brother-in-law's rates were the same, of course I had to hire him since he's family. But I was so impressed with TJ's responsiveness that although they do not charge for estimates, I insisted that he accept payment for his time. So, although I did not hire City Services, I wouldn't hesitate to use them in the future.
Description of Work: They came to my house to provide a detailed estimate.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

George H.
12/2012
1.0
landscaping, lawn service
  + 0 more
The company built several walls and a patio. The original work looked good. After a couple of years we started to notice the patio was becoming uneven. We contacted them and they "sort of" fixed it. Now after a few more years the walls are starting to fall. I've talked to them both with phone calls which they did not return and in person on the street in the summer of 2012 and they never showed up to look at it. That was several months ago. Also the plants that they chose for the very large planter were suppose to be dwarf plants and were not. They soon over grew the front of the house.
Description of Work: The company built walls, very large planter across the front of the house, and a patio. They also chose plantings for the planter and installed them.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$11,315

Katherine B.
11/2011
5.0
landscaping, lawn service, snow removal
  + 1 more
very good ongoing service for routine yard work.
Description of Work: ive used City Services for 2+ years - best yard service I've had. Willing to customize/accommodate unusual needs (essential hospital personnel, put me high on their list for plowing to get me out to work in storms). TJ more thN willing go come out to site and suggest best method of dealing with water, relandscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas R.
10/2010
3.0
landscaping, snow removal
  + 0 more
They were hired to do our lawn and snow removal for a rental property we own. We have used them for two years. Over the course of two years they have constantly added on expenses for services we did not contract them for including $70 for acorn removal. They also are contracted to do the rental property snow removal and will more times then not "forget" to shovel the back walk even though they were contracted to do so.
Description of Work: City Services does an adequate job however they add on incidental expenses that you haven't contracted them to do.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$5,000

    Contact information

    44 E Newberry Rd, BLOOMFIELD, CT 06002

    www.cityservicesdesign.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Snow Removal,
    Landscaping,
    Lawn and Yard Work

    FAQ

    City Services is currently rated 2.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    No, City Services does not offer free project estimates.
    No, City Services does not offer eco-friendly accreditations.
    No, City Services does not offer a senior discount.
    No, City Services does not offer emergency services.
    No, City Services does not offer warranties.
    City Services offers the following services: Landscaping, Landscape Installations, Property Maintenance, Landscape Design, Landscape Lighting, Hydroseeding, Sod Installation, Seeding, Mulch, Compost, Masonry, Paving, Patios, Driveways, Walkways, Demolition, Snow Removal

    Contact information

    44 E Newberry Rd, BLOOMFIELD, CT 06002

    www.cityservicesdesign.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM