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Matt's Pro Plumbing Inc

Plumbing, Kitchen and Bath Remodeling, Ceramic Tile,

About us

Call "The Tub Man" at Matt's Pro Plumbing for quality work and competitive pricing- no job too small! We offer full plumbing service and tub/shower conversion specials. If you're not home during the day we make evening calls, by appointment. We're a family run business with over 17 years of experience, and will ensure your plumbing project will be done right the first time. Customer service and satisfaction are our top priorities. Thank you for your consideration, we look forward to working with you. Our goal is to earn your business today and be your trusted plumber for the future. Matt's Pro Plumbing is Central CT's bathroom remodeling specialist!

Business highlights

22 years of trusted experience

Services we offer

Tub & shower conversion, plumbing, carpentry & bathroom remodeling service, pipe repair & replacement, gas piping, Faucets, Tubs, Toilets, Sinks, Showers, Ice Makers, Dishwashers, Garbage Disposals, Water Heaters

Services we don't offer

Drain cleaning, water treatment, drain & water main repair outside of foundation wall.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check

Photos of past projects

Reviews

4.9183 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 183 reviews

joanne M.
02/2017
5.0
plumbing
  + -1 more
Matt and his crew was just unreal. He did everything he said he would do and so much more. We met with Matt on Thursday and the following Tuesday he started the work. He was done on that day and we were washing and drying clothes that night. Without a doubt the best experience we ever had. Matt will be doing our bathroom this April
Description of Work: Matt and his crew brought our plumbing for our washer and dryer from downstairs to upstairs. We put the washer and dryer on our sun porch which also required Matt to run heat ducks and returns and also 220 electricity

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Andrew C.
02/2017
5.0
plumbing
  + -1 more
They had a very busy schedule at the time and since this was not an emergency, it took a couple days to arrive. They were able to make the repair, which included cutting through the raised floor to reach the problem area. The repair was completed in an afternoon, ready for the floor repair to begin. When I began to repair the floor, a couple of questions arose about how to reinstall the toilet on the new flange. They were very responsive, and after seeing the photos I took of the floor repair, were able to explain the situation so we could complete the job. Very satisfied.
Description of Work: I had a leaking pipe from a toilet that was installed on a raised floor, due to exposed beams on the main floor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Cortland B.
01/2017
3.0
drain cleaning
  + -1 more
I left message and 5 hours later still waiting to hear from them.
Description of Work: I called them to have them repair a clogged kitchen sink.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Nicole R.
12/2016
5.0
bathtub refinishing, ceramic tile, plumbing, woodworking, home remodeling
  + 3 more
Matt met with me promptly for an estimate. He worked with me to get what I needed done within the budget allotted, and I found his pricing to be more than reasonable. He followed through on every single promise, and even went above and beyond what was promised. He was honest, finished ahead of schedule, and even came by the day before Christmas Eve to finish up the last details. In particular, I'm grateful that since I only have one bathroom, he and his crew stayed late on the first day to make sure that being without a toilet only lasted a day. I would absolutely hire this company again, and plan to do so when it's time for my kitchen! I would like to extend my sincere gratitude to Matt's Pro Plumbing. I love my new bathroom!!
Description of Work: My bathroom still had the original tile from 1956 on the walls, and fixtures from 1998. They were full of mildew, and the bathtub in particular was badly in need of replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Alyssa G.
12/2016
5.0
plumbing
  + -1 more
In and out in 30 minutes. Efficient, professional, and would hire him again.
Description of Work: Bathroom drain clogged though he also gave me a free kitchen estimate for backsplash and floor tiles before he left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeanne M.
12/2016
5.0
plumbing, home remodeling
  + 0 more
Matt and his team showed up on time and quickly accomplished a wide array of home improvements. We plan to work with Matt and his team again for our next home improvement project. They were great.
Description of Work: Installed new kitchen sinks, replaced tub/tiles with a shower stall and replaced bathroom exhaust fan units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula G.
11/2016
5.0
plumbing
  + -1 more
The work was done in a timely and professional manner.
Description of Work: Pipes replaced and a bathroom vanity installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kevin N.
10/2016
5.0
plumbing
  + -1 more
Matt's crew came in and did a professional job, in a timely manner, at a reasonable price. Its not often you see all three of those criteria met. It's now been 8 months and I haven't had any issues with the job.
Description of Work: remove and replace a cast iron tub

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn D.
10/2016
5.0
plumbing
  + -1 more
Perfect. Phoned about 45 minutes before arrival. Work went off seamlessly. Polite and professional. I intend to circulate the name of this company to my neighbors.
Description of Work: Two exterior water faucets installed, and replacement of a deck plate on bathroom sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Charles C.
10/2016
5.0
plumbing
  + -1 more
We were in a hurry to get this done and were happy when Matt and his crew showed up on time, were very conscientious and did an excellent job. My wife was especially appreciative that Matt and his crew cleaned up after themselves. The filter has been in place now for over a month without any incidents and has made a tremendous difference in our water quality! Thank you Matt and Co. for your prompt, courteous service and a job well done.
Description of Work: Matt installed a QuadMaxx whole-house water filter: [*** Link removed ***]

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Paul R.
09/2016
5.0
bathtub refinishing, plumbing
  + 0 more
Fantastic. Matt was amazingly responsive to my initial phone call as well as went out of his way to accommodate my schedule to visit our house and walk me through the process, materials, options and price. Work was done exactly as scheduled and as quoted. I would absolutely recommend Matt's Professional Plumbing to anyone who needs work done. I am impressed by Matt as both he and his wife are working to build their business. Matt is my plumber for as long as I live in Connecticut!
Description of Work: Replacement of a shower stall surround.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne D.
09/2016
5.0
plumbing, home remodeling
  + 0 more
Matt was very professional, he contacted me within 24 hours, was on time and very professional. His price was very reasonable and fair, Justin and Brad, who did the work, were very polite and did great work. Matt's sheet rocker , Jerimiah was excellent. Will definitely call Matt for future plumbing needs.
Description of Work: Tub/shower replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joshua M.
08/2016
5.0
plumbing
  + -1 more
Matt's Pro Plumbing was professional, timely, and economical in regards to a job I recently had them do on my dryer. Even though Matt was swamped with work, he found a way to squeeze my job into that day that I needed it done. Before Matt began the job he explained to me clearly what entailed with the work and by the end he was done, I knew exactly what I was paying for. I would recommend his work to anyone that needs a plumbing job done. -Josh M Bristol, CT
Description of Work: Gas Converter Kit and Dryer Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ivan H.
07/2016
5.0
plumbing, home remodeling
  + 0 more
First I talked to Matt over the phone and he gave me a rough estimate for a big single family remodel that included: 2 full bathrooms, full kitchen and new laundry room (for new construction so that includes rough piping and new vents) his number was very competitive and realistic with the rest of the other quotes that I had in my records. I end up choosing him for the Job and he did very well. Very professional and punctual. I will totally recommend this company to anyone and will definitely hire them again.
Description of Work: Full plumbing for two bathrooms, kitchen and laundry room and a big home remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Erika N.
07/2016
5.0
plumbing
  + -1 more
Excellent job! Professional, knowledgeable, fixed quickly.
Description of Work: Installed new valve for the master bathroom shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul C.
04/2016
1.0
plumbing
  + -1 more
While I appreciate that Matt called me back within 24 hours as his voicemail promised, his price, which IMO was outrageous, and especially his claim that the flex pipe was, "so expensive", lead me to suggest that you should consider someone else for your plumbing needs..
Description of Work: Quoted $800-1200 to run a 25-ft gas line along an open basement ceiling to hookup a new gas stove. Claimed the flex line is "so expensive". Sure, it's $59.97 at Home Depot. [*** Link removed ***]

Rating CategoryRating out of 5
value
1.0

$1,000

Response from Matt's Pro Plumbing Inc
I'm sorry we weren't able to work together. We like to be as transparent as possible with our pricing. When quoting a project over the phone, sight unseen, we will typically give a price range erring on side of worst case scenario. At the end of the day, in many cases the customer is charged below what was quoted. We are not in the business of quoting a low price, showing up at the customers' home and tacking on additional charges. As licensed plumbers we are required to be trained and certified in all gas products we install and purchase from our professional plumbing supply-house. We carry all applicable insurance and offer a one year warranty on our labor.

John S.
04/2016
5.0
plumbing
  + -1 more
We were in the process of selling our home. The home inspector said there were leaks in one bathroom toilet and faucet, and on the cold water supply valve to the water heater. We disputed there were any leaks, but our real estate agent said the best way to go was to get a plumber to certify there were no leaks. We called Matt (had never used him before) and he was very responsive and was able to come over on short notice and test the appropriate places for leaks. Matt tested the valves, etc. in question and was able to certify that everything was OK. We are rating Matt so highly because he was very responsive, very professional, and was able to meet our needs.
Description of Work: Checked for leaks on toilet, bathroom faucet, and hot water heater. Certified that all was OK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Todd B.
04/2016
5.0
home remodeling, plumbing
  + 0 more
Everything was done on time and at the quoted price. Amazing turn around time (Less than 1 week) from call to install. Employees and Associates were very courteous and professional. Highly recommend.
Description of Work: Replaced Shower and Tub + Fixed water damaged walls and an new bathroom fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Nancy T.
04/2016
5.0
home remodeling, plumbing, woodworking
  + 1 more
The work was perfect, clean-up was good and they were very professional.
Description of Work: Removed and replaced toilet, removed very old shower and tub faucet trims with new ones and installed a new kitchen faucet. I am sorry I took so long to write a review. Matt's Pro Plumbing did an outstanding job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,445

Susan H.
03/2016
5.0
home remodeling, plumbing
  + 0 more
I found Matt's Pro Plumbing on AL and decided to call him based on the reviews. I also called 2 other plumbers who did not call back. Matt responded the same evening and we set up an appointment. He also called the night before to confirm the appointment. Two of his guys did the work this afternoon and I am very pleased. They arrived in the very beginning of the 2-hour time window. They were very friendly, professional, and knowledgeable. They cleaned everything up and took away the old garbage disposal that I did not want reinstalled. I could go on about the details, but the bottom line is I would 100% call Matt for a future job and would recommend him without hesitation. Honest and scrupulous companies are unfortunately not the norm, and dealing with Matt was a very smooth and painless experience.
Description of Work: Installed a kitchen faucet and hooked up plumbing; replace flapper on toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joseph S.
02/2016
5.0
plumbing
  + -1 more
They were very efficient. And the price was reasonable.
Description of Work: They fixed a leak in the ceiling. They put in a new piece of pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jay E.
01/2016
1.0
plumbing
  + -1 more
Called me promptly. I explained the project and that I was doing majority of work and just needed him to move a shower drain and replace shut off valves on sink and toilet plus install new sink trap. He said "I am going to give you my price which may scare you away.? If it doesn't scare you, we can schedule the work." His price was $2500 for what I guessed was 5-6 hours of work. Got 2 more quotes from non- Angie's list providers.? Went with one for $350 including miscellaneous parts. Once again, Matt's Quote $2500.? Selected Plumber $350. I would not contact him again.
Description of Work: He quoted me on doing the plumbing portion of my bathroom remodel. Approximate Cost of Service: 2500.00

Rating CategoryRating out of 5
responsiveness
5.0


Response from Matt's Pro Plumbing Inc
Thank you for the opportunity to quote your project. I'm sorry it didn't work out for us to work together. For the record, my price range was between $1,000-$2,500 to complete your project. There seems to be a disconnect with the description of the scope of work required. Apparently the project was much less involved than anticipated.

michael M.
11/2015
5.0
appliance repair, plumbing
  + 0 more
Matt came and looked at the job we talked options and costs .he was honest and up front we agreed on a date and time on the set day Justin and Brad were on time and very polite they worked non stop putting in the shower and cleaned every thing up Jeremiah came in in the afternoon and put up sheet rock he also worked non stop and cleaned up these men did a awesome Job they are all Pro's I would use there services again
Description of Work: replaced shower stall and installed dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Benjamin C.
09/2015
5.0
plumbing
  + -1 more
Excellent. Justin and Brad came out (Matt had done a previous job for us, which was also great). They diagnosed what appears to be the problem (a leaky sprayer) and gave advice on how to get rid of the smell. They didn't charge any more for changing the sprayer (I had the hose) and they fixed the nozzle part. All for the same inspection price. They were also very courteous and friendly.
Description of Work: I had an urgent issue with the kitchen sink. There was a smell and wet wood below the sink. We were afraid it might be something quite serious, and needed an urgent look. they came out in less than two hours

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Janalyn D.
08/2015
5.0
ceramic tile, home remodeling, plumbing, woodworking
  + 2 more
We were happy with Matt and would use them again, but the project was not without hang-ups. We had done the demo and rough in plumbing in May, anticipating the arrival of some custom tile we had ordered. Neither we nor Matt had any idea how long a delay that would be.The tile wound up not showing up until mid July, and with vacations, etc., we did not get the bath back together till July 30th. Turning the water back on resulted in a leak that took out our den ceiling below! They repaired the leak that day, came back on August 21st to work on it some more, but we're still watching it and debating whether we should just replace the old pipes before we close everything up. The electrician Rob was great and had a tough time venting the fan to the exterior, but did a wonderful job snaking it through the attic so as not to disturb the exterior trim. (Our house is 104 years old.) Everything he did is straight, neat, and perfect. There is always a risk of a leak when new plumbing connects with old so I would not say it was anyone's fault. We still have to have a 4x10 section of the den ceiling replaced at our expense, but the den needed a redo anyway. Mario, the carpenter, will be back in September to do that...his sheetrock work was very nice in the bathroom. Matt was also very helpful directing us to suppliers for our fixtures, etc. We chose our items and he bought them, so the price we paid was only a small mark-up over his price and much less than the retail would have been. Overall we were pretty satisfied and Matt's price was well below some of the other people we had talked to. I would recommend them to any of our friends. Update 10/29/2015: I'd like to update my review. After emptying the den bookcases prior to the ceiling repair, we were able to get a good look at the plumbing work done by Matt's co worker Justin. We were shocked to see that a section of 2x10 joist had been removed to install the tub drain! This left an 8 foot section of joist cantilevered under the bathroom with no support. I emailed Matt twice asking him to come and check it out to see what could be done. He never got back to me at all. When Mario (who does jobs for Matt but also works for himself) came to do the ceiling we mutually agreed on a way to sister the joist. What is the most irritating is that we never would have known about this and my emails never got a response. So maybe having the ceiling fall in was a good thing. While we are happy with our bathroom I have to change my review to "proceed with caution"
Description of Work: Remodeled upstairs bathroom, replaced first floor toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$16,000

Contact information

43 Brooke Meadow Rd, Berlin, CT 06037

www.mattsproplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Plumbing,
Kitchen and Bath Remodeling,
Ceramic Tile,
Appliance Repair,
Water Heaters,
Bathtub Restoration,
Finished Carpentry and Woodworking,
Natural Gas Lines,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Water Coolers

FAQ

Matt's Pro Plumbing Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: Closed

Matt's Pro Plumbing Inc accepts the following forms of payment: Check
No, Matt's Pro Plumbing Inc does not offer free project estimates.
No, Matt's Pro Plumbing Inc does not offer eco-friendly accreditations.
No, Matt's Pro Plumbing Inc does not offer a senior discount.
No, Matt's Pro Plumbing Inc does not offer emergency services.
Yes, Matt's Pro Plumbing Inc offers warranties.
Matt's Pro Plumbing Inc offers the following services: Tub & shower conversion, plumbing, carpentry & bathroom remodeling service, pipe repair & replacement, gas piping, Faucets, Tubs, Toilets, Sinks, Showers, Ice Makers, Dishwashers, Garbage Disposals, Water Heaters
Drain cleaning, water treatment, drain & water main repair outside of foundation wall.

Contact information

43 Brooke Meadow Rd, Berlin, CT 06037

www.mattsproplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
Closed