Better Built Basements LLC

Basement Remodeling, Electrical, Drywall,

About us

Additional e-mail - info@better-built-basements.com. Award winning. The Mission of Better Built Basements, LLC is to have Connecticut homeowners select us as their remodeling contractor by providing innovative and affordable basement solutions. We strive to build trust and confidence with our customers with precise quotes, honest and consistent communication, professional appearance and demeanor, and accurate time lines for every project.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Remodeling-basement, kitchen, sunroom & bathroom. Demolition. Framing. Electrical. Plumbing. Insulation. Drywall. Trim installation. Windows. Doors. Painting. Carpet. Laminate flooring. Ceramic tile. Hardwood flooring.

Services we don't offer

Waterproofing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6271 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
11%
3
5%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 226-250 of 271 reviews

jean N.
11/2015
5.0
basement remodeling
  + -1 more
unknown
Description of Work: This company delivered a very complicated basement job in the most perfectly professional way. They finished in time and the finished basement is just beautiful. They were fabulous!
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin R.
10/2015
4.0
remodeling, home remodeling, basement remodeling
  + 1 more
unknown
Description of Work: Provided a quote to renovate bathroom for $12,000 - laughably expensive. I am sure they do quality work but maybe only recommended for the McMansion crowd.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$12,000

Paul P.
10/2015
5.0
basement waterproofing, carpet installation, ceramic tile, doors, flooring contractor, remodeling, interior painters, basement remodeling
  + 6 more
unknown
Description of Work: Work performed was removal of living room and bedroom carpeting, installation of sub-flooring, installation of wood-looking porcelain tile planks, adjustment of doors and transitions. | |The initial contact and estimation process was professional, and the cost and time estimates proved to be accurate. Communication was maintained at all time to make sure that I knew what was going on, and what the next steps would be. All interface with the Better Built Basements supervisors, technicians and sub-contractors engaged by BBB, including informal demeanor, was professional. | |My wife and I were both extremely pleased by the experience, and were certainly pleased by the results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,100

Donald E.
10/2015
1.0
basement remodeling
  + -1 more
unknown
Description of Work: They showed up, decided the job was too small for them (without telling me) told me they would get back to me with an estimate, and I never heard from them again. |Don
Rating CategoryRating out of 5

Carole E.
09/2015
1.0
basement remodeling
  + -1 more
It didn't go.
Description of Work: A person came out and looked at the job and spent almost an hour here. He said I would get a quote in four days. After 5 days I tried to contact him but got no reply. They didn't have the courtesy to tell me they didn't want to do the job.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Better Built Basements LLC
We sent out the proposal a little late due to the holiday in between. Sorry for the delay and we are interested in doing the job. Better Built Basements

Bill L.
04/2015
3.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Wayne C.
04/2015
3.0
basement remodeling
  + -1 more
unknown
Description of Work: Too high in price took forever to get a quote took forever to get plans back

Rating CategoryRating out of 5
value
1.0
responsiveness
1.0
punctuality
2.0


jean N.
03/2015
5.0
remodeling, basement remodeling
  + 0 more
unknown
Description of Work: Basement refinishing. They brought the basement from cinder block to totally and completely finished. They were fabulous!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Kisha A.
01/2015
5.0
basement remodeling
  + -1 more
.
Description of Work: Partial basement finishing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Rosemary L.
01/2015
4.0
basement remodeling
  + -1 more
unknown
Description of Work: Better Basement came out to estimate doing some cabinet work in our laundry/half bath. I thought the quote was high and it didn't break out exactly what they were going to do. They also quoted a partial basement update which we need to think on as it's more than we wanted to spend. They (Jeremy) was extremely nice, professional and explained quite a bit.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Jo S.
12/2014
5.0
basement remodeling
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Jo S.
12/2014
5.0
basement remodeling
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

neil C.
10/2014
4.0
basement remodeling
  + -1 more
It was ok.
Description of Work: I purchased a deal from the company.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$49

kim D.
10/2014
5.0
wells
  + -1 more
.
Description of Work: Installed sump pump system. Went smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

John R.
10/2014
5.0
basement remodeling
  + -1 more
Excellent
Description of Work: Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Sarah H.
09/2014
4.0
electrician
  + -1 more
.
Description of Work: I bought a Big Deal for electrical work.
Rating CategoryRating out of 5
$49

Paul K.
09/2014
3.0
drywall, basement remodeling
  + 0 more
unknown
Description of Work: They removed and then replaced sheetrock As is often the case, a remodel turns in to more work. They tried to charge exorbitant prices for additional work. The work they did do was fine, but they also tried to tell me with work contracted for was not all covered in the contract and jack up the price.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$5,000

Response from Better Built Basements LLC
We did this job over a year ago. All that was included was sheetrocking a garage and master bedroom. It was a 5000.00 contract for that only. I went above and beyond to make the customer happy meeting with him on several occasions. He wanted additional items done and as expected there was costs associated with them. When we signed off that job he told us he was very happy. I'm not sure why the change of heart. I'd ask you to read all of our reviews. Anyone that says they have 100% satisfaction doesn't live in the real world. Thank you for taking the time to read this.

Elizabeth T.
08/2014
5.0
basement remodeling
  + -1 more
.Very well
Description of Work: .hung chandelier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$199

Janice G.
08/2014
5.0
basement remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nathan H.
08/2014
4.0
basement remodeling
  + -1 more
unknown
Description of Work: I purchased a Big Deal from this company for $49 for Custom Basement Design with Measurements and Set of Plans. We got the quote and plans from the company. My husband was happy with the what they provided.
Rating CategoryRating out of 5
Yes, I recommend this pro

James S.
07/2014
4.0
basement remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Brett P.
07/2014
5.0
basement remodeling
  + -1 more
unknown
Description of Work: Basement remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Dena M.
06/2014
4.0
electrician, basement remodeling
  + 0 more
unknown
Description of Work: They replaced a fan with one I provided. They provided the remote control switch. They replaced outlets in the kitchen with GFCI outlets. The work was done well. The crew were polite and friendly. It was difficult getting the answers I needed including quotes and availability prior to the work being scheduled. But once it was done, I was pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$249

Scott W.
06/2014
4.0
basement remodeling
  + -1 more
.
Description of Work: I purchased a big deal for $49 for Custom Basement Design with Measurements and Set of Plans.
Rating CategoryRating out of 5
Yes, I recommend this pro

JAMES R.
06/2014
5.0
basement waterproofing, basement remodeling
  + 0 more
unknown
Description of Work: estimated and diagramed how we might waterproof and finish our basement

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Contact information

229 Christian Ln, Berlin, CT 06037

http://www.betterbuiltbasements.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured

Licensed*

Trade License Number
HIC.0674237
Trade License Locale
CT
Trade License Authority
Connecticut Department of Consumer Protection - Home Improvement
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Basement Remodeling,
Electrical,
Drywall,
Interior Painting,
Kitchen and Bath Remodeling,
Lighting,
General Remodeling,
Plumbing,
Insulation,
Flooring Sales and Installation,
Doors,
Finished Carpentry and Woodworking

FAQ

Better Built Basements LLC is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

Better Built Basements LLC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Better Built Basements LLC offers free project estimates.
No, Better Built Basements LLC does not offer eco-friendly accreditations.
No, Better Built Basements LLC does not offer a senior discount.
Yes, Better Built Basements LLC offers emergency services.
Yes, Better Built Basements LLC offers warranties.
Better Built Basements LLC offers the following services: Remodeling-basement, kitchen, sunroom & bathroom. Demolition. Framing. Electrical. Plumbing. Insulation. Drywall. Trim installation. Windows. Doors. Painting. Carpet. Laminate flooring. Ceramic tile. Hardwood flooring.
Waterproofing.

Contact information

229 Christian Ln, Berlin, CT 06037

http://www.betterbuiltbasements.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM