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A First Response HVAC

Heating and Air Conditioning, Drain Cleaning, Heating Oil,

About us

Please visit our Facebook page A First Response HVAC. We are a family business offering personalized quality HVAC mechanical service. We offer financing through several providers. The companies we represent also offer financing plus extended warranty coverage on installations. We are approved by all home warranty companies and most major insurance companies to provide service to insurance related claims.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning, Duct Cleaning. Hot water heaters, Boiler service and repair. All Oil Gas & Electric. Qualifications Chamber of Commerce Member Energy Star Partner ICPA

Services we don't offer

Ask

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
5.0
responsiveness
5.0
punctuality
4.8
Showing 1-11 of 11 reviews

William M.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfectly. Arrived early and fixed it promptly. Very professional and friendly.
Description of Work: Central air unit not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$367

Elizabeth D.
02/2017
5.0
drain cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Sondra J.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
My A/C unit is a 16 years old American Standard with a Trane compressor . I live up in Silver Ridge and wanted to get service from someone who worked in this area, so I contacted First Response. They came right out, saw the problem and fixed it. They cautioned me about the age of the unit, with a specific warning about the motor. The system worked for hours, when suddenly my wife heard a screeching noise in the motor. It sounded like the motor jammed up. We called First Response back and they came out and replaced the motor. First Response was presented with some unique problems in their efforts to repair this unit. It was very old and it was a holiday week end. I am very satisfied with their service as are my neighbors who also contacted First Response
Description of Work: Repaired my unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

William M.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new compressor for central AC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian K.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced an AC compressor capacitor and cleaned the heat exhanger

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

William M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new compressor for A/C system. Professional and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Gerald M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Changed oil filter. Restarted our boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Joanne M.
11/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Nothing it was really too much I got it done for 1000.00, they wanted 4ooo.oo

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0


Debra H.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles R.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: analysis and recommendations

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A First Response HVAC
Thank you for the review we look forward to providing you our services in the future if the need arises

Byron M.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
They expedited the shipping of the unit so it could be installed quickly. They were punctual and the unit was replaced without problems.
Description of Work: Replaced air conditioner unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Response from A First Response HVAC
Thank you for the review we look forward to providing you our services in the future if the need arises

    Contact information

    PO BOX 8027, Berlin, CT 06037


    Service hours

    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Heating and Air Conditioning,
    Drain Cleaning,
    Heating Oil,
    Propane Sales Services,
    Natural Gas Lines,
    Gas Logs,
    Air Duct Cleaning

    FAQ

    A First Response HVAC is currently rated 4.8 overall out of 5.

    Monday: 7:30 AM - 4:00 PM

    Tuesday: 7:30 AM - 4:00 PM

    Wednesday: 7:30 AM - 4:00 PM

    Thursday: 7:30 AM - 4:00 PM

    Friday: 7:30 AM - 4:00 PM

    A First Response HVAC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, A First Response HVAC offers free project estimates.
    Yes, A First Response HVAC offers eco-friendly accreditations.
    No, A First Response HVAC does not offer a senior discount.
    Yes, A First Response HVAC offers emergency services.
    Yes, A First Response HVAC offers warranties.
    A First Response HVAC offers the following services: Heating & Air Conditioning, Duct Cleaning. Hot water heaters, Boiler service and repair. All Oil Gas & Electric. Qualifications Chamber of Commerce Member Energy Star Partner ICPA
    Ask

    Contact information

    PO BOX 8027, Berlin, CT 06037


    Service hours

    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM