Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
Joel R.
10/2013
pool cleaners
+ -1 moreAMY at Superior (Marlborough) was absolutely fantastic very knowledgable and super patient with ALL my questions! She was able to beat all the competitor prices. There are a few steps to have the gas insert installed needing to have a gas line run and electrical done for the fan, she was able to guide me through all of the expectations of the steps for install! I had a fireplace opening that was larger in height than the standard surround and was thankful AMY recommended the oversized surround panel which they will custom trim to suit the space. She is an expect in her field and will give you honest recommendations and advice! I am so very happy with my service from AMY at superior!
Description of Work: Purchased a gas direct vent insert which I had reviewed and researched for well over a year. IF you are looking for an insert or stove go see AMY in MARLBOROUGH. I will have the gas insert installed soon and will finish the review for the installation aspect.
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Yes, I recommend this pro
$3,800
Mark B.
04/2013
pool cleaners
+ -1 moresee above note
Description of Work: We purchased a gas fireplace insert from Superior and are pleased with the product. The Service Dept, however, is another experience. The serviceman was over 2 hrs late for the appointment. He arrived with no explanation as to why he was so late. The woman making the appointment made up a story as to why he was late (" family issues at home"..... when in fact this was not true) The woman making the appointment connected me with her boss who took no responsibility for his serviceman being 2 hrs late and refused to compensate the electrician who was at the property on time and patiently waited for over 2 hrs for the serviceman to show up. My concern was that the electrician be compensated for his time. I paid him for the time that he worked for me and thought that Superior would pick up the rest since they were late. Superior Service Dept had no intention whatsoever to compensate the electrician and didn't care if he ever got compensated. End of story. I found the Service Dept representatives rude, unprofessional, and dishonest. If I need my fireplace serviced again I will not be using their Service Dept.
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$172.23
Contact information
353 W MAIN ST, Avon, CT 06001
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Service Categories
Pool and Spa Service
FAQ
SUPERIOR SPAS HEALTH & LEISURE is currently rated 3 overall out of 5.
No, SUPERIOR SPAS HEALTH & LEISURE does not offer free project estimates.
No, SUPERIOR SPAS HEALTH & LEISURE does not offer eco-friendly accreditations.
No, SUPERIOR SPAS HEALTH & LEISURE does not offer a senior discount.
No, SUPERIOR SPAS HEALTH & LEISURE does not offer emergency services.
No, SUPERIOR SPAS HEALTH & LEISURE does not offer warranties.
Contact information
353 W MAIN ST, Avon, CT 06001