Serving Fairfield County and Connecticut with over 35 years experience. Family owned and operated. Professional service for Well Pumps, Water Filtration, Water Testing and Radon Removal Systems. Offering competitive pricing with quality service that cannot be beat. We offer free quotes and emergency services, if you have low pressure or no water coming out of your tap. We professionally diagnose, plan and install filters to remove: stains, discolored water, bad odors, radon, uranium, arsenic and bacteria. We do not use an answering service, we will always answer your phone calls with any questions you may have. We are here to help you 24/7.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Professional service for Well Pumps, Water Filtration, Water Testing and Radon Removal Systems. We offer free quotes and emergency services, if you have low pressure or no water coming out of your tap. We professionally diagnose, plan and install filters to remove: stains, discolored water, bad odors, radon, uranium, arsenic and bacteria.
Description of Work: Well pump needed to be replaced...this was diagnosed by the "big guy" in the area....I checked around after the big guy gave me his estimate...found Water Dr, which was much cheaper. Great job. I now have them service my water filter system every year, too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Catherine A.
07/2016
5.0
wells
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lorrie M.
07/2016
5.0
wells
+ -1 more
unknown
Description of Work: We were very pleased with how professional and personable all the guys were. Would recommend to anyone. Thanks guys for the great service!
Rating Category
Rating out of 5
Yes, I recommend this pro
Richard B.
06/2016
5.0
wells
+ -1 more
unknown
Description of Work: Water testing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Renee M.
06/2016
5.0
plumbing, water softeners, wells
+ 1 more
unknown
Description of Work: They installed and have serviced my water softener and ultraviolet water purifier for over 2 years now. They are the best of the best, I wish every contractor was as good as they are. Of course they charge a lot but in this case I think you get what you pay for.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Andrew V.
04/2016
5.0
plumbing, water softeners
+ 0 more
Great service from start to finish
Description of Work: Installed new water filtration system with filter and put in all new piping to the existing well tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Linda B.
03/2016
5.0
plumbing, water softeners, wells
+ 1 more
unknown
Description of Work: I had no running water and the owner returned my call within 20 minutes and arrived within 2 hours. After inspecting unit and listening to the problems I had been encountering, he needed to prime the pump to get it working. He was able to get it working. I will need a new pump and tank and I will contact this company to do the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jason C.
02/2016
5.0
wells
+ -1 more
.
Description of Work: Owner was part of the crew. They exceeded all expectations
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Andrew H.
12/2015
5.0
plumbing, wells
+ 0 more
unknown
Description of Work: Replaced well pump.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Jo-Anne B.
08/2015
5.0
plumbing
+ -1 more
Owner came to home to assess problem with the quality of my water. Offered solution which was reasonably priced and made sense. Work scheduled quickly, completed with professionalism, very clean, and competently done.. Will use this company in the future for annual upkeep and any other water problems. Very pleased; already made recommendation to friends.
Description of Work: Assessed water problem and offered sensible solution
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Bruno N.
08/2015
5.0
plumbing, wells
+ 0 more
I called late Sunday night. Rick the owner answered the phone. Said he would be at my home Monday AM. Fred and Matt showed up at 9 AM, diagnosed the problem, and had a new pump installed in 1 hour! HIGHLY RECOMMEND THEM.
Description of Work: Replaced well pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
roger K.
07/2015
5.0
plumbing, wells
+ 0 more
Scheduled appointment promptly, came on time. Very knowledgeable, did work professionally and sent me a report the same day. I would reconmend Water Dr.
Description of Work: Inspected well and performed well recovery test
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Karen T.
05/2015
5.0
plumbing, water softeners, wells
+ 1 more
They replaced the whole system for me because I was getting some kind of rashes on my skin and they tested everything and I'm very happy with them. They did a great job. They come back once a year to test it.
Description of Work: They did a new water system for me. I have well water and they came in and they replaced everything that needed to be replaced like the water softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Timothy P.
05/2015
5.0
wells
+ -1 more
They did a fine job. They were very timely. They stuck within their budget. They did every thing I asked for.
Description of Work: They installed communicators.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ursula G.
01/2015
5.0
plumbing, wells
+ 0 more
He answered the phone. and came out over the weekend with no other surcharge.
Description of Work: Fixed the switch on the water pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Anand H.
12/2014
1.0
plumbing, water softeners
+ 0 more
I had called Water Dr to get a quote for replacing a water softener injector pump that had developed a slow leak several months ago. The service guy was quick to respond and came over the same day. But, instead of providing a quote, he patched the motor with duct tape and a dirty towel because he didn't have the parts in his truck and then charged a $100 for the service visit. I am a little confused why he thought that I would like to pay a $100 for the patch job that would last only a couple of days while he got the parts. The leak was going on for several months and I could have certainly survived a couple of days. Unless, this is their way of getting an edge over their customers who hope to recover their service charges by paying whatever they quote for the replacement parts. I cant trust them enough to let them back in my house again.
Description of Work: I had called for a quote for replacing a water softener pump but got an overpriced patch job instead.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$100
Response from Water Dr LLC
Thanks for this review, always appreciate positive or negative feedback. Unfortunate you did not have a positive experience with us, we always try and make everyone happy when we are at their house. This particular system is a feeder pump for acid water (not a softener), not a very common piece of equipment (anymore), not very many companies will have these parts on their trucks. After we checked out the situation, our tech determined what needed to be ordered and explained everything to the customer. It was agreed with her, that we would temporarily stop the leak so that it wasn't dripping on the floor while we had the part ordered (we did order the part and we were ready to install the next day) Service is service, you only paid for the labor to have a professional come out and diagnose what was happening, your problem was impossible to figure out without seeing it. The towel was provided by someone in the house, we did not ask for it (the offered it to us). We would never leave this as a permanent solution to a problem and had every intention on returning with the part, no labor was going to be charged when we returned. The customer did not want us to return and did not give us a chance to fix it completely. Let it be known, that everything we did was explained to the customer before we did ANYTHING, it was agreed that we would return, but when he came home that night, it was decided that he would call us and cancel our return. That is our side to the story. Again, very sorry we could not return and correctly fix the problem. Thank you.
Anita L.
10/2014
5.0
plumbing, wells
+ 0 more
They were great. They were just knowledgeable. They looked at the water system we had. They didn't try to sell us anything that wasn't necessary. They were punctual, on time. We have really no complaints. They're excellent.
Description of Work: The Water Dr. did the well. They had to put an extension on the well cap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$546
Don C.
06/2014
4.0
water softeners
+ -1 more
They were professional, thorough and knows everything about water softeners but the price was a little high.
Description of Work: They came over and gave us an estimate for the installation of water softener.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
robert C.
02/2014
5.0
plumbing, wells
+ 0 more
Excellent job. Timely. Very helpful. Know their business well. Would definitely recommend!
Description of Work: Replaced we'll pump, wiring, and PVC pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Christina W.
12/2013
5.0
plumbing, wells
+ 0 more
Greco and Haines had told me that I needed a new well tank while they were making a routine well check-up visit. ?They gave me a quote for two different tanks. ?Since our tank's demise wasn't imminent, I thought I'd call around for a better price. ?Found Water Doctor on the internet, called, and spoke with Rick. He quoted me a price that was about $250 cheaper than G and H. ?He even called back a day later and gave me another quote on a slightly cheaper tank for $50 less. ?Needless to say, I went with Water Doctor.? I set up appointment, and the fellow called (I think it was Tyler) to say he was on his way...I was a bit annoyed when he arrived rather late, not realizing he was coming from quite a distance away,..I was worried I'd be running late for an appointment I had later on. ?However, he had the tank fully installed in about an hour; ?he was very friendly and courteous. ?I will call on Water Doctor again for my well needs, even to do the routine maintenance that Greco and Haines normally does. ?Thanks, guys!
Description of Work: Replaced well water tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,170
Response from Water Dr LLC
[member name removed], We Thank you for the kind review.
Decelle T.
09/2013
5.0
plumbing, wells
+ 0 more
Matt & Elvis showed up when promised, were professional and efficient. They were pleasant to work with and offered me options on solving my water (incoming water leak from well) problems. I would recommend them to my neighbors and family and use them when I upgrade my well system.
Description of Work: Found, and diagnosed, water leak in pipe from well. Also noticed that a check value was required to help pump work more efficiently and reduce back pressure on water pipe from well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$142.51
Renee M.
06/2013
5.0
plumbing, water softeners
+ 0 more
Rick, Scott and the other young man who serviced us were exceptional.? They're extremely professional and know their business inside and out.? They clearly take pride in what they do.? They explained everything thoroughly, answered all our questions and provided brochures and websites with information on the products they installed so we knew exactly what we were getting and what it would do for our water.? They took tests before and after the installation.? On top of that, they're all really nice, regular guys.? They found my "lost" well in about 2 seconds with a "Schoendstat locator".? Then they took down its exact location.? They even emailed me photos of the drain spout they installed for my water softener.? Their prices are reasonable for the level of service they provide.? ? I would recommend them very highly to anyone looking for water softening and purification.
Description of Work: My husband and I had a water softener and UV filter installed in our house to improve the quality of our well water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
George S.
10/2012
5.0
plumbing, water softeners, wells
+ 1 more
It was done VERY professionally, on time and on budget with lots of check-ins to make certain everything worked as promised. He just performed an annual check up and solved a couple of other minor plumbing problems that crept up in recent months. He and his guys could not be any better.
Description of Work: Rick Hallet and his guys at The Water Dr. in Ansonia, CT installed a new well pump and whole house water system a year ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Marion B.
04/2011
5.0
water softeners
+ -1 more
He arrived promptly., checked and worked on my system, and did it all in a thorough and efficient manner.
Description of Work: My water softener system was checked and maintenance work done. Some clogged pipes were cleared, and my water pressure is dramatically improved. He also showed me where my outside tap needed work.
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*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Wells and Pumps,
Plumbing,
Water Filtration and Softening,
Water Heaters,
Radon Detection & Reduction
FAQ
Water Dr LLC is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Water Dr LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Water Dr LLC offers free project estimates.
No, Water Dr LLC does not offer eco-friendly accreditations.
Yes, Water Dr LLC offers a 10% senior discount.
Yes, Water Dr LLC offers emergency services.
Yes, Water Dr LLC offers warranties.
Water Dr LLC offers the following services: Professional service for Well Pumps, Water Filtration, Water Testing and Radon Removal Systems. We offer free quotes and emergency services, if you have low pressure or no water coming out of your tap. We professionally diagnose, plan and install filters to remove: stains, discolored water, bad odors, radon, uranium, arsenic and bacteria.