Lee's Hardwood Flooring Inc

Excellent. Colton and Lane were the primary finishers, but they had help one day. They were on time, cleaned up, and knew what they were doing.

Very well - no problems. Would hire them again.

The good: - They responded quickly to come out and give an estimate - The final cost was very close to the estimate (there are a lot of variables involved in the material costs, so it's impossible to get it exact) - They completed the job on time - The completed job looks very good; there were just a few minor dings; there were also a number of nail holes that weren't filled, but they came out quickly and took care of those. The not-so-good: - They would only take a check for the deposit (no credit card), so I had to drive to the office to drop one off. - There was a fair amount of dust, even with the pre-finished floors. They didn't include any masking in the original estimate (they said they don't include it for pre-finished floors), so we ended up having to mask off our kitchen and some of our windows and blinds ourselves. - They left a lot of dust and debris in the floor vents - The staples they used when securing the wood planks led to more than a few split planks (not visible with the finished floor, only visible during installation). I don't know if this will causing problems with creaking or popping in the future. - When removing the existing tile, I don't know what they did (we weren't home), but it left a pretty big mess of wood splinters and dust in the unfinished part of our basement directly underneath the tiled area. - After leaving specific instructions with them to do the cutting on the back deck, with direct access to the area being finished (due to all of our furniture being stored in the garage during the job), they still ended up cutting on the driveway. With the garage door open. They got sawdust all over all of our furniture! They apologized and attempted to clean it up, but it's flooring guys with shop vacs - we ended up having an upholstery cleaner come out to clean our couches and chairs (this is the reason for the 'C' grade in professionalism). - They don't do baseboard finishing, which seemed odd to me. They will order the baseboards and install them, but they won't paint or stain them. I'm not sure if that's standard or not, but we ended up having to find another contractor to paint and install new baseboards after the floors were installed, before we moved the furniture back inside.

From the first call to request a bid until the finished work, they were the epitome of professionalism! How refreshing to work with a company who followed through with EXACTLY what they said they would do and when they said they would do it! The original hard wood flooring is from 1955, so it's not easy to add flooring to the existing and make it look good, but it looks great! I'm extremely happy with every aspect of the job! They were well worth the wait and I will definitely work with Lee's Hardwood Flooring in the future! This company has earned my trust!

THe job went exactly as promised and was finished on time and the cleanup crew left the house dust free. The quality was very good. I would definitely use Lee's again.

The floors look great and Lee's was easy to work with. The whole project lasted approximately 9 days and they stayed on schedule. The installers showed up on time. The one day they were running late, I was notified by phone of the situation. The places where the old & new floors meet look great. You cannot tell where the two come together unless you know where to look. I used the "Dust Free" option with the sanding. According to Lee's, the process traps about 90% of the dust and I would agree with that. In the end, there was a light layer of dust that needed to be cleaned from the counters, light fixtures, etc. As with this kind of project, there were a handful of spots on the walls that got dinged up during the process and required touching up.

After only a few months after moving into my home, the "new" bamboo flooring was cracking, gaping and boards were popping out of the floor. Several companies came to evaluate the problem; all concluded the flooring needed to be completely replaced. I received several bids, and all the prices were about the same, give or take. The representatives from Lee's Hardwood stood out from the rest, so I chose to work with them. They also explained that our low-humidity environment in Colorado made bamboo a poor choice (it's a compressed grass, not real wood), so I decided to replace the floor with prefinished oak. I visited their showroom in Windsor, as they have a number of products to choose from. Lee's is also highly rated on Angie's List, and the Better Business Bureau. The installation team did an excellent job, from start to finish and I couldn't be happier with the results. The workers arrived on time, worked efficiently and cleaned up well after each day. The end result is even nicer than what I had imagined.

The two workmen worked extremely hard to be conscientious about hanging plastic then sanding the floors. They explained each procedure to me as they worked, were very professional & courteous. They did an excellent job and the company gave us a very reasonable rate. I would highly recommend Lee's Hardwood Floors.

They did a great job. They followed exact request.

Very professional. Always on time. Very informative. Communication went well on any updates or concerns and other issues. Worked well with my schedule. Always called before they left if I was not at the home. Kept me updated throughout the install. Only issue, carpet install was delayed due to only sending 1 guy out for the initial install and he was injured. Delayed carpet install by a day and a half. Second crew for carpet excellent, professional and informative. Would like to have them back again for future jobs!

Work was done on time. They coordinated with us since major areas of the house were inaccesible during the job (due to the layout of our house). We had minor issues due to a secretary at the office but the crew compensated for her misinformation and she was fired for her errors. We missed out on an installation option, but the owner personally inspected the situation and gave us back a partial refund to cover the additional supplies needed to fix it ourselves. Crew was very friendly, trustworthy and hardworking.

Lee's put our floor in originally in 2006 and were so wonderful to work with back then. It was was such a pleasure to find nothing had changed in the last eight years. From the initial visit to assess our floor and obtain a bid, to scheduling with the office, and all the way to the professional crew who treated our home with complete respect, our experience with Lee's was fantastic. We had to have the crew return, because of an accident on our part, and they did so immediately and professionally and our floors look like new. Renewing wood floors is a daunting process. We did have to move out of our home with the animals for a week and move furniture, empty closets, etc. It's not for the faint-hearted. But the staff at Lee's made an annoying situation bearable and the final results are worth any inconvenience. We would absolutely recommend Lee's Hardwood Flooring and plan to use them again in the future.

From first to last contact with Lee?s, communication was professional and friendly. I had tons of questions about process, timing, design and product throughout the project. From day one, all my questions were answered quickly and completely. These people are experts in flooring and demonstrated their expertise at all times. I found that their price was the most competitive and as a result, I was able to add the dining room to the project. Included in the price were custom made wood floor vents. They added a beautiful finishing touch to the rooms. Given the level of expertise, quality of work, professional and friendly demeanor and price, I have recommended Lee?s to friends and family. I still walk in and smile at the beauty of my floors.

This company put in my original floors 14 years ago. I wanted to match that grade wood and understood since I was changing from oil base to water base there would be some differences in color. The estimator was out twice and I reviewed this twice. The installer did a good job but when asked about the wood variation in the boards he brought in he told me that would be filled and match well. Some spindles had to be removed from our bridge and overall a good job just one with a significant chip that I was told could be replaced with a new spindle (come to find out that spindle is no longer made but that is ok). The finishers however did not impress they always just seemed to be in a rush. It was a rainy week and they seemed put out to let the water base finish dry. They seemed to just mop it on in a few minutes. They got a significant amount of finish on my white baseboards and one closet seemed to not get enough on the floor. I called and they did come out and make a price adjustment for this. I am now painting all baseboards involved. Unfortunately they also got on a door that I do not want to paint again. My quality concern comes from the fact that asking for the wood to match did not occur. Apparently the quality by grades has changed in 14 years. My original oak had no worm hole variation and no filler and this has a lot of both and looks awful. In fact if would have looked much better without filler but I was not given that option. I did not go with the low bid on this project so if I needed to change the wood or get from a different supplier to match the existing wood then I should have been informed and was not.

We used them for this house that we remodeled. The estimate was about what they charged us. They didn't install it, our builder installed it, but we had used them for our other house, and they are a very good company. I didn't have any issues with them. They are a little pricey.

Lee's came in to refinish a job "that was not to industry standards" by a different company. All communication was excellent, from the beginning, during, and follow up afterwards. At first I was hesitant to have the floors refinished (again) but both the process and the results changed my mind. They did an amazing job.

They were great. They had some great ideas for that new floor. We did have a little miscommunication with the actual installers and they came out immediately during the installation, figured out exactly what they were missing in the details, and they redid it basically that day and it was perfect.

We've lived in our home for twenty-two years. The minute the owner walked in and looked at the hardwood already in our kitchen and dining room, he reminded us that they had laid that hardwood also. It has held up wonderfully! The installers did an outstanding job! They feathered the hardwood from the kitchen into the family room so that it looks seamless. They also sanded down the kitchen and dining room so that all the rooms blended in coloring. They're absolute professionals and do quality work!

Provider had done $10,000 of hardwood flooring and handrail install four years prior. We were very satisfied and wanted them to complete the work on the stairs and hallway upstairs with matching flooring and handrail. Salesman came out and gave us a competitive quote . When we went to schedule the work we could not get any response to our calls. One time we did get through and the woman on the call said "I'm not sure we can do it at the price the salesman quoted, I don't know what he was thinking". We went with another installer.

Great! Done on time, quality was excellent. Seamless replacement of carpeting (can't tell that hardwood was not originally there).

Fantastic - timely, beautifully done, would hire again.

They (as usual) did a great job. You can't tell where the first, second and third sections of floor transition. (Some floor was original to the house. 15 years ago, Lee's added on to that into the kitchen, and this time they extended the floor into the family room. The lacing work was especially good, and received compliments from various other contractors who worked in the house. We have now used Lee's three times and will continue to recommend them in the future.

They did a very professional job. They showed up on time and they did a nice installation. Friendly installers and finishers. Only complaint was that the wood might have been a little "wet," but it was summer. That might have affected the moisture content of the wood.

This was the second time these floors were refinished - last time was about 14 years ago. Lee had done that job as well. We did get other bids, which came in higher. One has to check that bids are apples to apples with the finishes being done. The appraisal came in at a good price, and the final price was the expected price. The plastic hangers came before and after the refinishing, that enabled us to stay in at least part of our house during the day. The two refinishers were prompt, courteous, and did an excellent job. They came in four days straight for several hours each day. They sanded, coated, buffed, coated, buffed, coated and buffed again. Our floors were pretty damaged in places - the wood was scratched and areas in the kitchen were even greyed from repeated water damage. They did a fabulous job! I can't even tell where the damaged areas were. The floor is stunning in a warm, mellow finish. The dry wood soaked up the oil and looks smooth and beautiful now. The guys cleaned up very well and there was not any dust around. The plastic kept the dust off of the curtain valences we couldn't remove and other parts of the house. If I had to do it again, I would do it at a time of year when we could open the windows. Unfortunately the refinishing was done the week we were in deep freeze. The oil finish does smell, and it cleared up better once we could open the doors and windows and turn on the fans. We did choose to stay in a hotel while the process was happening, as our house isn't two stories. We would definitely use Lee's again (and have!) I should mention that the first time I had the floors put in by another contractor, it was a disaster. They are no longer in town. The floor was bumpy and had dried, dull air bubbles throughout the finish. It had to be sanded down and redone. So really, this is the third time these floors have been sanded down & refinished. So I am very grateful for smooth, beautiful floors!

We are very happy with our floors and they did a great job on them. We did have a couple of scratches on our kitchen cupboards after they had their machines in the kitchen, but I am hoping I can repair them.