Help Around the House

Doug came out and looked over the property. He gave us a bid that did not include electrical because his electrician was out of town. The majority of the work I needed was electrical. His prices were so high on everything. He told me he had to bring in contractors to bid on it, so he asked to put a lock box on the door for his contractors to come in and bid. Clearly he is bidding out all of this work and just marking up the entire bid. These prices he gave me were so high, I was surprised. And it didn't even include the electrical, which is the majority of the work. He called me a few days after we received his bid to ask if we received it. I told him I thought he was too high on everything. He then proceeded to lecture me and tell me he was going to quit bidding on places that were rentals or to landlords. Funny thing is, this house is not a rental. And I told him that. If you want to use this guy, I would get several other bids and compare because this was way over what other bids are that I received.

Unfortunately my 2 calls were not responded to. Just a reply/answering message of "due to Thanksgiving I am unavailable until the 2nd week of Dec" would have been nice

Great! Doug was punctual, professional and explained the cost and what he needed to do to complete the job. We will definitely be calling him again.

I had set an appointment for an estimate, only to have to call the business because it was almost noon and we had agreed to meet in the morning. The owner of Help Around The House tells me he forgot about my appointment. I have to find someone else to complete the task! Very UNPROFESSIONAL! If these businesses are already over booked, then DON'T schedule more appointments!

Great. Arrived on time. Quickly performed tasks.

Great service. The pipe came off the second story of the house and there was an active wasp nest as well. He could not see where the wasps were coming from so he returned that evening when they were less active to complete the job.

I called Doug at 1 o'clock in the afternoon. My back door lock was broken, and the lock kept the door from shutting. I had to work the next 3 days in a row and did not want cold air pooring in for 4 days. Doug could come, but not til after his last appt of the day. So he came at 6:30 pm and even had to run to lowes to get a new lock plate. it ended up being $40.00's cheaper than the $50.00 lock and door knob set that I had bought earlier, that we thought he would be putting in. He was so good at communicating by text and was very accommadating so I could have the lock fixed by the end of the day. Very friendly, courteous & did a great job. I took his card and will Definitely use him for all of my handyman needs. Very Pleased!!

Put a knew lock on back door since the old one?

Doug is the only handyman we've found that gets the job done. There's not a lot he does himself but he brings in the right person to get the job done. The quality of the work is always first rate. If something comes up at our Colorado house (we live in California) I give Doug a call and don't worry about it any more. He'll check it out, get back to me with an estimate and we go from there. Doug is peace of mind for us and we are really glad we found him.

Went great. He was very nice and did the job quickly

Doug has been professional, prompt, and courteous. He has shared his knowledge to assist in my purchase of materials and in deciding what the job should look like. He doesn't just slap things in, but thinks about the best and most economical way of doing things.

The work was fine. However, it is extemely difficult to get in touch with Doug. You'd think after hiring him to work on a couple of projects, he would at least return my calls and/or emails for additional work. I recently tried another "handy man"-- Gary Reardon, also on Angie's List. What a diffierence-- Gary returns calls prompty, schedules projects in a timely manner, and did great work. I will be using Gary Reardon for future projects.... Sorry Doug!

I found Doug on Angie's List. He came out in the first two days after I called him, fixed the gate and did not charge me. I really appreciate the prompt service and his integrity assures I will use him for larger jobs going forward. In fact, I have him on another project as we speak. Customer service is hard to find and I appreciate Doug's willingness to build this relationship with us.

At the beginning of the project things not done on time and difficult to find Doug and communicate. He later apologized and asked for a second chance and did much better the second time around. Quality of work was always to level and as promised. Will use him again,

This was not a simple remove and replace job, as the new doors had both different upper and lower tracks that needed to be cut to size and installed. Doug picked up the doors at Home Depot and installed them in an afternoon. He's a very nice fellow, he charged a reasonable price and cleaned up all debris afterward.

Things with this business did not go well. I contacted Mr. Probst to caulk a shower. I stated in my initial contact that I lived in Wellington and he replied that he would happy to do the work for me. We spoke on the phone and again he was willing to do the work once again knowing I live Wellington. He then called and I thought he was going to schedule a time to complete the work this week, but he just informed me he does not travel to Wellington. Something I wish he would have acknowledged during our initial contact. I have now waited a month to have the work done, I thought it was going to be done this week, but Mr. Probst will not drive 12 miles to complete the work. Don't bother contacting him. He is unresponsive and not forthcoming with his work radius. If live in Wellington look for someone else and for those of you who live in Fort Collins, Loveland and Windsor which is where he is willing to travel I recommend you look for another handyman too.

Doug not only fixed all the items on the list (bathroom flooring, smoke detectors, light fixtures), he had to work around the showing schedules from the realtors showing the house. No problems - and each item on the list was resolved so that the house showed perfectly.

Quick, efficient and thorough

Despite coming over to evaluate the repairs and providing an estimate, Doug almost never followed through on what he said he was going to do. Despite repeated attempts to contact him and start, he just never followed through. A disappointing experience to say the least.

I had hired Doug to handle several small maintenance projects at my home. That was very early in June. He has addressed most of the list but the other part is still not done. I know he is busy but I never hear from him to set up a time for completion or update. He is very nice and seems to do a good job but is it very frustrating to still have several issues unresolved as we approach Aiug. I also do not have any idea how much his service will cost. He has a hourly fee but I am not sure how he is charging for a trip over for a few minutes and then gone again. It will be interesting to see the final bill. I am not sure if this is how he handles his jobs or if he has been slammed this summer because of the storms.

I purchased a new toilet (ADA compliant, etc.) online and found handyman Doug Brobst on Angies List to install it. He was available in just a few days, and arrived right on time. He is very knowledgeable and has installed a lot of toilets. He was at our house for just an hour, and charged $50 since I had partially disassembled the old toilet. He also disposed of the old toilet.

Good. He was trust worthy and he did a good job. He charged a fair price. He was slow to call back but he told us he was busy. He is honest and i would use him again.

Outstanding service under a very tight timeline. Doug and his crew did high quality work at a fair price and very importantly, made our agreed-upon deadline. The new deck looks fantastic ... I wish we'd done this years ago. Any time I need carpentry work again I will call Doug.

Excellent communicator and a very friendly guy. Doug dealt with everything in an extremely timely manner and even things that I asked if he could do at the very last minute. And then he came in exactly as he had estimated. I'll be calling him for all future needs.

Doug was very prompt getting back to me when first contacted. We had a bit of a misunderstanding about the days the work could be done (that was more than likely my issue). Once we cleared up the dates, he came prepared, on time and got most of the items completed. There were a few things he couldn't finish that day due to time constraints (these items weren't priority on my list and we'll schedule those later). His work was excellent, he is professional, knowledgeable gave me plenty of options on certain items on my list, and his referral for a garage door service/repair person was fantastic! He knows his limitations and is very honest about that which is appreciated. I sent a and quot;listand quot; of items prior to his first visit which made that go very smooth for planning purposes. I am very pleased to have him available for those things I just cannot do! His pricing only got a and quot;Band quot; due to an item that needed to be purchased prior to his visit, otherwise he's very reasonable.