The Heating and Air Conditioning technicians at Stellar HVAC are trained in all areas of your home energy needs. They will make the right suggestions to not only provide you with a comfortable house, but also save you money every month on your energy bills.
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Heating, Furnaces, boilers, solar thermal, radiant floors
Air conditioning, swamp/evaporative coolers, duct sealing, ventilation, All residential and commercial HVAC needs
We would have loved to use this company, but I was leary after the service receiving an estimate. Two people were supposed to come to the call, one to check our HVAC, and one to give an estimate on insulation. Only the insulation sales guy showed up, the other forgot. After spending over an hour at my home, he left with the promise of an estimate the next week. I didn't hear anything for 2 weeks, and then I got a call saying he needed my email address to send the estimate. I left it in a message, but never received the estimate. I also sent him an email, but still never received the estimate. I didn't try to contact further, as I don't believe I should have to beg someone to take my business.
Description of Work: Didn't use.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
3.0
Response from Stellar Heating and AC
We have seen a huge surge in business this year (although that is not an excuse for an unsatisfied client). In response to this increase, we have undergone a number of changes: we have added new BPI certified energy consultants, new BPI certified installation crews, implemented new client and project tracking systems, and we have transitioned the operational management to meet the needs of our clients. We regret that this client’s proposal slipped through the cracks during this transition. We have reached out to the client to apologize and to offer any help that we can. Stellar is committed to providing superior results and a great experience to every past, present and future client. Thank you for your consideration.
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Service Categories
Heating and Air Conditioning
FAQ
Stellar Heating and AC is currently rated 2 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Stellar Heating and AC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Stellar Heating and AC offers free project estimates.
Yes, Stellar Heating and AC offers eco-friendly accreditations.
No, Stellar Heating and AC does not offer a senior discount.
Yes, Stellar Heating and AC offers emergency services.
Yes, Stellar Heating and AC offers warranties.
Stellar Heating and AC offers the following services: Heating, Furnaces, boilers, solar thermal, radiant floors
Air conditioning, swamp/evaporative coolers, duct sealing, ventilation, All residential and commercial HVAC needs