Four Seasons Heating Inc

Technician arrived on schedule. He was thorough, professional and explained all that he was doing. The price was reasonable for the work performed. We were very pleased with the service.

Four Seasons continues to send the same service technician out to tell us that this is as good as it is going to get. They offer no solutions to the issue when they performed the heat load test and performed all the measurements to tell us that this is the best energy efficient system for our home to remain comfortable year round. Instead of admitting that a mistake had to have been made and providing us with solutions to fix it they refuse to take any action. I can not recommend using Four Seasons Heating, Inc. for any HVAC services.

What a comedy of errors. FS installed the wrong AC and coil. Two days later they installed the correct AC but broke a part off the furnace controller....no heat for a brief period . Had a steam humidifier installed incorrectly...of course it was on a Friday. It was fixed on Monday. Now 7 months later, it won't work and the parts have to be manufactured...45 day minimum. The manufacturer is selling units but not the parts to fix them. I got absolutely nowhere with the manufacturer. All that negative aside, FS is taking apart a new humidifier to fix the mess that the manufacturer created. Kudos to Four Seasons.

Made an initial appointment to troubleshoot AC system. This was the third company to analyze our problem. Second company found refrigerant low and refilled it. However, due to a problem (a short circuit) within the compressor, the AC system soon failed again. Four Seasons heating correctly analyzed the problem, ordered a new compressor, and made apt to install it.

Very responsive ... have been working to balance the heating system over 3-4 months ... very responsive even though 3-4 months out of warranty period. They have always returned phone calls within a day. Service technicians call ahead on day of scheduled service with their anticipated arrival time ... and they are on time!

I called 4 Seasons as they were company that installed my heating/air conditioning about 5 years ago. I called at 0700 to request a service call. I told them my heat was not working and it was about 48 degrees in the house.I was told someone would call me back. I called again at 0900 as I had not heard from anyone. I was told that they would let the person returning calls know I had called and that she would call me back. At 1230 I finally had a message on my voice mail from the call center person.By that point the other company I called already had a technician heading to my house. 5 1/2 hours seems way too long to return a service request call. the other company's tech also identified several problems with the installation of my furnace which probably contributed to my problems with a fairly new furnace. I will not use them again!

We have used Four Seasons for our regular boiler maintenance (we get it done every other year). Previously, their office team has been responsive, helpful and professional. Their on-site personnel was prompt, efficient, careful, tidy and pleasant. Their prices have always been competitive. So, when a regulator on our boiler started leaking gas, we call them first. The office person said she would call "the boiler guy" and have him contact us. When we didn't hear for a couple of hours, my husband called the office back and asked for a status update. The response? "Well, I sent him an email and I don't know what else to do. If you want to get this process going today, I suggest you call someone else." Okay... It is January 3, it's below freezing and -- while we are lucky and can maintain a base temperature in our home with our wood burning inserts -- my boiler is out. Yes, it would like to get it started today and I my husband is calling someone else right now... I suggest other Angie's list members do the same.

came on time. Work went well

We were having trouble with our A/C and called another contractor. The other contractor did an estimated which included many things we later determined were unnecessary. The estimate was 30,000. We called Four Seasons for a 2nd opinion, as we had a friend who used them for commercial work and recommended them. They came to our home that day, gave us an estimate explained all the issues in detail and we had the installation completed about 2 weeks later. So far we have no problems and the work was done as estimated, the time estimated was precise and the installers were very knowledgeable and professional. They ran into 1 problem, discussed it with us, we resolved it immediately and the work was completed on time and for the price estimated. The sales person - Randy Hink - as well as the owner Matt Rossi were both very precise. However, it did take 2 calls to get Matt Rossi to return our call. It is my understanding that he asked someone else to call back who did so, but 2 weeks later after we had already met with Randy.

I called and they callled back with a estimate to replace a blower motor in a Lennox pluse. I did not use there service

Very positive experience. We had no problems or complaints. I can't comment on the furnace because we haven't used it yet.

Everything went very well. They were on time and they looked over the boiler and determined that no repairs were needed. Although the price was high, I was happy with their work and would use them again.

I chose to go with this company because of the comments on Angie's List and the quote that they gave me was the best one that I received. I thought they did a really good job. They cleaned up well after they were done. The service tech also gave me a call to follow-up afterwards to make sure the new units were working properly.

Most thorough inspection I have ever had by a real professional. Technician spent about 90 minutes here, went through every component on the system. Brought me down and explained what he had done and his recommendations, which I thought were very honest... "This will last another 2-3 years...you need to watch for this... we could replace this now but no harm to wait a year... etc." Answered all my questions. Very professional job. Expensive, for 90 minutes @ 225, but worth it since I know the system will run this winter!

Work was done professionally and competently. When we had questions about our air conditioning, a service worker was sent promptly, who examined and adjusted our equipment.