LOWE'S OF WESTMINSTER

We have a small door and they tore the hinge off the screen door and scratched the main door. They didn’t even apologize for the door damage when I pointed it out. That didn’t set well with us! My husband called about it and we got a “Sorry about that.” We would probably not use them in the future.

Lowes did a very good job of getting everything right the first time out. The blinds were delivered directly to our home and it was easy to make an appointment for installation. Although it took a couple of days to get the installer out, he did the job in about 10 minutes, was friendly and everything fit perfectly.

The associate in the plumbing department was very knowledgeable. He helped us pick out a new water heater with a larger capacity than we had before. He also arranged for the delivery & installation of the water heater.

THEY WERE VERY PUNCTUAL AND INSTALLED THE FAN IN OUR FAMILY ROOM. BECAUSE THE FAN WAS VIBRATING AT HIGHER SPEEDS, THEY DID COME BACK A COUPLE OF TIMES TO DETERMINE AND CORRECT THE PROBLEM.

THE INSTALLER APPEARED AT THE DESIGNATED TIME AND WAS VERY EFFICIENT IN DOING THE INSTALLATION. THAN HE WENT OVER THE FEATURES OF THE NEW ONE WITH ME IN GREAT DETAIL.

I FOUND THE PEOPLE AT THIS LOWE'S TO BE VERY FRIENDLY AND HELPFUL, AS WELL AS PATIENT (I USUALLY HAVE TO LOOK AT EVERYTHING AND HAVE A HARD TIME MAKING UP MY MIND). LOWE'S DOES SUBCONTRACT AND LEGACY COUNTER'S DID THE ACTUAL WORK, WHO WE WERE VERY PLEASED WITH. THEY WERE VERY CONSCIENTIOUS WITH THEIR WORK, VERY CAREFUL, CLEANED UP AFTER THEMSELVES AND COMPLETELY THE WORK ON TIME. WE DID HAVE A PROBLEM WITH SOME CORNERS AND THEY CORRECTED ALL THE ISSUES TO MY SATISFACTION AND WITHOUT HASSLE. LOWE'S DID A GOOD JOB OF FOLLOWING UP WITH THE JOB TO MAKE SURE THAT I WAS SATISFIED AND THAT ALL ISSUES WERE RESOLVED.