LANDGRAF PLUMBING & HEATING INC

They were an awesome locally owned business. The owner Bob were great. He have an amazing experienced technician Bruce and plumber Marty.

They have been excellent.

Good price! Inspector found A/C unit too big for breaker

They were exceptional, they were very good. This was the first time I used them.

Fantastic! I received this referral from a neighbor (& then verified their A rating on Angies List). I was very concerned about having a plumber work on my Historic Landmark 4600 sq ft 1906 house (3 floors plus bsmt). My neighbor assured me that based on his personal experience over many years that Martin had the expertise to deal with very old fragile plumbing. Martin came out 45 min after I called. He inspected all the exposed water/drain pipes that were visible in the bsmt & 2nd fl rear hallway. We had found 2 pinhole leaks (why I called him) & feared that some cracking in the plaster of the family rm & 1st fl stairway hallway were the result of a plumbing leak. He assured me that the cracked plaster was "old age" & not the result of a water leak. He said that neither of the tiny leaks were a problem as they were evaporating fast enough that there was no significant leak. He said they would seal themselves & showed me examples of previous self-sealed little rust "scabs" on other pipes in the house. I also was concerned about the many clamps that had been placed on pipes over the years that had leaked in the past. He advised me that the clamps were holding well & he had serious reservations about replacing any plumbing that was not an active problem at present. He cautioned me about having anyone replace any of the old fragile plumbing unless it was absolutely necessary. Otherwise we may open "Pandora's Box" by creating new problems. So we did nothing with the plumbing for which I was relieved & most grateful. I shutter to think if I'd had a less knowledgeable plumber, I likely would have agreed to replacing many sections of the plumbing. Then we discussed my 20 yr old gas storage H2O heater that was functioning on borrowed time & could go unexpectedly at any moment. That would be a disaster as there's no floor drain in my bsmt. He certainly agreed that the water heater replacement was long overdue & came back the following AM to replace it. He used an elevated "tube drain" that serves to drain my clothes washer to empty the old H2O heater. I will definitely call on Landgraf (& specifically Martin) should I have a future need for a plumber. I have already given their name to other neighbors who also have vintage homes. Additional note: I asked for & received their senior discount of 5% - a nice bonus!. I have a bottle of wine ready to give my neighbor for his referral. : )

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I replaced my 15 year old furnace and air conditioner. I was pleased with the customer service and professionalism. They were not my lowest bid, but all in all I would use them again.

After four days of snow and freezing temperatures, the "limit switch" tripped out, possibly due to a dirty filter. The switch was reset and the furnace is working again. I called two other companies first thing in the morning and they weren't sure they could come out today on a snowy, icy day. I called Landgraf Plumbing and Heating and they said although quite busy today, they were sure a technician could come out. After three hours, we were thrilled to hear he was on his way. Marty was very helpful and professional. He answered all our questions and we will definitely use Landgraf again.

Our furnace was about 30 years old, so it was not a big surprise that the heating season check-up came with a warning that this unit may not last much longer. Then the Spring check-up on the A/C unit revealed a freon leak. That unit was also quite old (and noisy) so repairs were not advised. Since the two units need to 'match,' we decided to replace both and add a humidifier for winter comfort. During the A/C check-up I had questions that technician Jim deferred to Bruce, who came out to discuss alternatives. Bruce is Landgraf's NATE technician and performs the evaluation Xcel Energy requires to participate in their rebate programs. He seems to know the answer to all the questions and patiently explains every aspect of how the components work together. He recommended two Trane units and I took this information to my friend who owned his own HVAC business. He agreed that the recommendations sounded appropriate, so we scheduled an installation date. I requested a time earlier than Landgraf usually starts, but they agreed to show up to get started then so I could make another appointment that morning. The install was completed the following day before noon, which I was warned to expect. They took care to keep the light colored carpet clean and cleaned up well after themselves. The new units are smaller and quieter and I hope will keep us more comfortable using less energy. (Two stage furnace with variable speed fanOnly the City inspection remains to be completed but I am very satisfied with how the replacement process went and with Landgraf's treatment of this customer.

It went pretty well. They were prompt. The service man was nice. They answered questions. Everything was handled efficiently.

See above. Excellent quality work, clean, on time and well priced.

Quality of work, 2nd to none - Professionalism; top notch; ability to inform a layman like myself - excellent. Bob and the gang do a FANTASTIC job. Marty is the best out there. Very friendly, professional and knows everything that needs to be known. Kathy has always been extremely helpful and patient with working an appointment into our schedule. The Landgraf name has been around for years and defines hard work, passion and commitment. I definitely recommend them to everybody - you won't be disappointed.

From the start of the process things went very well. Our old air conditioner was not cooling our house to the level we expected. Landgraf performed an inspection of the old unit and told us the unit was failing. We made an appointment for the estimator (Bruce to meet with us to discuss options. Bruce was veryprofessional and up-front with the realities of what was happening with the old unit versus a new unit. We decided on a new unit and agreed to the price Bruce presented. Three work days later Chris and Steve came to install the new unit and a new coil in the furnace.The installers finished installation in three hours, and an electricial came to inspect and hook up the new unit and replace the circuit breaker. Chris and Steve were very professional and wasted no time that we could see in taking out the old unit and installing the new unit. We have utilized Landgraf for over 35 years for service in a previous home and our current home. We can offer the highest praise for this company and its workers.

Marty came by the same afternoon that our pump broke and assessed the situation, then returned the following Monday and replaced the pump. We had a slight problem with the system, and he came back within a couple of days and repaired it. He's professional, friendly, and knowledgeable, and we'll certainly use him again. Denise (who answers the calls at Landgraf) is friendly, helpful, and efficient.

They're very prompt and we like their price. They're very nice and we've had the same man for years.

I have been a long time customer of Landgraf. They have installed a furnace, pipes and now an A/C unit. As always, they were on time, installed the new A/C unit and clean up after installation all while dealing with our very loud dogs. I have been pleased with all the work Landgraf has done for me in the several different homes I've lived in and would recommend them to any body.

They are always on time, very professional, their rates are better than others and they also do the inspection of the plumbing as well.

The worker was punctual and professional. He not only removed the clog but also cleaned the toilet an left it looking great. Two days later I called to ask the company to help with a broken garbage disposal. The nice lady who answered the phone, told me how to use the key crank to get the disposal unstuck. I followed her advice and was able to avoid spending any money on the garbage disposal.

They came out and fixed the leaks on the pipes. They were very professional and very polite.

Everything was fine and she was happy with their service.

They were prompt and did what they said. They gave me an estimate for more work. They quoted an item to be repaired that really didn?t need any repair. Their prices were pretty high. Then I got another estimate and I got somebody who did the work for a less price. I would not use their services in the future.

It has always gone well from start to finish. The people that answer the phone are pleasant and efficient, the techs arrive at the agreed upon time, they perform the work at the cost we received, they clean up after they have completed their work taking with them excess or unneeded materials, and they are always polite and able to answer any questions. From start to finish everything is done correctly.

This company has a real person who not only answers the phone but does the scheduling. Kathy was her name. She was very down to business and we quickly were able to schedule a technician to come over in about 2 hours! Incredible! I had time to go and buy the faucet set I wanted. I was called when he was on his way. When Marty arrived he was personable, well informed and fast. I talked to him the whole time he was working about other plumbing projects I was interested in; he gave me clear information and ballpark prices. He also helped me with a few little things. His company is very user friendly, by signing up to have my heating and air conditioning checked I qualiied for a 20% discount for today's services and I will qualify for the same discount in the future. Marty will be coming back here this summer to do my ac and install an outdoor hose line to water my garden. He was in and out of here in a flash. Things couldn't have gone better. I live in a townhouse complex and I will definitely be referring this company to them.

Really nice Customer Service and techs obviously take pride in work quality. See detail.

They are very responsive and I have used them for about 5 years. They have very little turn over in employment which says a lot. I usually see the same faces when I call for service.