Licensed Real Estate Brokerage and Quality Property Management services. Conscientious and caring professional service with 10 years experience. We help our clients maximize the value they receive from their properties by delivering wholesale vendor pricing, quality tenant selection & regular ongoing maintenance. Maintaining your property value long term is our utmost concern for uninterrupted rental income & resale value.
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Real Estate Agent Services, Marketing Residential Properties, Conscientious Property Management (includes monthly rent collection, property drive-by's, inspections & lease consulting - many of our owners live outside Colorado and abroad). Working with clients (fee based) to find rentals. Consult on leases and move-out inspections for owners and tenants. .
Services we don't offer
Full blown evictions - we will prepare the paperwork and submit to a local Denver specialist who gets the job done quickly for under $570.
Susan was our landlords property manager and was helpful when we needed to find another roommate to replace me. Very helpful and responsible!
Description of Work: Property Manager
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Denver Rentals LLC.
Thank you [Member Name Removed].
Sarah H.
12/2018
5.0
property management
 + -1 more
Susan is quick to respond and as a property manager is very considerate, professional and helpful. She is understanding and easy to approach, and takes care of any issues promptly.
Description of Work: Property management
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leigh P.
01/2017
5.0
property management
 + -1 more
Great. Susan provided advice on what improvements were the most important from the standpoint of renting. She is familiar with current practices in the market and confident about the appropriate rent and deposits to charge. She has a stable of competent service providers from handymen to housecleaning, but is open to owner hiring whomever one wants. Rental payments, billing and record-keeping are efficient and convenient, and documents were well-drafted. I believe she will be firm about adherence to lease provisions but appeared to be cordial and respectful of applicants. I ended up with wonderful tenants who are heading into their 3rd year and are very happy with their situation..
Description of Work: Project management for rental single-family home
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Denver Rentals LLC.
Dear [Member Name Removed], Thank you very much for your review on Angie's List.
Riaz V.
11/2016
5.0
real estate agents, property management
 + 0 more
Excellent. Always got the job done.
Description of Work: Sue Lutz managed two of our properties for several years and during that time we knew that whatever came up she would promptly handle. Sue has a keen eye for good tradesmen and excellent decorating skills. She undertakes each job as if it were her own property and follows up with all parties promptly throughout the process. She is highly knowledgeable, professional and characterizes integrity. We have done rentals, repairs, remodels and everything in between and Sue took the lead on all aspects of the various projects and delivered.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Denver Rentals LLC.
Dear [Member Name Removed] and Jan, Thank you so much for your review on Angie's List. I will miss working with you now that your properties are sold in Colorado.
Doug C.
10/2016
5.0
property management
 + -1 more
Great Denver Rentals and Susan Lutz has done an excellent job with my properties from finding quality tenants to keeping them well maintained. Susan is very trust worthy and professional with good attention to details and follow-through. Working with someone as dependable as her makes owning rental properties much easier, I highly recommend her services.
Description of Work: Great Denver Rentals has managed my multiple rental properties in Highlands Ranch CO for many years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Philippe T.
10/2016
5.0
real estate agents, property management
 + 0 more
We've been working with Susan for many years and she's always come through for us. We do not worry about our properties knowing that they will be managed professionally. We have been lucky with our tenants, and would get challenging situations every couple of years (evictions, break of lease, damages, etc). All all cases, Susan managed to get us back on track in a timely manner, following best practices and industry standards at each step of the way. We hope to have Susan as our property manager for many more years and can't recommend her enough.
Description of Work: Management of several rental properties in the Denver area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Philippe T.
10/2016
5.0
real estate agents, property management
 + 0 more
We've been working with Susan for many years and she's always come through for us. We do not worry about our properties knowing that they will be managed professionally. We have been lucky with our tenants, and would get challenging situations every couple of years (evictions, break of lease, damages, etc). All all cases, Susan managed to get us back on track in a timely manner, following best practices and industry standards at each step of the way. We hope to have Susan as our property manager for many more years and can't recommend her enough.
Description of Work: Has been managing several properties for us for many years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katie S.
10/2016
5.0
property management
 + -1 more
Susan arranged to have the sprinkler system winterized at the house we rent. The people who winterized the system were careful with the system and friendly.
Description of Work: Arranged for annual winterization of sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Emily E.
10/2016
5.0
property management
 + -1 more
We started working with Susan Feb 2016. She is managing our property in Denver. The tenants have been very difficult; I can't imagine handling this without her (I don't really handle it, she does!). She only contacts me over things that are a 'must' for us to know or decide on. I would definitely recommend Susan, she is absolutely worth her fee.
Description of Work: Susan is our property manager.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$145
Jason B.
10/2016
5.0
property management
 + -1 more
Couldn't have asked for more...I've had a couple experiences with Property Managers in the past and this was by far the best I've had!!!
Description of Work: Provided a Great Rental for a Great Price...met on site and showed the unit walked me through questions and answered them thoroughly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Response from Great Denver Rentals LLC.
Thank you J, its a pleasure working with you.
Tiffany K.
10/2016
5.0
real estate agents, property management
 + 0 more
Susan is an exceptional property manager and realtor. As a property manager she was insanely effective. we never heard from her or our renters. If there was an issue she handled it. She has all of the contacts needed to help us and the renters..from handymen, to landscapers to window washers. We always had peace of mind with her managing our property. As a realtor the transaction went very smoothly as she already had a great relationship with the buyers (our renters) and us. She was fair in negotiations and the transaction was seamless. Susan has the attention to detail you want. She is overseeing an incredible investment. She is thorough. She has the ability to think ahead and brings attention to anything you may have overlooked or underestimated. We would hire her again in a heartbeat!
Description of Work: We hired Susan as a property manager when we were moving from Colorado to California. She found us a AAA renter. The renters ended up buying our home and Susan represented both sides of the transaction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Denver Rentals LLC.
Dear [Member Name Removed], Thanks for an awesome review. Best regards, Susan.
Joe B.
10/2016
5.0
property management
 + -1 more
Very well. She was very helpful in finding a color that was appealing and yet soft and soothing. Application of the color was easy and brightened up the unit.
Description of Work: consultation on colors used in painting a rental unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Denver Rentals LLC.
Thank you [Member Name Removed]! Susan
Megan W.
07/2016
5.0
property management
 + -1 more
Susan was very professional and always willing to help. She followed through and made sure the job got done. She made it easy for me and she was easy to work with. Susan is a pleasant person and an advocate for her clients. I would recommend Susan to anyone.
Description of Work: She was upfront with me, communicated with me and keep in the loop about everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,850
Response from Great Denver Rentals LLC.
[Member Name Removed], Thank you for your review. Much appreciated! Susan
Linda O.
05/2016
5.0
property management
 + -1 more
Several questions on the lease agreement were answered clearly and professionally, confirming my choice of Property Manager. The move in package provided all contacts and services needed to easily set up my new home efficiently. Calls for assistance over the 3+ years (broken tree limbs, window replacement, landscape update, etc.) were returned immediately and any issue resolved quickly. Susan and her team really took great care of us and I always knew assistance was a phone call or email away! I loved her courtesy calls to schedule services and her follow-up upon completion. Upon move-out, she provided me with service professional contacts for those areas I was responsible to handle; brought in her own team to make sure everything was ready for the new tenants. Susan is thoughtful, professional, personable and has a wonderful team. When it comes to Property Management, she is one of the finest. Please call Greater Denver Rentals for beautiful homes and incredible service.
Description of Work: I have worked with Susan Lutz, Property Manager, for the last 3-1/2 years. From signing of the lease through move out, she has been superb.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,850
Calvin Y.
02/2015
5.0
property management
 + -1 more
Susan was able to find qualified renters for our property even though it was a slow time of the year to do so. It was an especially challenging task since the property has some very restrictive HOA covenants pertaining to vehicle parking. I would recommend Susan to anyone who is looking for a top notch property manager.
Description of Work: Susan procured qualified renters for our rental property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,278
Response from Great Denver Rentals LLC.
Thank you [member name removed] it was a pleasure to lease your beautiful townhome.
Kristina B.
06/2014
5.0
property management, real estate agents
 + 0 more
Within this period, we moved overseas and left Sue in charge and didn't worry a bit. Communication was timely and professional, accounts were clear and accurate, and when an issue arose with the house, Sue was ready with her team of handymen and contractors. Selling a house while out of the country is stressful, but with Sue it was easy! We were guided when we asked for assistance, and our requests and suggestions were accepted immediately and without question. Sue was able to work with our quirky time difference problems and quickly sold our house, for the price we wanted within a month. I would not hesitate to recommend her either as a property manager or as a realtor, especially if you are a long distance landlord. Lastly, do not worry about tenants in your home. Sue screened and found us the perfect tenants and a great rental price, alleviating a lot of worry. If you are looking for a property manager who is experienced, professional and understands the value of your home and who will care for it, then look no further than Sue Lutz.
Description of Work: Our house in Littleton was both managed by Sue as a rental property and sold by her at the end of the rental period (2 years).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tiffany K.
01/2014
5.0
property management
 + -1 more
We contacted Susan last fall in an effort to find an A+ renter for our Denver property, as we were relocating to California. By time time we left Susan had found an incredible renter. We have been extremely pleased with the outcome. From the day we met Susan she was nothing short of prompt, professional and truthful. She set realistic expectations and exceeded them. Susan has incredible relationships with several service professionals from handymen, garage repair, house cleaners to landscapers. She has really made the 'renting of our property' seamless and near effortless. She says she'll take care of it and she does. I would HIGHLY RECOMMEND her.
Description of Work: Susan helped us locate an A++ renter for our property in Denver in the midst of relocating to California.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kala W.
08/2013
5.0
property management, real estate agents
 + 0 more
It worked out well. She's a little pricey but I think so far she seems to be worth it. She charge us 60 percent of first month's rent once we get a renter and 10 percent of the rent from there and out once we have a renter. She offers a lot more than we dealt with for a property manager.
Description of Work: We used Great Denver Rentals LLC. Her name is Susan Lutz. She's renting our home so she's our property manager for it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Denver Rentals LLC.
Thank you My lease up fees are below industry standard for the Denver area. I don't charge for a lot of 'extras' as some other companies do to set up an account. I am also easy to reach at all times for property owners and residents renting those properties. Best regards, Susan, Great Denver Rentals, LLC
HELEN O.
05/2013
5.0
property management
 + -1 more
With Sue on the job, I don't have to worry about the upkeep and appearance of my property. Sue drives by the property each month and makes sure the tenants are maintaining the property - which was one of the main concerns I had with a previous management company. Whenever any unexpected problems arise, Sue's team always takes care of it in the most efficient and professional way. I appreciate Sue so much!!! I no longer have any worries about my property being in the best condition and in the best hands with Great Denver Rentals!!! Sue really cares about the property. Her professionalism, as well as her personality, is the highest and best my opinion. Everything Sue had promised at the onset of our contract, she is fulfilling - and more! I just cannot praise Sue enough!!
Description of Work: Property Management. Collection/dispersal of rent, property maintenance, monthly drive-by inspection, Responds to needs of tenants, Keeps me updated by posting pictures obtained during drive-by inspection, written reports. Maintains all aspects of Property management.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Denver Rentals LLC.
Thank you Helen - I hope we can continue to do an outstanding job managing your property in Denver. Susan Great Denver Rentals, LLC
Dan S.
05/2013
5.0
property management
 + -1 more
They're doing very well. They helped me get people in to get everything ready to rent and they've been on top of everything.
Description of Work: They manage my property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pasquale M.
12/2012
5.0
property management
 + -1 more
It was an extermely good expereince and as noted previously, well managed and highly professional. Susan Lutz was very attentive to details, had excellent follow-through, very dependable and professional throughout the entire time we worked together. She is a 'pro' with executive rentals and has her finger on the pulse on the Denver rental market, is well connected in the market and thorough. In addition to being very good with property owners, Susan has a commanding yet reassuring manner with renters, noting all the details in the lease. I definitly would use her services again.
Description of Work: Great Denver Rentals leased and managed the lease of 284 Jackson Street in Denver over the course of 22 months on my behalf. The property is owned by me however, as mentioned earlier Great Denver Rentals managed the property. Susan Lutz, Owner of Great Denver Rentals leased the property on my behalf as well as managed the lease for the entire period which included; rent collection, scheduled property inspections, maintanence of the property, managing problems as they arrose and monthly invoices, necessary adfidavits, etc. I must add at this time, I used Great Denver Rentals previously on a different rental property I owned several years prior to this lease.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
HELEN O.
11/2012
5.0
property management
 + -1 more
Sue was contracted to be Property Manager on 10/3/12, for my property in Denver. Sue visited the property, ascertained the work needed in order to get the property ready for rental. Sue hired the gardeners, the contractor to repair damaged walls, oversaw the roofing and trash removal. Advertised and signed the rental agreement with the new tenants, did the walk-through, explained the rental agreement with the tenants, collected the rent and security deposit, and gave me a detailed accounting for all of the work done. The new tenants moved in on 10/24/12, and are very pleased with their experience with Sue, and love the attention to detail shown by Great Denver Rentals to make their move-in experience pleasant.
Description of Work: I was in a bad situation with another management company and the tenants. I found Sue Lutz on Angie's List, and called her to take over the managent of my property for me. Sue not only gave me professional advice, but promptly and effeciently took over the property, had the clean up and repairs taken care of , and had the property rented out in just 3 weeks! Sue is very personable, professional, knowledgeable, and hands-on. While Sue's fees are slightly higher than some of the Management Companies I have had contact with, Sue's Management is invaulable. You pay for quality and Sue cares for the property as if it were her own. I really appreciate that, as I live out of the area and cannot afford to constantly monitor my property. I am highly satisfied with Great Denver Rentals, and I would reccomend Sue to anyone who may be looking for responsible Management for their property in Denver.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Riaz V.
06/2012
5.0
real estate agents
 + -1 more
Sue Lutz has been our property manager for a little over a year and has been excellent. She is not only responsive to our needs and concerns but is more than fair to the tenants providing respectful professionalism and service. You won't be sorry utilizing her services.
Description of Work: Ms. Lutz has been terrific. She has dealt with not only tenant issues but worked with us to complete some upgrades and repairs to the property. In all areas she is exceptional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Linda P.
12/2011
5.0
property management
 + -1 more
She was a property manager and I got her off Angie's List. It was really odd. I was in a bad situation with a previous tenant. She sounded so professional over the phone and so classy. She gave me helpful information. We did a verbal agreement that she would manage my property. She went out and looked at it. I quit looking because she said she would manage my property. She told me she would go and look at it and she would get me an agreement. She went out and looked at it and called me back and left me this weird voice mail saying that this property is not rentable. She didn't say that she only did Cherry Creek. We have a little farm property. It's an older house but I just got a new roof and I just had it painted. The tenants had left trash and stuff but trash can be hauled away. It was very disappointing to me because she sounded so wonderful and she had excellent reviews on Angie's List website. It was right before the holidays and I was scrambling trying to get somebody. I found somebody else wonderful by word of mouth, but that was a disappointment. Susan initially was very professional but then it was days later that she sent me an email apologizing that she could not help me with the property. She was very professional and gave me exceptional contact information for maintenance, but it really put me in a bind that she said she would manage the property and then later declined via an email because I had stopped searching for someone else. I was disappointed about that. I would try to use her again. She was very professional. You could tell that she was a quality person. I think she manages a different type of property. I told her up front it was an older farm and it wasn't fancy.
Description of Work: I talked to Susan Lutz from Great Denver Rentals about managing my property.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Great Denver Rentals LLC.
This lady (out of state) called asking me to take her property immediately as her previous property manager would no longer manage the property. I needed to see the property and told her I would get back to her after an initial visit. I took out my assistant (another broker) and we toured the property which sat facing I-25 literally less than 2 blocks away near 84th. It was basically a farm property with a tenant that was being evicted due to the lack of heating. The previous property manager had not been able to collect rent as a result. The owner wanted someone to show up and let in the service technicians! She was ready to sign an agreement the day she called me so I would go to court on her behalf to evict the tentant. I was honest with her and let her know the property would be very hard to rent given its location with a tenant that refused to open the door. I furnished her with a name for another property management company locally that might be more willing to take on this challenge. To file a critical report against my company because I refused to accept this property is sharp practise and unfair.
Riaz V.
05/2011
5.0
property management
 + -1 more
We were involved from start to finish with colors and repair bids, she does not charge a fee above cost of materials and looks for quality products. She begins and ends representing you. We appreciate all that she did initially and all that she does on a monthly basis as our property manager. You cannot go wrong.
Description of Work: If you have ever had rental properties and poor property management you realize when someone as excellent as Susan Lutz and Great Denver Properties represents you, how fortunate you are. Ms. Lutz came to our rescue (literally) when a unit had been destroyed by previous tenants and a second unit was close. She took charge and had the damage repaired for a fair price in record time and within a week of completion found new tenants. We cannot tell you how relieved and thankful we are having her represent our interests. If you are looking for a top of line property manager or real estate agent Susan Lutz and her company is first choice.
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*Contact business to see additional licenses.
Service Categories
Property Management,
Real Estate Agents,
Apartments,
Locksmiths
FAQ
Great Denver Rentals LLC. is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
Great Denver Rentals LLC. accepts the following forms of payment: Check,PayPal
Yes, Great Denver Rentals LLC. offers free project estimates.
Yes, Great Denver Rentals LLC. offers eco-friendly accreditations.
No, Great Denver Rentals LLC. does not offer a senior discount.
Yes, Great Denver Rentals LLC. offers emergency services.
No, Great Denver Rentals LLC. does not offer warranties.
Great Denver Rentals LLC. offers the following services: Real Estate Agent Services, Marketing Residential Properties, Conscientious Property Management (includes monthly rent collection, property drive-by's, inspections & lease consulting - many of our owners live outside Colorado and abroad). Working with clients (fee based) to find rentals. Consult on leases and move-out inspections for owners and tenants. .
Full blown evictions - we will prepare the paperwork and submit to a local Denver specialist who gets the job done quickly for under $570.
Contact information
Great Denver Rentals, LLC P O Box 351705, Westminster, CO 80035