Troy is a good salesman but the installation was a nightmare. The work was dragged out over 6 weeks for a simple residential installation. I had made a partial payment to him up front which was a mistake. I had to eventually fire him and finish the work myself. During the process of finishing the work, I found out that the materials he was using were not the ones I had contracted for. They were of a cheaper quality and also no automatic drains had ever been installed. About 1/2 of the work was completed when I fired him. He was so upset when that happened that he called Tom Martino and we had an on the air conversation about his company and his work. I agreed to have an independent 3 party come out and access his work but of course that never happened. Troy claimed when he sold me the job that the initials of his company stand for Always Buy Quality and his work ethic came from how his grandfather worked. That turned out to be a salesman's story.
Description of Work: ABQ Sprinkler Company was hired to install a residential sprinkler system at my Englewood home. The worked dragged on for 6 weeks and only about 1/2 of the work was ever completed.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
Hayan K.
05/2013
4.0
irrigation systems
+ -1 more
We have used ABQ Sprinklers & Landscaping for years. They come out twice a year. They blow out our sprinklers in the autumn and they turn them on again in the spring. They are dependable and fast.
I have used this company for over 5 years now. They replaced our old sprinkler system with a new one that provides terrific water coverage. They have maintained our system every year and even call to remind you in the spring and fall so you do even have to think about it. That's what I call service! We have not had any issues except when a neighbor drove a stake through our line accidentally. This was fixed very promptly. For this particular situation, I had a leaky valve in our sprinkler system that needed repair. I received a call back the same day I called and was scheduled a couple days later for the work to be done. The owner/service provider also gave me a courtesy call when he was on his way so I knew when to expect him; he has always done this. When he arrived, the job was a simple fix that took less than 5 minutes to do. He said since he had to charge me for 45 minutes anyway, he might as well check all the sprinkler heads and make sure they were adjusted properly for watering. So not only did I get my valve problem fixed, I got my system up and going as well! I would highly recommend this company to anyone needing sprinkler system repairs and/or installations. They seem to have competitive pricing and they try to work you in as soon as possible. They are a very honest and reputable company that stands behind their work. They pride themselves in doing quality work and keeping their customers happy so they return. Those qualities are certainly difficult to come by these days, so I applaud them in their efforts to make their company stand out.
Description of Work: Did a spring turn-on of the sprinkler system and repaired a leaky valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
MARK H.
06/2007
1.0
irrigation systems
+ -1 more
He was the most expensive one out there. He was a good salesmen and sold me on all the quality products. The project was only suppose to take five days and at six weeks it was about two-thirds done. I paid half up front and I fired him after six weeks. He called me onto the Tom Martino show, a syndicated radio show, because he felt he should have been paid the rest. He used lower grade materials and I know this because I have installed sprinkler systems. He agreed to come out with an independent third party to view his work but I never heard from him. I had to finish the work myself.
Description of Work: Installed a complete sprinkler system.
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Service Categories
Lawn Irrigation
FAQ
ABQ SPRINKLERS & LANDSCAPING is currently rated 2.8 overall out of 5.
No, ABQ SPRINKLERS & LANDSCAPING does not offer free project estimates.
No, ABQ SPRINKLERS & LANDSCAPING does not offer eco-friendly accreditations.
No, ABQ SPRINKLERS & LANDSCAPING does not offer a senior discount.
No, ABQ SPRINKLERS & LANDSCAPING does not offer emergency services.
No, ABQ SPRINKLERS & LANDSCAPING does not offer warranties.