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CARPET DIRECT

Carpet Sales and Installation, Flooring Sales and Installation

Reviews

1.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%


Rating CategoryRating out of 5
quality
3.5
value
4.0
professionalism
1.0
responsiveness
2.5
punctuality
3.0
Showing 1-2 of 2 reviews

STEVE A.
04/2008
1.0
carpet installation
  + -1 more
I called to make an appointment and they hedged because they had activities with their kids. The appointment was made and they canceled because their truck broke. You have to choose your color from a 2"x4" swatch. I emailed and didn't hear back for 4 days because their email was down. I told them to pick up their samples and was told that if I didn't go home from work to let them pick them up, I would have to drive them to their home. I wrote to Carpet Direct headquarters to complain and never received a response.
Description of Work: Measured house and was given a quote.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,500

Gloria R.
03/2008
2.0
carpet installation
  + -1 more
He measured 40 yards of carpet. When carpet layer measured and we measured, it was only 30 sq. yards. WE called and he gave us a story about seams. The room was straight, no fancy curves. He refunded $47.00. The carpet was $25.92 sq. ft. He ordered 10 yards too much. Would not recommend him.
Description of Work: Showed us carpet samples. Measured room. Recommended carpet layers. Ordered carpet from Carpet Direct.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0
punctuality
5.0

$1,200

    Contact information

    PO BOX 1700, Westcliffe, CO 81252


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation

    FAQ

    CARPET DIRECT is currently rated 1.5 overall out of 5.
    No, CARPET DIRECT does not offer free project estimates.
    No, CARPET DIRECT does not offer eco-friendly accreditations.
    No, CARPET DIRECT does not offer a senior discount.
    No, CARPET DIRECT does not offer emergency services.
    No, CARPET DIRECT does not offer warranties.

    Contact information

    PO BOX 1700, Westcliffe, CO 81252