Moxie Pest Control

Do not use this service. They bully and trick you into a one year contract. Then, if you change your mind, they charge you $500 for services not rendered. Do not use them.

Absolutely horrible. DoNot. Save yourself the harassment. I canceled 4 days after signing up and I'm hit with a $415 bill for doing literally nothing a month later.

Darion did service today and listened to everything that I requested that needed attention. He was very professional. Thank You!

Moxie has been very thorough in checking our house and grounds. This is a new build so I was concerned that the builders had disrupted critters at some point, so I elected a quarterly maintenance plan which also included attic and termite checks.

Scott was friendly, professional and very knowledgeable and informative. He inspected my attic.

I was enticed by the introductory fee of $89.00 for services to our home, not realizing that future quarterly visits were $149.00 each. When I got the second bill of $149.00 I was confused and called in to their customer care to inquire about it and stop any future payments made to them. I was charged an 80% termination fee of about $350 remaining on the contract, even though I missed the 30 day contest period by only 8 days. I read online that my experience was not unique and that others had the exact same thing happen to them. Very shady practices, and their language around what I was actually paying from the beginning of the contract was very misleading. I would not recommend these guys.

Don't believe the 5 stars. Their service doesn't treat the problem. They keep insisting on the re-service. I don't have time to call them after every service to request a re-treatment. The photo shows a fly 2-3 days after the service right outside the patio door and this happens pretty much after every service. Their chemical never treats the mosquitos that are constantly coming in the house. They will keep calling for free termite and attic inspections and their representative will be super nice during the inspection and instantly change if you say no the treatment. They hang up the call (I think it was LaToria who hung up the call!) if you want to register complaint and ask for refund - Great customer service!! I wish I could give them 0 stars. So, if you want any of the problems mentioned above, call Moxie Pest Control NOW!

The technicians were very polite and efficient. Very little impact to our daily routine.

We were called by Moxie to schedule our complement attic inspection that was included in our plan. On November 1st, Tyler B. a technician from Moxie inspected our attic and told us we had a severe rodent infestation. He said our house was bad, a 7/10 and needed to be remediated immediately. He then proceeded on trying to sell us Moxie full remediation and pest control insulation services for $13,000. He tried to create a sense of urgency and pushed hard to get us to sign up for there costly services on the spot. I told him we were going to shop around and get other opinions because this is a lot of money. We had a home inspector and insulation contractors up in our attic this week and all of them told us there were no signs of an infestation or any rodent activity in our attic. All the contractor who saw Moxie’s quote were shocked because they were charging 2-3 times more than more than market value for this service. I will be canceling my service with them because of their deceptive business practices, and they tried to scam us for $13,000 by selling me a service I don’t need. Do not use their services or invite their crooked fearmongering salesmen into your home.

We have had Moxie for several months now. I mentioned that I was concerned about mice, which we had last year. They came out the next week and put bait and traps around as a preventative measure. There was no additional charge for this service. Joseph was very professional, and I highly recommend this company.

Critical: Quality *I will start off by giving them props for dropping the cancellation fee for us after we called with our concerns. The worker was also nice and was on time. However those are the only positives I have to say. I am incredibly annoyed that we paid them at all for a service that was misrepresented. (We still had to pay them for the first service. It was only the cancellation fee they didn't make us pay) If the below concerns don't bother you they may still be a good option but make sure you know what you are signing up for and don't trust what the sales representatives say. Not at all happy after inspecting our receipt with a breakdown with what products were used. Feeling like we were lied to in order to make the sale (that or the sales people don't really know what is being used). Our main concern was that the products used were both pet and pollinator safe. We were assured they were and what asked what product they used we were told Essentria which is actually harmful to bees except when done when they aren't active (I.e early morning which is when we scheduled it) because it is supposed to seep in to the ground since it is an oil. By the time pollinators are out they wouldn't have access to the pesticide. Not only were there other products on the receipt but the one we were told was used wasn't listed AT ALL. They instead used a granulate (Alpine WSG which is highly toxic to bees and stays on the ground) that is weather and water resistant which isn't safe around gardens (another concern we asked about) and will kill ALL insects. Including the good ones. Which is NOT what we were sold on.

This is the second time Darren has serviced our home. Each time he was professional and showed up with a smile. He started out by asking if there were specific issues I noticed and needed him to address. He explained todays service and went to work. He wore foot covers while inside the house and was very mindful of social distancing. Both are things that I can appreciate. #A+ Service

The technician performed the exterior inspection,cleaning away any spider webs etc. from the eaves and exterior of the home. He then sprayed the exterior of the home and spread granules in a perimeter area around the house. Very pleased with the service over the past year.

It went well.

Just fine so far.

Went great!

Wonderful!!! They will come back should you continue to see pests! Extremely knowledgeable!!

They told me they were coming on a certain day and it was always done. They were a comparable service and were a local provider.

It was effective the problem hasn't reappeared.

Thank you Adam. I appreciate you taking the time to answer my questions and for suggesting I close the garage door so the spray wouldn't get in the garage.

unknown

He ignored my no soliciting sign. When I pointed to it after he started his rant he said "yes I know" and kept going. While he continued I proceeded to get more angry and told him so. Only then did he back off. He slowly walked down my drive way and proceeded across my lawn...which I yelled for him to get off of. I cannot believe how inconsiderate he was. He did this to my neighbor too and he said this wasn't the first time they ignored his no soliciting sign. They also offered him "free" service which after some probing led into a contract for more work and money. Soliciting is not doing you any good...only giving you a bad name Moxie! Next time a solicitor comes by my property they get a bag of cat poo as a parting gift!

It's has not gone well at all in fact our problem gets worse every time they come out to try to fix the problem. They have had to come out four different times now for the same issue we should not be having this many issues with the service. Now due to this issue our two-year-old son has his eyes swollen shut and numerous other red bumps because he was either stung or bitten by one of these pests.

They did a good job. I checked tham out on Angie's List before I signed the contract.

So far so good. I was approached by Emily as she was soliciting for customers in my neighborhood. I had been looking for pest control services, so I was interested in what they had to offer. I did not sign up right away...I took some time to do research on Moxie. While the local franchise is fairly new, the company has been around for awhile. I relied on reviews from other areas across the country, which were mostly positive. I decided to call Emily back and give them a try. The Moxie techs arrived 5 minutes early. The took the time to explain everything they were going to do, and completed it within 30 minutes. Due to a newborn baby in the house, I asked them to only do the outside. They said they would come back and take care of the inside anytime I want at no cost. They found 3 wasps nests (that I was unaware of), sprayed the entire perimeter of the house, and spread granules of pesticide across the entire front and rear lawns. I signed up for their quarterly service, for $99 every 3 months. To me, its worth it as long as the bugs are gone. We have not seen any bugs since they were here, but only time will tell if this will last. I can say that all of the Moxie reps were very friendly and provided excellent customer service.