This is LONG over due, but it took 2 and 1/2 months to get my deposit back. So WORST landlord (Julie Ebeler) I have EVER seen. I would not recommend anyone renting from these people. They are dishonest, vindictive, and deceitful. I only rented from them for 5 months and it felt like 5 years. When I moved in I notice that the sliding glass door didn't lock, and it took them 4 months to fix it. When i call them about update they didn't even care, because safety (feel safe in your home) is not important to these people. Also notice a water linking in the master bathroom, and a plumber came when i was moving in and removed part of the ceiling. The Plumber said it was sewege water and to not to go in the room. I called but no one EVER came back to repair it, even on the day I moved out. These are just a few of MANY issues i had with these people, and don't get me started on the BS charges on my deposit
Description of Work: rent a apartment
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Marty D.
10/2020
1.0
real estate agents
 + -1 more
I recommend everybody stay FAR away from this business. It's the shadiest business I've ever seen and that includes my many overseas tours in my 20 year military career. When we moved to Rifle Colorado in 2017 we found a home to rent through them that allowed dogs. At that point in time there were two individuals with this company, Julie and Sharon. On the showing day Sharon met me at the house. Rather than putting most of her time and concentration into showing me the house she belittled me. One of the examples: If I was ever late on rent, they would come after me with a lawyer. Keep in mind that my credit score is 810 and I've never missed a payment. She continued to belittle me while walking through the house but unfortunately this was our only option due to dog friendly homes. During the rental period I fixed numerous things to include the fence, the water faucet, the water filter assembly, turned a weed yard into a green yard, etc. One item we requested be fixed was the back door. The wood had rotted underneath it and it was close to falling off the track. This caused two safety concerns; someone could easily break in and if I ever had a child stay, they would not be able to egress through that door if there were to be any emergencies. It took two years of complaints for her to hire a contractor. So after three years of renting and three years of looking for a house we finally found a house to buy. The house was unfortunately being sold by VIP Investments. I did not want to give my notice until we went under contract. Knowing Julie (the sole employee) would see my name on the other side after making the offer, she would obviously know we were looking for a house. She knew this because I've told her on numerous occasions that in the spring we look and if we don't find anything or something falls through we would continue renting. On June 8th the contract was started. On June 10th I sent her my notice and she called me to inform me that we had to be out by the end of June. I was baffled! We close on the house she's selling on July 24th. I asked her, "So you want us to be homeless for 24 days?!" She took zero responsibility and blamed it on the owner.On top of that, while going back and forth before the contract, we negotiated to let her sellers stay in their house an additional 14 days to let them have time to move out. I reminded her that every spring I tell you we are looking for a house. Additionally, in April I let Julie know that we will most likely rent again and she said it would be no problem. I told her this personally as I handed her the rent. She denied that I ever said it. That was the first lie and I called her out on it. The second lie was when she told me she was unaware that we were purchasing a home. How could that be when we were purchasing it from her "one person" real estate agency?! Third lie I have recently caught her in. The day she told me we were evicted, she told me she sent me an eviction notice on the Friday prior (5 June 2020). This call was on Tuesday (9 June 2020). Once the "notice" came in, it was actually a letter stating that it's that time of year to redo our contract. Not only that, she backdated the letter to Friday but forgot about the postmark date of Monday June 8 (the day after the date our contract to buy the new home was signed by us). Lastly, she doesn't even follow her own contract. If using the postmark date, I do not have to be out until the 9th of July. She told me I had to be out by the end of June. Per contract, she needed to give me a 30 day notice. While she was showing our rental I have her on video with her mask around her chin and the party of five was touching everything within the house. Per Colorado law, she was only supposed to have two in the house at one time during this time of Covid. Per the contract she had 60 days to send me my surety deposit check and we received it on day 59. This was par for the course on how VIP Investments is run.
Description of Work: Rented house
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
nicole M.
03/2014
1.0
real estate agents
 + -1 more
Lived in a over priced home rental for a year, left the house very clean and got cheated on our deposit.
Description of Work: .
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Dax R.
10/2013
1.0
real estate agents
 + -1 more
WORST EXPERENCE EVER! It took 3 months to get a dish washer fixed They never fix anything else promised. If I tried to fix anything she would freak out and claim Breach of Contract! I must have heard the 10 times the first 4 months. We paid early or on time every month with no issues left the place spotless and took video before and after. We where getting ready to buy a house told her we needed her as a reference. she was glad to take our money but failed to do anything else. Its been 3 months she claimed she mailed deposit but its lost in mail. wont sign any kind of piece of paper showing credit that I paid my rent. Needed rent verification from trying to buy house she refuses to sign anything.I lost a years rent credit. I will have to take her to court over all this! still no deposit or letter stating why! a horrible human being!
Description of Work: WAS A LANDLORD
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,100
Alisha B.
10/2011
1.0
real estate agents
 + -1 more
I moved in here July 14, 2011. When I was trying to get this place I was virtualy homeless, when they were told that and found out I was getting help from Department of human services (Brenda Wagner) to move in, they raised the deposit and rent making it even harder for me to move in. Since I have been here, I have been nothing but harassed and made to feel less than nothing to them. The people downstairs complains about EVERYTHING (I have to be on their schedule, I can't make any noise unless they are awake, I can't take a shower, do laundry, dishes, anything) and VIP Investments calls me right away not asking whats going on, but ordering me to fix it NOW. My daughter is at my house alot, one time when they called they told me my daughter was living here and they will raise my rent to $2,175 if she doesn't leave. I tried to let them know she visets me alot, and I was told I was a lier by Julie A. Ebeler of VIP Investments. The people downstairs slams doors ALL day long starting at 7 am, turns up their t.v. to the point that we still can't hear our t.v. turned all the way up and has it on until at times midnight but VIP Investments doesn't do anything because they are cousin's of the landlord... I feel like I am paying $1075 for them to babysit me, and I would not recomend ANYONE use them. I have never felt like this much of a less of a person before...
Description of Work: The only services performed for me is being harassed from July 14, 2011 until currently.
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FAQ
VIP INVESTMENTS is currently rated 1 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
No, VIP INVESTMENTS does not offer free project estimates.
No, VIP INVESTMENTS does not offer eco-friendly accreditations.
No, VIP INVESTMENTS does not offer a senior discount.
No, VIP INVESTMENTS does not offer emergency services.
No, VIP INVESTMENTS does not offer warranties.
VIP INVESTMENTS offers the following services: Sales, Property Management