Good. They found it and was willing to do appropriate work.
Description of Work: Find a water leek.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael K.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert G.
06/2015
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Called them for air conditioning repair. They charged me for mileage from Carbondale, were here ten minutes and then left to buy a part. They were gone two and a half hours and charged me for mileage again, and told me they took their lunch while they were gone. Spent half an hour installing the new part and left without showing me an invoice or having me sign off on charges. Got a bill weeks later and they tried to charge me for their two hour lunch in addition to everything else. Took me weeks to get them to correct the invoice and only charge me for what I should have been charged in the first place. Plus they told me that my system needed to be completely replaced and sent me an outline of what they wanted to do. Since I didn't trust them and had such a bad experience I had another company come out and do a full evaluation and they told me that A-1 was trying to sell me a new system even though mine was fine.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$450
Marty G.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marlene H.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Ordered a part for our boiler. The part came in when they said it would.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Mary C.
07/2013
2.0
heating & air conditioning/hvac
+ -1 more
the NEW Furnace they installed quit working on the coldest morning of the year (-15 below zero) -- called them and they did come right out. found part to be unresponsive so they replaced it...charged $75 just to show up and other $75 to fix it plus the price of the part. Fast forward to next winter and the SAME scenario (coldest night) and it quit working again. another guy came out and found same part unresponsive...needed a stiff piece of wire which I provided and he ran it in to the part (that was previously replaced) and unclogged it as it had some encrustation in it that was blocking the vacuum valve. once cleared of the encrustation it worked fine. charged us another $150 for 5 minutes of work. fast forward to the next winter...coldest night...same problem and I took the same piece of wire and cleared the valve of the encrustation and it worked just fine...no charge for my services. now every winter I run the wire in the valve and clean it going into the winter and I have not had 'any' issues whatsoever!! bottom line is that they did NOT need to replace it the first time but did and I suspect it ended up on another furnace in the area after he cleaned it up...charged us just to show up and then again for the 5 minute job...plus parts. I have NO problem paying for services but to charge $150 for a service call and a 5 minute fix is crazy. we have since used 'other' plumbers/heating/AC in the area and NOBODY has charged us like that. everybody else is very reasonable.
Description of Work: furnace quit working...they repaired
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$175
Bob S.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
My wife was complaining about the lack of heat in the family room, so I called A-1 Heating and Cooling in Rifle, Colorado. They responded quickly and did a superior job identifying and correcting the program.
Description of Work: I called A-1 Cooling & Heating yesterday (11/26/12) and had the job completed today (11/27/12). I had 2 home heating zones that were not working correctly. The service person was able to identify the problem quickly and had the necessary Honeywell zone valve motors on the service truck. He was professional, thorough and did an outstanding job.
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Service Categories
Heating and Air Conditioning,
Drain Cleaning,
Plumbing
FAQ
A-1 Heating & Cooling Inc is currently rated 4 overall out of 5.
Monday: 7:00 PM - 4:30 PM
Tuesday: 7:00 PM - 4:30 PM
Wednesday: 7:00 PM - 4:30 PM
Thursday: 7:00 PM - 4:30 PM
Friday: 7:00 PM - 4:30 PM
A-1 Heating & Cooling Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa