Each time we have tried to use Raven Realty we were greatly disappointed. The first time I met Karen she was 15 minutes late to the showing, in a town where it takes 2 minutes to get from one end to the other. Not a good first impression. When she did show us houses she wasn't very involved in the process. She would basically let us inside the house and stand by the front door while we looked around by ourselves. She acted as though we were imposing on her day. Once we were done with Karen we decided to find a different realtor in town, which we were finally able to. But the house we were interested in was being sold by Raven Realty. So, once again we had to deal with them, as much as we tried to avoid it. My husband and I felt like we were being yanked around in terms of offers and counter offers. Karen didn't even put one of our offers in at all to the buyer. We finally gave up on the house because we were just fed up with Raven Realty. We were much happier using Charlie Novac as our realtor. I would highly recommend him over Raven Realty.
Description of Work: My husband and I have contacted this realtor several times because she was the Sellers realtor.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Michelle B.
06/2011
1.0
real estate agents
+ -1 more
Karen was never very responsive, but being the only real estate agent in town we were stuck. She was also the sellers agent. I never felt she was doing anything in our best interest. Maybe since the was a double agent she couldn't. We would have missed many deadlines if we didn't ask a million questions. Karen was never that interested in helping us. She would help only because I had to be pushy to get any information out of her. I am not sure if Karen is more helpful to the seller, but as a buyer she left me in the dust. Buying a home is a huge deal and she treated us like we were ordering a cheese burger. Thank goodness for the others involved. The insurance company and mortgage company helped us so much, not only with their portion, but to also assist in pushing Karen to do her job. If you use Raven Realty, Make sure you have your own realtor on your side because they will not help you here!!!!!!!!!
Description of Work: We bought a home through Karen. I would have my own agent from another real estate company if you buy a property through here!
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Raven Realty LLC is currently rated 1 overall out of 5.