The men were very unprofessional, and did NOT cover my $2600.00 Whirlpool French Door Refrigerator properly with blankets, nor did they secure it to the side of the truck. The refrigerator fell over, severely damaging the doors, and breaking 3 of the plastic drawers inside. As they were moving it out of the house, they had a hard time getting it over a threshold, and damaged the side with their dolly. I was initially told they would replace the doors and give me a few hundred for the damage on the side, but they have since backed off that offer, telling me it is "too expensive" to replace the doors and drawers, and offering me far less than the replacement value. I have spent hours of my time dealing with this issue with them, and they continue giving me the run-around. Looks like it's time to take them to court. I have given them thousands of dollars worth of my business for years, and this is the thanks I get. Very disappointed as in the past they used to give me good service. NOT RECOMMENDED!
Description of Work: Furniture moved from one location to another.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$300
Response from Two Men And A Truck - Pueblo
We apologize that the appliance was damaged. We do our best to be careful, but from time to time, accidents happen. Our settlement offer was within the contract conditions that was agreed upon when the move was set up. However, as a matter of customer service, this matter has been settled. Thank you. Two Men and a Truck.
Jan C.
10/2017
5.0
moving companies
+ -1 more
We were VERY pleased with Two Men and A Truck (Pueblo). They did a fantastic job. They were so friendly, professional, respectful and such hard workers. They moved everything in less time than estimated, so it did not cost as much as we thougt it would. They took very good care of all of our furniture. We would hire them again. The office staff was very nice as well. We had a great crew.
Description of Work: We had to move everything from are old address to our new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$762
Response from Two Men And A Truck - Pueblo
Thank you so much for your review and for your business. We appreciate it! TMT Staff
Jean D.
04/2015
5.0
moving companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ginger R.
03/2012
5.0
moving companies
+ -1 more
We recently were tasked with re-locating our office in town. We had used Two Men and a Truck on 2 previous occasions for the same purpose, once being when we re-located from Colorado Springs to Pueblo. As overwhelming as moving can be anyway, it is even more so nerve racking when it comes to a business operation. But I am so pleased to say that yet again, Two Men and a Truck made this experience like a walk in the park. They planned to start the move at 8:00 a.m., and they were on time. These guys do not waste time, they come in, know what they need to do and get it done. They are courteous, and skilled in the moving process. Our move was completed in just under 5 hours from the time they loaded up everything (this is between TWO sites that we had to pack and move) and from unloading and setting up everything at the new site. Everything remained in great order and they were wonderful in setting things up where we asked. I highly recommend Two Men and a Truck, and they will always be my first call for any moving I need done.
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Service Categories
Moving Companies
FAQ
Two Men And A Truck - Pueblo is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
Two Men And A Truck - Pueblo accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Two Men And A Truck - Pueblo offers free project estimates.
Yes, Two Men And A Truck - Pueblo offers eco-friendly accreditations.
No, Two Men And A Truck - Pueblo does not offer a senior discount.
No, Two Men And A Truck - Pueblo does not offer emergency services.
No, Two Men And A Truck - Pueblo does not offer warranties.
Two Men And A Truck - Pueblo offers the following services: Residential & commercial moving.