Kitchen and Bath Remodeling, Cabinet Refacing and Refinishing, Plumbing
About us
At Southern Colorado Kitchens we believe in superior customer service. We don’t rest until your remodeling project meets your satisfaction. As a fully licensed and insured company, we take your home projects seriously. In addition, Southern Colorado Kitchens believes in educating the consumer; we explain in simple terms what your options are for kitchen remodeling and cabinet re-facing.
Had a very discouraging consultation with this company regarding a bathroom remodel estimate. My husband and I went in hoping to schedule an in home consultation which has been typical of previous estimates from other contractors. The woman who helped us made it clear that she did not want our business when she asked us rather bluntly how much money we were planning on spending and when it was less than $10,000, telling us that they "don't even touch the wet space for less than that". I was surprised that this $10,000 estimate only included the shower...not even the rest of the bathroom and mentioned that we had already demo'd our very small bathroom entirely only to be told that wouldn't save us any money. Without having seen the space, getting dimensions or hearing about the layout, I was surprised at how quickly we were dismissed and a home visit was not even scheduled because she "didn't want to waste our time or their time". We were told that it was "impossible" to have our bathroom done for less than that, implying that anything less would be poor quality and that these type of bathrooms, (the vast majority) are in shambles within 5-7 years. In a town of craftsmen and welders, this surprised me. What's more important, is that I have since learned her stately to be completely false just based on other bids from general contractors here in town. My husband and I are not so young or so naïve that we don't understand the expense and work involved in remodeling. We both work full time and save money for any projects we have in mind and are very excited and optimistic regarding the start of any new project. However, I walked away from their showroom feeling frustrated, looked down upon and genuinely discouraged. Quite frankly, if I had $10,000 or even a million dollars, I most definitely would not be spending it at Re-bath. My advice is that if do you go there looking for a quote, leave the Bentley at home and roll-up in your overalls, callused hands and trusty-rusty...and don't let any salesperson make you feel like you aren't worth their time.
Description of Work: Bathroom remodel quote
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
Response from Southern Colorado Kitchens and Re-Bath of Pueblo
[Member Name Removed], We have been trying to identify you and get contact information for you so that we can rectify the "poor service" experience you had in our showroom. However, the same review was posted on various online services and did not provide that information. We did finally receive the poor review you posted on the BBB site, which did provide your email address. We have sent you our apology and invitation to help put it right. Please accept my apology for your experience. Rick Patterson, President, Owner
Edmond M.
11/2017
5.0
home remodeling
+ -1 more
The salesperson, Sue Fishko was a true professional and helped me pick and choose everything I was wanting to put in. I provided my own tub and drain kit outside of their services as they didn't offer exactly what I was looking for in selection of those fixtures. Vince Medina was my installer, and he was a true professional. He did his work very promptly and diligently, a true professional through and through. I work nights, so had to sleep in the room right next to where he was working all day, which was a little awkward I'm sure for the installer, but he got everything done and kept it fairly quiet as needed. The fit and finish in the end was perfect. I waited a month to post the review to make sure everything was working and settled right, and it's been truly amazing. I can't say enough about the work and service I received, and would recommend them to anyone. Service is not cheap, but you certainly get the quality you would expect for your money.
Description of Work: Removed and replaced an old bathtub, and refinished and redid the entire bathtub area, surround, ceiling, window, and fixtures.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Sherri B.
10/2016
5.0
home remodeling
+ -1 more
My husband and I hired Rebath (owned by Rick D. Patterson; 1010 Aspen Place; Pueblo, CO 81006; 719-542-0471) to take out the old shower in our master bath and replace it with one of theirs. From the very first encounter of their Sales Representative, Tim Lancelot, to the installation of the new shower by Neil, we were extremely pleased. There were never any ?high pressure sales tactics? when Tim came to our home, took measurements, evaluated the current situation, etc., and diligently worked for solutions and price quotes - with our best interest in mind - as a complementary service. Upon making our decision to hire Rebath for the job, we received a timely appointment for the work to be completed. Neil is the young man who did all the work, which he completed in only two days. He was very conscientious about the cleanliness of our home, laying down protective materials for my carpets from the front door to the bathroom. He cleaned as he went along, and didn?t leave a single trace of construction being done. He took away all evidence of the old shower that we had, replaced the subfloor up to the ceiling, and completed all the work in a confined area in a manner that we had no disruption to our lives. We have two very large dogs, a cat, and a kitten who were investigative and ?helpful,? but Neil handled them beautifully. His work was that of a quality craftsman, and there were no mistakes or ?shortcuts? taken. We never felt that we needed to ?babysit? or ?supervise,? and we trust him impeccably. His attention to detail was of the finest caliber. He was friendly, yet professional, and he was one of the most competent workers I?ve ever seen. It was obvious that he took great pride in his work and his company, and we would not hesitate to give him the highest marks as a representative of the company. We would hire this fine organization again, in a heartbeat, if the need arose. Without a doubt, we would highly recommend Rebath to any of our friends and neighbors who want quality work at reasonable prices done! Thank you for your time. ~ Sherri Lynn Beach
Description of Work: Bathroom full remodel - shower to shower conversion; Durabath SSP shower base, SSP wall surround system SSP single corner shelves, Delta handheld shower, Delta shower valve and head, removed and replaced subfloor and wall-to-ceiling material. Complete shower job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Southern Colorado Kitchens and Re-Bath of Pueblo
Mrs. [Member Name Removed], Thank You for the nice review of your experience with our company and team. All of our people really care about you and how their interaction with you ultimately improves your lifestyle. Neil and Tim are certainly not an exception to that. Thanks again for trusting Re-Bath with you home remodeling project. Rick Patterson - Owner.
john C.
12/2012
5.0
home remodeling
+ -1 more
Excellent! The consultant was extremely helpful and very professional. All the workmen were very professional and responsive to our concerns and suggestions. The new bathroom is beautiful and was done on time. During the process we were never left without use of the toilet. The new clean outs were unexpected and an extra expense, but were necessary and not the company's fault. We were aware we could have had it done cheaper, but we wanted the high standards that this company has a reputation for!
Response from Southern Colorado Kitchens and Re-Bath of Pueblo
Thanks, I know these clients all enjoyed working with you to see the transformation of your bathroom from an aesthetic standpoint (it does look wonderful) and a functional standpoint (it works great)! I really appreciate your patience through the process since I know you only have the one bathroom. Check out our Facebook page soon to see your video on line. www.facebook.com/ReBathSouthernColorado
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Service Categories
Kitchen and Bath Remodeling,
Cabinet Refacing and Refinishing,
Plumbing
FAQ
Southern Colorado Kitchens and Re-Bath of Pueblo is currently rated 4.8 overall out of 5.
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
Southern Colorado Kitchens and Re-Bath of Pueblo accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Southern Colorado Kitchens and Re-Bath of Pueblo offers free project estimates.
No, Southern Colorado Kitchens and Re-Bath of Pueblo does not offer eco-friendly accreditations.
No, Southern Colorado Kitchens and Re-Bath of Pueblo does not offer a senior discount.
No, Southern Colorado Kitchens and Re-Bath of Pueblo does not offer emergency services.
Yes, Southern Colorado Kitchens and Re-Bath of Pueblo offers warranties.
Southern Colorado Kitchens and Re-Bath of Pueblo offers the following services: Bathroom & Kitchen Remodeling & Design, Kitchen Refacing, In stock cabinets