Missed three deadlines to deliver my garage doors now 4 months late. I called them two months later and explained I had moved items into the garage based on their timeline and it was unsecured. They offered to install a temporary door panel but they missed those appointment times as well. When I called them for the 5th time they told me my garage doors were in and could install them so we scheduled an appointment. After taking a day off work, as a nurse, to get these installed. No call confirming appointment. When they didnt show, I called them. They told me the installers were nearby. 20 minutes later I called again and they told me "very very shortly." 40 minutes later I called them back and they told me their techs told them they were on site. I promise you they are not as I have not moved from my driveway since 1.5 hours ago. No call back and no explanation. You make your decision as to the value of your time.
Description of Work: Garage door installs
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$2,000
Sandy C.
08/2015
4.0
garage doors
 + -1 more
unknown
Description of Work: Installed a garage door opener. When he left f
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$360
Adam V.
07/2015
5.0
garage doors
 + -1 more
unknown
Description of Work: My wife ran into the garage door and we needed help that day to get it fixed. They responded quickly and fixed the problem in 15 minutes. The price was a bit high I felt, but worth the speedy service and fix.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Charles P.
05/2014
5.0
garage doors
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jimmy D.
11/2013
5.0
garage doors
 + -1 more
Garage Door installed in 2.5 hours. The door had come with one panel dented. Prutch's ordered a new panel and installed it. Some delay in getting the door and replacement panel due to supplier.
Description of Work: Replaced old 16 foot garage door with new insulated Raynor garage door
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Service Categories
Garage Doors,
Doors
FAQ
PRUTCH'S GARAGE DOOR CO INC is currently rated 4 overall out of 5.
No, PRUTCH'S GARAGE DOOR CO INC does not offer free project estimates.
No, PRUTCH'S GARAGE DOOR CO INC does not offer eco-friendly accreditations.
No, PRUTCH'S GARAGE DOOR CO INC does not offer a senior discount.
No, PRUTCH'S GARAGE DOOR CO INC does not offer emergency services.
No, PRUTCH'S GARAGE DOOR CO INC does not offer warranties.
PRUTCH'S GARAGE DOOR CO INC offers the following services: Commercial, residential & industrial garage doors.