Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
Donna M.
09/2016
heating & air conditioning/hvac
+ -1 moreHe's been taking care of our furnace for years. He is prompt, efficient, prices are fair and he does quality work.
Description of Work: Furnace servicing
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Yes, I recommend this pro
$700
RUSSELL D.
02/2007
heating & air conditioning/hvac
+ -1 moreRepairing the furnace was halted because of the unnecessary and hazardous mercury spill that contaminated the home. The spill was caused by the sloppy and poor workmanship of Phillips Heating and Air Conditioning during the furnace disablement. On Dec.8, 2006 Tom Phillips refused to provide his liability insurance agent information to us, alleging instead that other local contractors had purposely cut the mercury switch to ruin his good reputation and successful HVAC business. We contracted Custom Environmental Services (719.598.1557) to perform a $2300 cleanup of the mercury so that a replacement furnace could be installed. The lab verified mercury and a full disposal was completed 12/26/2006. We endured substantial hardship during December and the Christmas holiday without a gas furnace.
Description of Work: I hired Phillips Heating & Air Conditioning to do a routine tune-up of 1987 Rheem natural gas furnace. Mr. Phillips arrived 12/5/06 and identified a cracked heat exchanger during his inspection. He called Pueblo Regional Building Department who Red-Tagged the furnace. According to Phillips, after a furnace is red-tagged it becomes the contractor s responsibility to disable the furnace to ensure the owners do not attempt to use it. Phillips told us the heat exchanger was no longer available and could not be repaired. During disablement of the furnace, Phillips intentionally cut the autopilot switch to disable the gas valve. The switch contained liquid mercury, a hazardous substance that subsequently spilled in the furnace and basement. We later learned from the manufacturer that the observed cracks were only in the center panel of the furnace and were not indicative of a safety issue and the furnace could be repaired.
| Rating Category | Rating out of 5 |
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| quality | |
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$60
Contact information
929 W 10TH ST, Pueblo, CO 81003
Licensing
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Service Categories
Heating and Air Conditioning
FAQ
PHILLIPS HEATING & AIR CONDITIONING, LLC is currently rated 3 overall out of 5.
No, PHILLIPS HEATING & AIR CONDITIONING, LLC does not offer free project estimates.
No, PHILLIPS HEATING & AIR CONDITIONING, LLC does not offer eco-friendly accreditations.
No, PHILLIPS HEATING & AIR CONDITIONING, LLC does not offer a senior discount.
No, PHILLIPS HEATING & AIR CONDITIONING, LLC does not offer emergency services.
No, PHILLIPS HEATING & AIR CONDITIONING, LLC does not offer warranties.
Contact information
929 W 10TH ST, Pueblo, CO 81003