Flow Right Plumbing Pueblo Colorado

Showed up on time, service completed, clean up completed. No issues, will absolutely use them again!

I just want to state, that when this company first started it was great had professional plumbers, but now it has changed drastically. First, none are dressed in any clothing that identifies them as working for Flow Right Plumbing look like just off the street. The plumber they sent did not know what he was doing and had to call a supervisor who had to come on site. Flow Right Plumbers is very expensive, previously they charged 500.00 flat charge just to change a facet and the apparatus inside a toilet. They let a apprentice install the faucet and he did not even attach it to the sink, had to have them come back to mold it to the sink. Second, with the basement they just went through the main line sewer instead of looking where the clog was. Make a long story short, we got another plumber from another company came and resolved all the issues and got rid of the clogs found all of the problems fixed them all. Immediately, Flow Right instead of trying to find the clogs ended up power washing the main sewer line but never finding the clogs, charged a lot for all of this service and still did not completely open the line. The other plumber, came and went to the source of the problem solved it! All of the plumbers even the ones to do the power serge clean with water looked young and inexperience and the supervisor had to be on site, or on the phone with them. I am sorry but will never use this service again, and they are overcharging for services without even solving the problem.

At first great, they came on Christmas Eve day and put in new pipes and plumbed to hot water heater. But... The following week they sent Mil? and he sat in his vehicle while the apprentice did a pressure test and attached the dishwasher by screwing it in through the wall of the dishwasher, (breaking the clips). Than claimed it took him 4 hours to find exhaust pipes that had already been order (as confirmed to me on Christmas Eve). Than lied on number of hours it took him to install the pipes, than lied he ordered the wrong size, than lied about amount on computer bill and it was different when I got my CC bill. It was a nightmare and the company stood by him all the way. 1800 for the plumbing (including to the hotwater heater) which I agreed and another 2000 for hanging the unit, dishwasher( 1/2 hr), presser test (1 hr) and putting the pipes to existing vent in roof (3hr). .

There was no negotiating the price after I called them to question why they had to change to go back to the office. I feel like he did not listen to me.

We had to call them back with some issues finally ended up getting a different plumber because the vented it totally wrong which caused it to alarm and show error codes. This was a secondary issue though. The biggest issue was a huge price jump between a verbal estimate and the final cost. NO, I will not ever go with a verbal agreement again. No matter how honest they appear to be. What I thought was going to cost about 1,600 dollars ended up costing me closer to 2,100 dollars.