MountainView Doors (Garage)

all is good

Good customer service

We previously had another company come to give us a quote and told us we had to replace the entire garage door. Knowing it was not needed we got a second opinion. Mountain View Doors came out and had the issue fixed quickly and at a fair price. We will always call them for any future issues and recommend to friends and family.

Great work and great price. Came within hours and completed quickly.

Highly recommended

Letâ s talk customer service and value. One recent morning, I stepped out in 20+ degree morning to run errands and found the garage door would not budge. Pulling harder and harder, until (at my age) I began anticipating a vital organ or two suddenly flopping on the ground at my feet. Not to be deterred and knowing my physics, (Archimedes at work) I went to the shed, grabbed a pickaxe with a flat side ideal to slip under the door and pry up with the handle. With 2X4 wood scraps and milk crate I pried it enough to insert a small stack of wood, placed the prying apparatus on another small stack and began building up great and greater height until I could slide the milk crate beneath, achieving enough space to lay on my back and shimmy under the door. Flipping the light switch and glancing up, the evidence is immediate. A broken spring. A quick google of these doors from the 1950s informed the weight to be approximately 200 to 300 pounds. Whereas I normally make any basic repairs on my own, it becomes obvious there is nothing more to be accomplished on my own. Time to phone landlord. Our conversation was brief as I layout the estimate cost of a basic repair. His response it not consistent with most property owners. Knowing the age of the door and the foreseeable problems yet to come, he preferred I locate a company to replace the door. I began my queries looking for a company in the near vicinity. While several appeared in my search engine, none seemed to man their phones, but requested one leave a message for follow-up by the company. With a lifetime background in customer service, I though this at least amateurish, though. Calling Mountain View Doors, I spoke the Aaron who dispatched Dylan and he arrived within an hour, opened the door, provided a firm price, (no estimates) and said he could install it the next morning. After reminding him the high the following day was not to exceed some 12 degrees and it was forecast snow, he said â Iâ m from Nebraska, thatâ s a nice day to work outsideâ . I made a quick call to the landlord, and he was pleased with the price and schedule and once I backed my vehicle outside, he closed the door for security. The next morning Dylan arrived new door atop the truck, and he went to work. Studiously he removed the door disassembled the old framework began installing the new door rails, door, motor, lighting, etc. Later in the morning another tech, Bram appeared who assisted Dylan in the completion of the job. The quality is outstanding, the people professional, pleasant and customer service oriented. If you garage door needs repairs or replacement, these are your people. And, as a potential customer, you should note, they saved my landlord over $1000.00. Thatâ s not insignificant!

Highly responsive, timely, competent, and professional. Their pricing is in the same ballpark as everyone else, so fair. Iâ d hire them again, likely without shopping their services. I trust them.

They did a great job. I am very pleased with the job they did.

The two gentlemen knew what they were doing and what to look for right away. They were also a pleasure to speak with. I will hire them again!

Very professional. Called ahead of time to confirm. Offered multiple solutions including an inexpensive repair vs expensive replacement. Would recommend 100%

Appreciated phone updates on arrival time. Openers work great. Only complaint is a few pieces of old or unused parts and screws were left behind around the garages. I would hire again.

they were fast and gave me hints on how to care for the springs

They went beyond the scope of work. They did some tightening up of some other things. They were great communicators on the job.

Although located in Parker, MountainView was readily available for garage door repair in Ken Caryl Valley. Service was provided timely at the cost that was estimated. Repair included cable replacement, weatherstripping replacement, and roller replacement. Roller replacement resulted in much quieter door operation.

technician new what he was about and did it! Great job!

Technician was pleasant and knew what he was doing. I enjoyed the experience.