About us
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
4.14 Reviews
Showing 1-4 of 4 reviews
J Davivd M.
04/2016
heating & air conditioning/hvac
+ -1 moreSee above
Description of Work: My old furnace was putting out too much carbon monoxide due to a cracked heat exchanger and had been shut down by our gas provider. So we were without heat. Even though Matlock had several other jobs going at the same time, Jared prioritized us and installed a new furnace for us in a timely and professional manner. Jared is a really nice and professional guy too.
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|---|---|
| quality | |
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| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,000
Beth L.
10/2012
heating & air conditioning/hvac
+ -1 moreSee above
Description of Work: When we first used Jared Matlock he was very polite and efficient. More recently our experience has been quite different. We did an early spring assessment of both our heating and air-conditioning so that we would not run into service trouble during the busy seasons. Despite that, during this hot summer we had problems with our air-conditioning and when we called, Mr. Matlock was extermely rude. He seemed quite angry that he was getting too many emergency calls and asked why I did not plan ahead for my summer heating needs. We obviously had tried to think ahead by having him service us in April but he unloaded on me just the same. More recently we tried to contact him about a heating problem that was apparently not diagnosed in the spring and we have just played phone tag. What had been a pretty good relationship has seriously deteriorated. I think he is generally a nice and capable but he does not respond well to the stress of the hot and cold seasons. Is that what you are looking for in your HVAC guy?
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Katherine T.
03/2012
heating & air conditioning/hvac
+ -1 moreI got 4 separate bids for this work and chose Matlock for both their price and their service. Polite, professional, prompt, pleasant, honest, straightforward; everyone I worked with during the process (owner, receptionist, technician) was great. Everything went very smoothly, they answered any question I had, billing and payment was as expected. I will call them again for my heating and cooling needs, and would recommend them to others.
Description of Work: They replaced my 22 year old furnace with a high efficiency unit. This included removing the old unit, installing the new one, reconfiguring the duct work to fit everything in properly, cleaning it all up, and having it inspected (per my request).
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Yes, I recommend this pro
$3,350
Robert O.
03/2011
heating & air conditioning/hvac
+ -1 moreExtremely professional as opposed to other contractors I've worked with. He was prompt and friendly. Always made a point to contact me prior to the visit to confirm the appointment. Wish I had used him from the beginning.
Description of Work: Hired him to rescue me from a bad furnace installation.
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Yes, I recommend this pro
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Service hours
Sunday:
ClosedMonday:
9:00 AM - 6:00 PMTuesday:
9:00 AM - 6:00 PMWednesday:
9:00 AM - 6:00 PMThursday:
9:00 AM - 6:00 PMFriday:
9:00 AM - 6:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
Matlock Heating & Cooling Inc is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Matlock Heating & Cooling Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Matlock Heating & Cooling Inc does not offer free project estimates.
Yes, Matlock Heating & Cooling Inc offers eco-friendly accreditations.
No, Matlock Heating & Cooling Inc does not offer a senior discount.
Yes, Matlock Heating & Cooling Inc offers emergency services.
Yes, Matlock Heating & Cooling Inc offers warranties.
Matlock Heating & Cooling Inc offers the following services: Total indoor comfort solutions...Heating, Air Conditioning, Humidification, Air filtration & purification.
Service hours
Sunday:
ClosedMonday:
9:00 AM - 6:00 PMTuesday:
9:00 AM - 6:00 PMWednesday:
9:00 AM - 6:00 PMThursday:
9:00 AM - 6:00 PMFriday:
9:00 AM - 6:00 PMSaturday:
Closed