JOHN WRIGHT HOME APPLIANCE SPECIALIST

My older (~6 years) Kitchenaid dishwasher wasn't washing dishes very well, leaving food debris on dishes and within tub. I tried a DIY repair to find out that the food disposer was busted. I called John, but missed his morning call-in time. His VM greeting indicated to text him with details of the problem and a photo of the dishwasher S/N label. He returned my call promptly the next day, precisely when he said he would. After a brief discussion, he indicated that the cost to repair the dishwasher would be in the $400-500 range and his suggestion was that, based on the age of my dishwasher, it might be just as cost effective to purchase a new one. I ultimately decided to splurge on a new Bosch. John easily could have quoted me the price and just fixed my old one--business for him--but instead he advised me on the best course of action in his opinion. I greatly valued John's honesty and easy demeanor. Although I did not use his services, I will definitely call him should I need appliance repair in the future!

I have nothing but positive feedback for John. I had a Samsung dryer in need of repair. John answered upon initial contact, he conducted a phone survey to attempt at determining the problem. His concern first and foremost was to assist and resolve the problem, he was not interested in a service call to simply first charge to diagnose the problem he wanted to understand so the initial service call would resolve my issue. Once he arrived for the service appointment, he was efficient, professional and completely resolved the issue. I will not consider contacting any other person for any future household appliance repairs. I would strongly recommend John.

Excellent service. He wants to know information about your model so he will have the possible required replacements parts with him on his first visit. The appointment was very prompt and he was punctual. Pricing is within acceptable range for this level of superior professionalism and service.

Perfect - it's not often that someone really wants to help rather than generate a bill.

We had an issue with our refrigerator. I was able to talk with John over the phone and his suggestions fixed the problem!! Other companies wanted to charge me $75+ just for the trip to my house! John fixed it with his expertise over the phone at no charge. I will definetly look to him in the future and highly recommend him.

Our glass-top electric stove had a broken burner and oven door. Wondering whether to repair or replace it, we left a message for John Wright with the model/serial info on our stove, and he called us back promptly first thing the following morning with the info we needed. He had already taken the time to look up that particular range and found it was too old to have all the replacement parts still available - so even if we repair the burner this time, something else could break in future that would be unreplaceable. He gave us a full breakdown of repair costs if we choose to repair it anyway, as well as recommendations on reliable replacement brands if we decide to buy a new one. Thanks to his very helpful info which he charged nothing for, we decided it would make the most sense cost-wise to purchase a new one instead of proceed with the expensive repairs on our old stove. Would recommend his company as top quality, and we will definitely be calling him in future for all our appliance repairs.

John is a true Appliance repair professional - very rare to find in this business. He is going to be the first one to hear from us for any appliance issues we run into. Not only he guided me over the phone to troubleshoot the slow water dispense problem (self service - free of cost and I solved it myself; I am somewhat handy), he was sure to show up on time for the Icemaker issue (second issue), treated everyone with respect, communicated the problem and the possible root causes and how he would approach it. Came back the second time with the parts he needed and icemaker was fixed. Excellent Professional who knows what he is doing and charges fairly for his time and knowledge. He is not the cheapest in terms of trip charge but includes that in his repair charges (which is very reasonable hourly charge). Many other repair folks end up ripping on repair charges with low upfront trip charges. Thank you John!!

I would definitely call him again and have told everyone in the neighborhood that if they need an appliance repair, John is the guy to call. When I first moved to Colorado, he told me step by step over the phone how to get my Fridge working again. He didn't charge me for this. If you are looking for an honest repair man- call John!!

John was great! He called me to schedule the repair within 24 hours of my initial contact. He gave me a one hour window of when he would arrive and he arrived within that time! Much better than the usual "we'll be there between 8am. and noon" timeframes. He was very cordial and professional and brought all the appropriate tools and replacement parts with him. I will definitely be calling him again if I ever need something repaired. I felt his pricing was in line with other providers. Really a great experience!

He was just great...Would definitely use him again in the futere

John diagnosed a problem with my washing machine over the phone. He explained in detail how to fix it. He was very professional and pleasant. We have called John before and have always been pleased with his work.

Even though the job location is not in John's service area, he still called me back, spent a good 15 minutes explaining the possible causes of the problem. He probably had done some study work the night before because he could tell me specific detail about the GE refrig model (it was actually made by LG). I did not pay him a dime, yet he was willing to spend valuable time of his, not selling but helping. If you are in south east Denver, lucky you.

JW was very helpful about what was wrong with my washing machine and how much it would cost to fix it. After talking to him we decided that it would be better to just replace the washing machine. I was very appreciative of his advice as it would have cost a lot of money to repair and I would still have an old washing machine. Thanks so very much

It went great, everything was done over the phone.

Our oven in our Whirlpool range stopped working. John came out when he said he would on time, did the diagnostic, ordered a new part and came back with the new part and installed it in accordance with the manufacturer's instructions and then tested the oven and the rest of the stove. The charge was reasonable for the service and the cost of the part was reasonable.

I called and we were able to determine the problem over the phone. he secured all the information about my washing machine and had me turn it on so that he could here the problem over the phone. He could immediately determine the nature of the problem! It was determined that it would be better to replace rather than repair as one of the parts is no longer in use.

I called in the evening and left a message for John. I gave him the model number and a description of the problem and asked him to call me to discuss setting up a time for the repair. He returned my call promptly the next morning. He left me a very detailed, professional message explaining which part he believed was causing the problem, and that the cost to repair the part would be on-par with buying a new dishwasher. Although we did not engage John to repair our dishwasher, we were extremely impressed by and thankful for his straightforward manner an honesty. We will definitely call him with any future appliance repair concerns.

After contacting several appliance repair people I looked to Angies list to see if I could get a referal that was fair and good. I found John's ad and contacted him. He was very informative before he came to do the repair. He came with the parts and in an hour had our dryer working again. I will call him and refer him if I need repairs again in the future. Tim

I left a message for John to call me in the evening after hours and he called me the next morning. I gave him the info on our dryer and he told me what he thought was wrong with it. He is very knowledgeable on the different makes and models of appliances and knows the best and worst out there. If he has a blog I would like to read it to find out more about the best dryers to purchase and how to read all of the model numbers as to what manufacturer they represent.

Jon has an excellent message on his answering machine that tells you exactly how to faciltate getting your repair done. By giving him the make and model of your appliance plus telling him the problem, he can bring the parts he thinks will fix your problem. We have used his services twice and both times, he had the parts to fix the appliance when he arrived which made it quick and painless! He knows his stuff and I would recommend him without reservations.

Our Kitchenaid Superba oven was not heating up and smelled like gas when we turned it on to "Bake" or "Broil". John took it apart while giving us a detailed description of what he was doing, why he was doing it, and general background on the operation of the gas oven. He diagnosed the problem, installed the right parts, added the missing wiring, and verified it worked. He was very thorough and kept us informed about what he was doing throughout the process. He inspired confidence in his expertise. Because he was so careful to keep us informed about what he was doing, it was pretty clear that we was being honest about what repairs needed to be done. His entire manner was trustworthy. Next time an appliance breaks, we will be calling John.

It went well. John was fantastic with follow-up as we played phone tag for a few days before we spoke on the phone. He came on a sat and was very knowledgable with my make and model of refrigerator, making recommendations as to the next step when he assess it was not fixable. He advised us which brand had the best track reord and where to go to have reliable service. As for my washer he advised us on the best way to run it most efficiently and answered any an all questions I had. I was very happy with the service.

They are honest, prompt, and their prices are fair.

Consulted John on an error code on a broken dishwasher. He responded quickly, was able to provide a quick assessment of what was wrong and his estimate for work and provided a recommendation for how best to get the work done. At his own admission, he was not an officially licensed repair option for my brand dishwasher. I appreciated the referral and will call John as my first option in the future.

It went fine. John was very professional, did what he said he would do, cleaned up his work area very well, came in under-time and under his estimate, and gave us good advice for when we had to replace the washing machine.