This is a husband/wife duo who have decided to reinvent themselves as painters and advertise as professional painting services. To start, here are the positives. Andy is very nice and seems as if he wants to do a good job. English speaking so there was no communication barrier. Now on to the services they performed. We hired Eckles to do a COMPLETE interior paint job on a 1970's home that we completely remodeled on the inside. We got paint. We did not get what we paid for. I was told that due to the type of texture and age of the house (lead paint was possible) that they would need to prime everything; an additional cost. No problem, we have a little one so we wanted to be sure to seal the old paint. Well, now that paint is chipping in areas, I'm not sure they primed anything. We were covering old avocado green and brown paint and in some areas you can see the green or brown bleeding thru the white. Also, they seem to be incapable of clean lines. During the touch up (which was extensive) they had to "fix" almost every line where color met trim, etc. and in cases where you can't "see" it (tops of higher trim, etc") it's horrible. They constantly blamed the texture. I blame their lack of commitment to take their time and do a nice job. Basically, if the tape didn't leave a clean line, which it almost never does with any kind of texture, then the lines were awful. I also paid extra to have the tops of our brand new doors painted; something I was told is not standard, and as can be guessed, it wasn't done. Although they were super friendly and personable at the start, as the job went on, their attitudes got worse and worse until Lisa and I actually had words. Unprofessional to say the least. Whenever, time or workmanship was brought into question, we met with resistance and combativeness, mainly from Lisa. I could go on and on but to sum up our experience, it was the worst facet of our large scale remodel. This husband and wife duo are NOT on a professional level when it comes to painting. They charge extra for everything and then blatantly don't deliver. Save your sanity and hire real professionals.
Description of Work: Complete interior painting as well as new exterior doors and trim. We had 5 different colors used; basic ceiling white, high gloss trim white and three decorative colors throughout the house. Walls, trim, new doors (interior and exterior) closets, shelves, wood beams, etc.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$9,000
Emilie and Dell H.
07/2013
5.0
interior painters
+ -1 more
She was very good, very prompt, and she did everything exactly like she said she would. It looks great and I am very satisfied.
Description of Work: I used Eckles Painting, Inc to paint one room inside.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Interior Painting,
Exterior Painting,
Deck Maintenance,
Handyman Services
FAQ
Eckles Painting, Inc. is currently rated 3 overall out of 5.
Sunday: 7:00 AM - 6:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Eckles Painting, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Eckles Painting, Inc. offers free project estimates.
Yes, Eckles Painting, Inc. offers eco-friendly accreditations.
No, Eckles Painting, Inc. does not offer a senior discount.
Yes, Eckles Painting, Inc. offers emergency services.
No, Eckles Painting, Inc. does not offer warranties.
Eckles Painting, Inc. offers the following services: Exterior Painting, Interior Painting, Deck Refinishing, Pressure Washing, Color Consultation