I was given detailed information and explanations before the work was done. I was kept notified of delivery date and time as well as work schedule. Crew was professional and courteous. Job site was cleared of debris daily. I was very satisfied with the quality of the work and the dealings with the company. I would not hesitate to recommend Eagle Creek Roofing to anyone. It is a very knowledgable and professional company.
Description of Work: Removed two layers of old shingles. Installed ten roof vents, new valley and pipe jacks. Installed felt, shingles and ridge cap on house and shed. Removed all debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,500
Gary S.
05/2012
5.0
roofing
+ -1 more
Pete at Eagle Roofing showed up on time for the estimate, showed us various options and a day later emailed us a quote. We had three other roofing companies provide estimates. Pete was recommended to us by a friend so we chose him. When they started the job his crew showed up on time every day, tried to minimize the mess which comes with replacing your roof and would totally clean up everything everyday after the work. Although the crew played some music (which I understand as I play music when I'm working outside myself) it was never anything offensive or too loud. I never heard any foul language from the crew and they were very polite with interactions with our family. Pete knew this was an insurance claim and he did not require any money up front. Due to the typical insurance and mortgage company hoops which must be jumped through it took over a month for us to receive the insurance check so that we could pay Pete. He was very patient and never bugged us about payment. Overall this was a great experience. The roof they installed is nicer than what was built on our custom home 8 years ago and looks much nicer. I highly recommend Eagle Creek Roofing and I know if our roof is ever damaged again by hail we would not hesitate to use them again.
Description of Work: We had hail damage on our roof so our insurance paid to have it replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
SUK H.
04/2009
1.0
roofing
+ -1 more
His work was average, and his price was very high. We contacted him, and he denied doing the damage. None of the workers knew who Clay was so how would he have known the roof was leaking? He was jealous that we had gone with another roofer, but we never signed a contract. He went on the roof without our permission which is wrong. The police are investigating the matter right now.
Description of Work: We had hired Eagle Creek roofing with Clay Willhite first to repair a deck job that another company had messed up. At that time, we gave Eagle Creek another job of fixing broken roof tiles on our roof, which totaled $1850. Once that was done, we asked him to provide an estimate on putting a flat roof on my husband’s office, which we are trying to sell because my husband has now retired. He gave us one estimate, which was much too high, so I asked him for a better deal. He said he would check back with the boss, but we never heard from him again, and ended up hiring another company to do the new roof. Months later, at the end of January, I receive a call from Clay Willhite, and he told me he had been up on our new roof, and that he thought it would definitely leak. We were very uncomfortable that he had gone up there without our permission. While all of this was going on, we also got the inside of the office renovated with new paint, drywall, etc. On April 12, we got an emergency call from the group working at the office letting us know that there was a huge roof leak. April 13th, Clay called to let us know the roof was leaking as well, but there was no way he could have known because none of the workers knew who Clay was. On April 22nd, we went up on the roof with the contractor and found a large triangular hole was cut into our roof and the largest vent was kicked and damaged. This damage is what has caused the leak and damaged all the further renovations we did on this property.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,850
David K.
09/2008
1.0
roofing
+ -1 more
Although this company was listed on Angie's List, they didn't respond to emails or phone calls. Unless this company is in an emergency, their business professionalism is not there and I wouldn't expect them to do a job right if they can't even get the basics like communication. They should have at least put a message on their machine if there was an emergency.
Description of Work: No services were performed because they never returned my calls or emails.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
J D.
10/2007
5.0
roofing
+ -1 more
Six years ago, we had a leaking skylight in our sunroom. The roof had been replaced, but the company that did the work could not get the skylight to quit leaking. So, we called another roofer and that company also could not stop the leak. Finally, Pete, from Eagle Creek Roofing came out and fixed the skylight. After this latest hail storm, we didn't hesitate to call Eagle Creek Roofing, because we were very pleased with his work 6 years ago. Pete was out immediately to give an estimate. The work was started soon after. The workers kept things picked up in the yard each day, which I appreciated since we have a dog. The job was finished and looks great. Shortly thereafter, we did have a leak in that same stubborn sunroom skylight. Pete returned the day after our call and the skylight was promptly fixed. We have been extremely pleased with Pete Kowalchuk and Eagle Creek Roofing. We would definitely use this company again.
Description of Work: Due to hail damage, existing shingles on house & garage were torn off. Installed 30 lb. felt, new vents, new pipe-jacks, & new valley metal. Installed 50 year Elk Dimensional shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
SCOTT W.
03/2007
5.0
roofing
+ -1 more
Contractor came in with best bid, started work when promised, completed the work with high quality and within a short amount of time.
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Service Categories
Roofing
FAQ
Eagle Creek Roofing LLC is currently rated 4.1 overall out of 5.
Monday: 7:00 AM - 5:30 PM
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
Eagle Creek Roofing LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Eagle Creek Roofing LLC offers free project estimates.
No, Eagle Creek Roofing LLC does not offer eco-friendly accreditations.
No, Eagle Creek Roofing LLC does not offer a senior discount.
No, Eagle Creek Roofing LLC does not offer emergency services.