We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
The work that was done well, was excellent-interior woodworking and flooring, windows and most doors. However, Blake Fullerton was almost never on site, there was a long succession of subs that never communicated with each other. The project should have taken 6-8 months; And I realize it was during Covid.. but It has now been 3 years and 5 months. Blake Fullerton refuses to communicate and has not honored his promise to take care of the very long punch list. (I have emails) The work that was done poorly, was atrocious - plumbing in all three bathrooms, , tile floors in the basement, missing hardware,. Much of which I found in the garage, after we ordered replacements. The HVAC system worked fine before the renovation, afterward, the returns on the top floor ( relocated ) and main levels (new) were installed, however, they did not connect to the HVAC return on the unit itselfâ ¦ A very large return was installed in the basement, and is the only return that works. Now it is necessary to have the basement door open at all times.. The sub that did the work was confused about the un-connected returns, and couldnâ t remember what he had doneâ ¦ The stone work down stairs was removed to make way for new windows and doors . Some was replaced by an apparently drunk worker (I found an empty 12 pack of Modelo in the trash bin) who did such a bad job that Blake Fullerton fired him after seeing the work and promised to have it done again properly. That never happened.. The takeaway is be very cautious with this contractor, stay onsite during your entire project, watch the subs like a hawk. And most of all, lower your expectations. Good luck.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
0.5
$448,334
Charles S.
08/2021
5.0
They were very attentive to my needs and request and achieved all my expectations. They were always positive and pleasant and addressed all my requests. They did a complete kitchen, bathrooms and flooring remodel. Results were spectacular.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$113,000
Steve B.
10/2020
5.0
I hired Blake during Covid. I could not be there but a neighbor let them in to work each day. The neighbor was amazed that they showed up each day at the time they said they would. Thatâ s not normal for around here. I would recommend Blake. He was trustworthy and did what he said.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Dorthy W.
11/2019
5.0
I love Blake he is wonderful! He did such a beautiful job on my house. He is personable, helpful, kind, plus he tells you what he will do and does it! I recommend Blake as highly as possible!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Contact information
250 Hot Springs Blvd, #908, Pagosa Springs, CO 81147