Goodfellas Heating, Cooling & Electric

Travis was prompt, knowledgeable and very professional. He fixed the problem quickly and explained everything to me.

Always professional

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Friendly folks

Everyone was very friendly and professional. Not all vents we're able to be cleaned due to them being unusually small, but they cleaned all of the vents that the could fit their equipment into. They ended up leaving some equipment behind and didn't get all of the vent covers reinstalled, but overall I was quite happy with the experience.

I strongly recommend people not use Goodfellas for HVAC replacement. Jay Smiley was either incompetent or likely duplicitous in his upsell from just a new air conditioner to also replace the furnace heat exchanger. The office manager of Goodfellas declined to have a supervisor check into Jay work. Other aspects of the service were also disappointing. Details follow. All went well initially, with a prompt and attractive quote provided by Mike, and a reasonable few days before installation. The installer proved to be either duplicitous or unqualified. After removing the air conditioner, which exposed the 12-year old Amana furnace heat exchanger, he pronounced it defective. He insisted a scratch was a crack, but that was highly suspicious because one end of the scratch was only on the edges of pleats in a 180-degree elbow. He was not equipped to test for a crack. When I challenged his claim, he doubled down and stated that the tubes with the burners were blistered which also proved not true. He refused to continue unless the heat exchanger was replaced. My wife and I had been without air conditioning for 9 days already during the hottest part of the summer. He had us over a barrel. Blessed with comfortable finances, we offered to proceed with furnace replacement on the condition he leaves the old furnace behind for testing. He had the opportunity to retract his claims behind his upsell because I warned him that my reviews regarding service would be glowing if he proved correct, or severely critical if his claims proved false. He agreed to remove the heat exchanger for me but retracted that later. After the install was complete, he took the furnace to the truck and was ready to load it when he remembered wanted to keep the parts. His behavior indicated that really did not want me to do any tests on this part. Later I removed the heat exchanger, filled it with water, and found no cracks or leaks, except for a very slow seep at one of the four dual-diameter tube joints. This probably had been there for a long time and certainly presented no danger or interference with furnace operation. Using a flat file, I confirmed the supposed crack was indeed just a scratch on the surface. The first stage of the heat exchanger, which gets the hottest, was discolored but had no blisters. The central office of Goodfellas was rather disorganized. It took 3 phone calls and one email over three days to have Alex email me a copy of the building permit. The city building inspector required safety caps to be installed on the refrigerant valve by the compressor, but it took 3 phone calls over 8 days before Goodfellas put this on their work schedule. My advice is: do not trust Goodfellas, especially their technician Jay Smiley.

I hired them to install my cooler. It was never right. It was supposed to be a 2 speed cooler but only ever had one. I called them more than once about this but they never did anything. My cooler stopped working one year later and they would do nothing. They strung me along for 3 weeks then said they no longer do coolers. Not a good company!

Very cool , professional, on time and fair prices. Great experience over all

Today we had our A/C inspected by Tony, under our 3 yr extended warranty. He did a great job, very knowledgeable and professional. Goodfellas calls us as a reminder for our annual checks. Initially, they installed a new furnace and A/C, and we have been pleased with the products and customer service!

very good company to work with. estimate done same day as referral at a very good price. hired them next day and they were here the following day. will use again for other projects.

Professional installation. Walked me through entire setup and operation without rushing me. Will definitely use Goodfellas for all my HVAC needs.

Quick replacement of humidifier

I had a great experience with Goodfellas. We purchased our home last year and the heating system had an issue recently. The company that installed the system came out and diagnosed all the issues as covered under warranty, so we would only have to pay for labor. The job would take around 2 hours and we were quoted nearly $1,000! After calling around, Goodfellas offered a fair price right from the beginning and was able to schedule the work within a couple of days. The technician was also helpful in explaining how our system works as it's non-standard for Colorado. All in all, Goodfellas was fantastic and I would recommend them highly.

First off, Michael came out and gave me a free estimate. Unlike other companies, they didn't send someone else out to do the work. Michael and Isiah came out right as scheduled. They were given a challenging situation on installing 2 humidifier systems, one in a closet that seems like it was impossible to fit. They came up with a installation option that worked out perfectly. The cost was exactly that what was quoted, which was very fair. Michael and Isiah were very polite and resectful. I would definitely hire Goodfellas to do any work I need in the future. Thanks , Brian Booker

I did not like being pitched an annual furnace tune up.

Outstanding job at the best price of all the bids I got.

Fast response, don't push for new unit replacement

On time / efficient / friendly / knowledeable

They haven t been able to finish yet do too manufacturers issues. But they are certainly great to work with.

I would recommend this company. They showed up on time, completed the work quickly and all seems good so far. The girls that answer the phones for them are extremely friendly and always returned my calls. Easy process using this company.

Goodfellas was on time and cleaned my dryer vent quickly. There was a miscommunicatiom about scheduling but we resolved that prior to the actual appointment.

Called them out twice to troubleshoot our furnace. The 1st time, the tech couldn t find anything wrong. 2nd time, I had to show him the error codes to help him troubleshoot. Replaced a switch, $400 later and still having the same problem. Got quoted $4900 for a new furnace! Called someone else and had this taken care of within hours. New furnace for $2700. They will take advantage of customers. Tech wasn t knowledgeable at all. Waste of time and hard earned money. Do not recommend using these guys at all.

They should not ask for money in advance and drivers should slow down in housing developments when looking for an address.

Very great service!