My Computer Guy Joe

It went GREAT! We started with the most critical (and annoying) items on my list and Joe was able to fix my problems quite easily, with no problem. I was quite impressed by his computer knowledge and the short time it took to fix my problems. I have had a few other so-called "computer experts" and computer repair companies come to my office prior to Joe and they were unable to fix my issues, and even though they could not figure out or fix the problems, they STILL charged me their ridiculous hourly rates! The other "experts" and companies all seemed to do more talking, chit-chatting and checking out my computer rather than focus on trying to get the issues resolved, which has always annoyed me! When I first picked up one of Joe's business cards, I liked what I saw. Joe's motto on his card says..."If we can't fix it - NO CHARGE" which I really liked and was the reason I called him in the first place, after the bad experiences with the other computer repair people/companies I used. He told me about his No Charge policy the very first time I spoke to him on the phone a couple months ago. I was having an issue with my printer settings, and I had assumed it would be an easy fix for someone with computer skills, and he was able to tell me just over the phone in a couple minutes how to fix my printer settings - those few minutes on the phone with Joe, saved my sanity! I told him right then how appreciative I was of his help over the phone and that I would definitely be calling him back in the coming months for additional computer work in my home office. Being a business owner myself, I appreciate his knowledge, honesty, integrity and fair prices - these qualities seem rather hard to find these days! With the extensive list of issues I have, I am scheduling a couple hours each week with Joe until all of my computer problems have been resolved and my sanity restored :-) Thanks Joe, you are "My NEW Computer Guy"!

We have used Joe before, and when my laptop screen started to go, I called him. He fixed the screen problem and a faulty hinge, and put in a new hard drive when I started to have more problems with startup (which is why he replaced the hard drive) but the new drive didn't seem to solve it. Joe tested it, and after a bit of work discovered what was apparently a generic problem with that drive and Windows 7 (the version on my HP) that would not allow proper startups. Joe replaced the faulty drive with a new one that was the type originally installed, and the problem was fixed. I should mention here that Joe comes to YOUR location and either fixes the machine, or takes it to his shop for repairs. His turnaround times are very reasonable, as are his prices. I would not hesitate to recommend My Computer Guy Joe to anyone need top-notch IT service or hardware repair,

This is the second time we've used Joe - our original contact was from a groupon-type offer but we didn't hesitate to call him when this problem arose. Joe come to your home or business, and goes over the problem thoroughly. If he can't fix it on-sit, he will take it to his shop and deliver when done. In this case, he got to us within two days, and was on time and very professional. The work took all of 5 minutes, and he didn't charge for the call - he will only charge if he has to wok on the machine. His quoted prices are reasonable and he seems most knowledgeable about his business. I won't hesitate to use him again.

Joe was not on Angie's list at the time of this service, but has since joined. This was the first time we'd used him - we had a groupon-type offer and decided to try it. Joe is local, and will come to any home or office/business in the area. He was prompt, and able to get to us within two days. The services provided were comprehensive, and while he did have to take the unit to his shop (in his home) the turnaround time was very reasonable, less than a week, and the new unit was fully ready and doing all we wanted. If he'd been on Angie's List then, I'd have given a great recommendation then. It needs to be noted that there is another service with a similar name, so it is important to look for the exact name, "My Computer Guy Joe" to make the distinction.