BEST APPLIANCE SALES & SERVICE

Fine except they could not get the part for two weeks and we are traveling. Will wait until we return to Arizona for repairs or replacement.

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On time and very professional. I found out that my HE Washer was going to cost as much to repair as it would be to replace it. Wasn't great news, but appreciated the honesty. Their going rate for repair is high but we felt that the urgency warranted the cost. If you are looking for a reliable, honest repair service these are your guys. If you are looking for an inexpensive one, they probably aren't for you.

Went fine. However, I believe my oven behaves erratically at times, making issues hard to detect. This is the 2nd time I've had Best Appliance to check out oven issues - and none were found.

It was great! He made sure he had identified the problem, took what he need apart and got it all working within a very short period of time.

prompt, courteous, efficient!

After shopping the big box stores and another local appliance store I visited Best Appliance. John asked questions that were pertinent to the amount and types of laundry my family does, he gave me information on several types and brands of washers and dryers; and then actually directed me to a lesser expensive unit that fit the bill. It was late in the afternoon on a Friday and I expected I would not be able to have the units delivered until the following weekend. Instead I was pleasantly surprised when they offered to deliver them within the next hour, even though it was a little after hours (I have to add that I only live a short distance from the store.) Between not trying to sell me on the most expensive units on the floor and the customer service, I have to say they are amazing.

Not good. The manager was belligerent, angry said we do not know what we were doing and he will put us on the collection list right away if we do not pay in full by the end of the month. There was no room to dispute this false service charge.