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SteamMaster Restoration & Cleaning LLC

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Steammaster Restoration and Cleaning is a Better Business Bureau Torch Award for Ethics Winner and an accredited member of BBB with A+ rating. See more at http://steammaster.wordpress.com/ Steammaster offers 24 hour emergency service 365 days for water, fire and sewage damage. We have certified microbial remediation supervisor (cmrs) and certified mold remediator (cmr) by indoor air quality council on staff for mold remediation work. We also provide waterproofing solutions for dirt crawl spaces and basement. Our technicians are iicrc certified and trained. All employees are back-ground screened and checked annually. Steammaster is 36 years in business. Our local experts are trained to offer world-class solutions in the central colorado rockies. We service aspen, snowmass, carbondale, glenwood springs, eagle, steamboat springs, edwards, vail, breckenridge, dillon, craig, winter park, granby and within a two hours radius from vail. Since 1978, our commitment was to provide residential and commercial clients with a single-source solution for specialty cleaning and restoration. We will build upon this promise by continuing to add quality services that meet the growing needs of our communities and customers.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Smoke & fire damage mitigation mitigation 24-hour water damage restoration. hardwood floor drying. soda & dry-ice blasting. mold remediation. odor removal. document recovery & packouts. art restoration. garment dry-cleaning. carpet, oriental rug & flagstone restoration. diamond grinding. polishing & honing for marble & granite. tile. grout. stripping & sealing of hard surface. pressure washing. upholstery, leather & fine fa

Services we don't offer

Remodeling, roofing & plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard

Photos of past projects

Reviews

4.751 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.1
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 51 reviews

Patrick B.
07/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Perfect. Top Notch professionals
Description of Work: Carpets and chairs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Gary E.
03/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great job. Timely
Description of Work: Cleaned Giorgio dining room chair seat cushions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Marjorie M.
02/2017
5.0
carpet cleaners
  + -1 more
Mat and his crew are responsive and empathetic. This is my second mold incident with them (sadly) and they are always on the spo.
Description of Work: mildew and mold mitigation. Structural restoration

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sherry E.
10/2016
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
Outstanding in every wAy....
Description of Work: Carpets and really soiled couch and chair plus ottoman.......every thing done as requested and then some......highly, highly recommend.!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Gail G.
10/2016
5.0
basement waterproofing
  + -1 more
Felt like their report was very honest. We have some smaller problems, but nothing emergent. An estimate was prepared, but since it wasn't a pressing problem, we are postponing the work until next year.
Description of Work: We had our crawl space evaluated to see if there was mold or other damage present.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly G.
10/2016
5.0
carpet cleaners
  + -1 more
The ladies who came were prompt, professional and very nice. They did an excellent job!
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary E.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned ink stain on cream colored dining rm chair. Treated with stain resistant finish.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

anne H.
02/2015
5.0
carpet cleaners
  + -1 more
I always call on them. I know that the will do a great job.
Description of Work: Steam Master cleaned carpet for one of the properties I manage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karri W.
06/2014
5.0
carpet cleaners, flooring contractor, hardwood floor
  + 1 more
I have used SteamMaster Restoration and Cleaning, LLC. both professionally and personally for over 17 years. They are the most customer service oriented company that I have dealt with from start to finish. I have used SteamMaster numerous times for carpet cleaning for my own home and for property management. They show up on-time, the employees are extremely professional and highly qualified in their profession. Every employee beginning with Lorraine or Roseanne who answers the phone to the technicians, three who stand out in my mind, Wayne, Carlos and Ziggy, who perform the work have positive attitudes and top notch customer service skills. I have used them for restoration/remediation several times and they are remarkable in their timeliness response as well as their remediation techniques. All of the employees always go above and beyond in customer service every time I use them. I recently had a flood in my home and they basically saved my new wood floor from being replaced. I would recommend SteamMaster Restoration and Cleaning, LLC located in Minturn, CO for all carpet cleaning and restoration/remediation My work. Their advertisement slogan, "One call does it all" doesn't do them justice as they are the best service provider in the Vail Valley area. Sincerely, Karri W
Description of Work: SteamMaster made a special trip to clean my stairs in my home due to a flood in April when I used them for restoration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

colleen E.
04/2014
3.0
carpet cleaners
  + -1 more
great service... but way oversold the problem. I was shocked when I got the bill. I paid 1500.00 to save an old marked carpet are that was 12' x 25' ... the carpet was worth about $500 with installation.
Description of Work: leak from frozen hose bib flooded cement slab first level room

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$1,500

Kris P.
04/2014
5.0
carpet cleaners
  + -1 more
Prompt, careful, professional. Asked at end how did they do.
Description of Work: Cleaned carpets in living room, dining room stairs and path areas upstairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Chris K.
01/2014
3.0
carpet cleaners
  + -1 more
Seemed expensive. They did do a great job and were easy to work with:) but $$$$
Description of Work: Had flooding , hot water pipe break. caused carpet and drywall damage. They simply did the restoration.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$2,600

Response from SteamMaster Restoration & Cleaning LLC
[removed member name] I just noticed your review. I appreciate your comments on the "great job" we performed and that we were "easy to work with". I promise to check on your water damage restoration file and get back to you with your concerns about our pricing. We have been using the Xactimate, a nation wide Insurance Industry software since 1989 for billing Restoration work we do. Xactimate pricing data is published monthly in North America. Each line item used for all our Restoration jobs are entered using the monthly downloaded pricing we receive. I will verify the data entry on your file and get back to you. Raj Manickam, CEO SteamMaster Restoration and Cleaning.

Thomas P.
01/2014
5.0
floor cleaning
  + -1 more
The quality of the work was excellent. The service personnel were professional, efficient and courteous. The price was very fair and competitive.
Description of Work: Steammaster cleaned and sealed the tile in the foyer of my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Thomas P.
12/2013
5.0
marble & granite
  + -1 more
Cleaned and sealed tile foyer. Quality of work was excellent.
Description of Work: I used STEAMMASTER RESTORATION AND CLEANING LLC

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carolyn B.
12/2013
4.0
carpet cleaners, wells
  + 0 more
The cost of the second company was a separate charge. The work Steammaster performed was done competently and satisfactorily. While it was not inexpensive, we are glad we used Steammaster to do this work for us. The work was performed in a timely basis and the work crew was extremely polite. Because of the mouse issue and the concern regarding deer mice and the Hanta virus, it was necessary to have additional protection for the workers and they were able to provide that service. I personally consulted with the appropriate Department of Health for the State of Colorado before the insulation was removed with the proper protections in place. It was a major project and throughout all employees showed respect and a willingness to discuss any concerns I may have had at the time.
Description of Work: Steammaster installed a clean basement system in our crawl space, a new sump pump, arranged for the removal of insulation in which we had a mouse infestation problem and also arranged for another company to foam our sill plate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Clint P.
11/2013
5.0
carpet cleaners
  + -1 more
They came out and cleaned our carpets in our home the end April beginning May. They cleaned 4 rooms for us and about 2 cleaners came out to do that. They stayed for about an hour and a half to 2 hours. We have used this company another time too in the past. I trust the work that that they and they do a good job for us. They do a basic carpet cleaning for us. Their pricing has changed over the years.
Description of Work: They came out and cleaned our carpets in our home; in about 4 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$170

Stephen I.
11/2013
5.0
carpet cleaners
  + -1 more
It was great. They come out 2 times a year and we have been using them for about 10 years. They clean the carpets and surfaces. They do this in about 8 rooms. They do a good job and show up on time. They normally come about a couple days after we call them.
Description of Work: They clean the carpets in 8 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Meghan A.
11/2013
5.0
carpet cleaners
  + -1 more
It was great. They did a fine job. I manage several units and we use them for all the rental homes. We have use them for so many years and we have trusted them for many in our units. Typically there are about 5-6 carpet cleaners who come out. These are rental units and there is a lot of wear and tear on the carpets; and they use the right chemicals to get all the stains out. We used them for carpet cleaning and in the past we have also used the for water restoration too.
Description of Work: We used them for carpet cleaning and in the past we have used the for water restoration too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jim G.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They are fantastic. We have them do carpet cleaning and upholstery cleaning for us. They do the carpets in about 3-6 rooms. They are dependable and do a great job. They have great results and they have reasonable prices too. They are trustworthy. They also do the steam cleaning for us where they withdrawal the dirt instead of . We have used them about 5 times throughout our home and our office. Normally 2 cleaners come out in our home.
Description of Work: We have them do carpet cleaning and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emsie P.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They service is outstanding. I have been using them for several years and I have been always pleased. They have cleaned some carpets and upholstery rugs too. They clean about 5 rugs and about 4 rooms. They are very efficient. They do an extremely good job. They also show up on time and come when they say they will.
Description of Work: They clean carpets and upholstery too.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike and Kris K.
11/2013
5.0
carpet cleaners
  + -1 more
They are great. They are efficient, timely and do a good job. Mostly we use them for carpet cleaning. We are in the construction business and after a construction, if we need the carpets cleaned, that is who we call them. Over 40 years we have used them a lot. They staff is corgile and they are just very professional.
Description of Work: We use them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole T.
11/2013
4.0
carpet cleaners
  + -1 more
It was average. They did skip some corners and made some mistakes on the billing. I have used them before, but the 2nd time they claimed that they washed some things that they didn’t. They did a pretty good job in the cleaning side, but the administrative side was not accurate.
Description of Work: They did rug cleaning for me.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Paul V.
11/2013
5.0
carpet cleaners
  + -1 more
They are great. I use them once a year and I have been using them for about 4-5 years. They show up on time, clean the carpets correctly and there are no debates there is never any hassle. They clean the carpets for me in about 4-5 rooms. Just one cleaner comes out and they normally stay for a couple of hours. I always use them, because they are also easy to schedule.
Description of Work: They do carpet cleaning for me in about 4-5 rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Chris E.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
they make every effort to get appt asap. They are prompt, friendly and calls when completed.
Description of Work: Carpets, wall to wall, steps, fabric and furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

CECILY S.
09/2013
5.0
carpet cleaners
  + -1 more
This was the second time I used SteamMaster. They come on time, are very efficient and do an excellent job.
Description of Work: Carpet cleaning & stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1(current)
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Contact information

P.O. Box 399, Minturn, CO 81645

http://www.steammaster.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Marble and Granite,
Wells and Pumps,
Basement Waterproofing,
Mold Testing & Remediation,
Sewer Cleaning,
Window Treatments

FAQ

SteamMaster Restoration & Cleaning LLC is currently rated 4.7 overall out of 5.
SteamMaster Restoration & Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard
Yes, SteamMaster Restoration & Cleaning LLC offers free project estimates.
Yes, SteamMaster Restoration & Cleaning LLC offers eco-friendly accreditations.
No, SteamMaster Restoration & Cleaning LLC does not offer a senior discount.
Yes, SteamMaster Restoration & Cleaning LLC offers emergency services.
Yes, SteamMaster Restoration & Cleaning LLC offers warranties.
SteamMaster Restoration & Cleaning LLC offers the following services: Smoke & fire damage mitigation mitigation 24-hour water damage restoration. hardwood floor drying. soda & dry-ice blasting. mold remediation. odor removal. document recovery & packouts. art restoration. garment dry-cleaning. carpet, oriental rug & flagstone restoration. diamond grinding. polishing & honing for marble & granite. tile. grout. stripping & sealing of hard surface. pressure washing. upholstery, leather & fine fa
Remodeling, roofing & plumbing.

Contact information

P.O. Box 399, Minturn, CO 81645

http://www.steammaster.com