Koala T Carpet Cleaning

Terrible, I hirerd them for years and they were perfect, BUT not anymore . Just sprayed water, no soap, and vacuumed water back up stains just reappeared after carpet dried. Now I have to hire someone else to actually clean my carpet. Don’t use , you will be sorry.

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Michael came out and gave us a quote in person... even gave us a bottle of their Bullseye Spot Cleaner for free just for getting a quote. After calling around to get not only price quotes, but to learn more about varieties of carpet cleaning, and getting a sense of the customer service from various companies, Michael with Bullseye was hands down our top choice. Michael is prompt, clean (wore booties on our floor), and professional. His pricing is great, (always has coupons too)... and most importantly, our carpets look like new! I have been a loyal customer of another carpet cleaning company for years... they use another method of cleaning that just didn't seem to get our carpets clean enough. After years of loyalty, we're happy to say that we are thrilled with Bullseye and they have new loyal customers!

Great service and prompt arriving to the property. The service itself was great. A few months after the service they called to ask us if we had paid them (we paid on the date of service), they had lost any record that we paid them, from the conversation I had with the man who called it did not sound like I was the only customer they lost the information on as he stated that his son had taken over for a few weeks and it did not sound like he kept good records. I let the man know that we did pay the person when he came out to clean the carpet, the man thanked me and that was the end of the conversation. Then, near tax time, I received a second phone call about the same exact issue. I got the impression that not only does this company have terrible accounting practices, they also do not remember or record who they contacted and when. I cannot imagine that this company will be around much longer with their accounting practices.