Front Range Spa

He filled the tub, installed fuses and checked to make sure tub was running properly. Very professional! Will use again if necessary!

unknown

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First appointment to give estimate, he missed the window by half an hour. No explanation or apology. I should have known then. He opened my hot tub up and told me what was broken--needed new pump. Ozonator needed replacing, but was optional. He sat with me while I went online and ordered the pump. He quoted me $100 to replace the pump and ozonator. Asked me to call him when the part arrived. He said he should be able to come within a day or so of when the part arrived. I called on the day the part arrived. He got back to me two days later to make an appointment. He had unexpectedly been needed out of town. Scheduled appointment for next day--between 3 and 5pm and quot;closer to 3and quot;. As this was the second time he had been late and would have ordinarily cost me time off from work, I didn't answer the door at 6p when he showed up. My husband was in the back yard grilling dinner when Dale came around the side of the house. He had unlocked the gate from the outside and walked right in! My husband told him to leave and is attempting to make the repairs himself. To sum it all up. Nice guy. Sounded like he knew what he was talking about. He probably would have done a good job. But vendors that disrespect the value of my time without acknowledging it or trespass onto my property without my permission don't get my business.

It was great! I walked in not knowing anything about a hot tub, Dale spent the better part of an hour walking me through all the parts of the hot tub and the maintenance required to extend the life of the hot tub. He helped me clear out pieces of the hot tub that were no longer needed. He also provided the service to the hot tub that we were looking for!

Not good. Never heard back from the owner after I had contacted him.

He was really good and helpful. He was going to order a new cover. I'm about to follow up and see if that's come in. So far the experience has been good.

Dale Lang had been referred to me by an associate of mine who owns Vacation Rentals in the Estes Park area. This associate owns four hot tubs for his cabins and has done business with Dale for years. Dale had rescued a tub from someone that no longer wanted/needed it. I had been looking for the right deal on a tub for quite some time. As soon as I heard about this particular tub, I was immediately interested. I talked to Dale and he agreed to deliver the tub and install it at my home. He arrived on time when he said he would and performed a VERY proffessional installation. In addition, he walked me through the "Hot Tubs for Idiots" program. When he was finished I had no questions left to ask. He also even made sure I had three months supply of chemicals. Dale is a personable, friendly, and honest business person. As a business person myself, I admire his ethics