Do not use Mike (DiFede I think is his last name) of Flow Rite LLC. I bought a house that he replaced the septic pump on 10 months earlier. The pump failed and he made up a half dozen nonsensical and untrue reasons why he wouldn't honor his warranty on the pump or his work and he walked off the job in a huff. I brought out Jansma Brothers to replace the pump and it became clear that Mike's installation was completely unacceptable-- for example he used wire nuts on bare wire to make the pump power connection far down into the septic tank. I gave Mike several opportunities to make good on this and he would not respond. I will go into much more detail on a BBB complaint. In summary, Mike does not have the expertise or the integrity you want.
Description of Work: Replace septic tank pump
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,575
Ben K.
07/2013
5.0
plumbing
+ -1 more
Mike was awesome. He showed up 20 minutes early. He gave an estimate of $190 on the spot. When the work was done he gave me a revised, lower! price due to the parts not being as much as he thought. He was extremely courteous. Did the work quickly. Answered all my questions. I would absolutely use Mike again and hopefully for non-emergent things this time.
Description of Work: We purchased a new house and came in to discover a fitting had burst in the basement. Mike came over right away, He replaced the fitting with a new, amazing copper setup. He also did a complete inspection of the furnace and air conditioning units as they had been sprayed by water for about 5 days.
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Service Categories
Plumbing
FAQ
Flow Rite LLC is currently rated 3 overall out of 5.
No, Flow Rite LLC does not offer free project estimates.
No, Flow Rite LLC does not offer eco-friendly accreditations.
No, Flow Rite LLC does not offer a senior discount.
No, Flow Rite LLC does not offer emergency services.