Colorado Chimney Company

Called Colorado Chimney Company in March, asked if they could replace chimney chase cover and was told yes. They came out to my house to look at the chimney, charged me for the inspection, claimed to have taken the chase cover measurements to get one made. After couple weeks with no feedback, I called and was told still working on it with the cover manufacturer. Before I decided to go with another company, I called one more time to leave a message, but never gotten back to me since. I do not mind if they were unable to get one made, but tell me instead of just completely ignoring me. I posted a review on Google Map and within an hour, Brian called to offer me a refund to delete the review. I would have been more than grateful to accept the money back before the review was posted. He even questioned if the review worth more than the money he was going to refund me. I think it is okay to hire them to do chimney inspection and this Brian guy seemed to do a good job, but not following through is a problem. My chimney chase was leaking and he was not dependable.