Hardline Plumbing and Heating

This was a FANTASTIC experience and I highly recommend Justin and Frank over at Hardline. From the very first call until the final sign off they were friendly, professional and worked with some less than ideal circumstances. We were selling our condo and found out last minute that the HOA required an update to shut off valves, faucets, shower head, garbage disposal among others. I wasn't able to be there to meet them but the Hardline team was able to get out there quickly, met with the on-site contact, emailed me pictures of the before and after work and got everything done in only a few hours - which is good because we only had 3 days before closing! They took my payment right over the phone and this could not have been a better outcome and experience for what started out as a pretty stressful hiccup. These guys are great - call them, you won't regret it.

I was in need of timely service that my regular plumber wouldn't get to for 10 days so I went on Angie's list to cast my fate to the wind and find an alternative. I received a call from Hardline within an hour of submitting the inquiry and they were onsite within 2 hours to assess the problem. Repairs were made first thing the next morning. I very much appreciate Hardline's responsiveness, great communication, timeliness, professionalism and integrity. As a single woman in the midst of a home renovation, one of my biggest takeaways from the arduous renovation process has been the importance of being able to trust who I'm working with and not feel like I'm being taken advantage of. I've utilized the services of four other plumbers in the 21 years I've been in my condo and Hardline-- without question-- has been the best. They took the time to answer general questions about my renovation, which allowed me to course-correct my design, and even took the time to trouble-shoot an unrelated building issue with our on-site property manager, indicating a generousness of spirit, professional integrity, and quality service. Frank and Justin are terrific and I definitely intend to use their services for all of my plumbing needs going forward. Highly recommend!

Great job, very professional by a very knowledgeable technician.

I received a call back from Hardline shortly after the email was sent to several plumbing businesses reference my kitchen faucet leaking. Frank stopped by later in the day and immediately went to work and found that the faucet cartridge was the cause. He called to see about getting the correct one as he didn't have the type cartridge. He called later and said that he had found one and would try to get back to me later in the afternoon. He then called back and informed me that he would be back around 7:30am in the morning. He came back when he said he would be and fixed it quickly. He was professional and polite and I would call him again for any further plumbing needs.

They did a very good job and were very fast and getting everything done. They got everything sealed. I was just amazed at how fast and professional. Everything they did was handled perfectly.

Justin was awesome. Very professional. He showed up on time and was ready to work. He told me up front how much the repair would cost and quickly went to work. I was very pleased with how everything turned out.