Since 1969, Total Concrete Services has been providing quality concrete construction for commercial, industrial and public projects.
Our services include
• Sitework
• Flatwork
• Curb and Gutter
• Paving
• Foundations
• Decorative Concrete
We do total services, from the start to finish of each project, and we do demolition and removal as well as light excavation work.
No matter what your concrete project is, we have the skills and experience to take it on.
Call today for an estimate.
Never bothered to respond to my request for an estimate. Move on to someone more professional.
Description of Work: Nothing. Never returned my call for estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Total Concrete Services
TCS was unable to document an incoming request for an estimate by name or phone number matching this review.
Conny K.
10/2012
4.0
stamped concrete
+ -1 more
Oh wow.. the result is great. The color, the stamp work is as expected. They have a sample park in the office that helped us visualized the work. However, I think they can improve on their communication. Too many people to talk to. From Lavina, Jim, Robin, Judy, Sherri, Kelli... each person only do a specific task, then I was sent to a different person. The first time I called, we a got voice mail with the option which extension to choose from. Then, I got another voice mail as the extension I chose was not available. I left a message to call to have someone come for a site visit. Then, after a few days, I called again to the same extension I called. "L" said she already pass my info to Robin is going to have a house visit but don't know when will he come. I asked if I can have Robin's number or pass my info to Robin to call so I know when is he coming. She said she can not give Robin's number but she can only pass my info. Then after few days, no one called me. I called the office again and wondering if anyone will come and when. Then I found out Robin is not coming but someone else.. I think it was Ray. Then Ray called because his GPS couldn't find my address. I gave him directions and finally get to our house. After the house visit, Jim gave us a proposal. We came to the office and saw the sample park. Jim explained in pretty detail how it works. Because I live in HOA covenant, I need to have the patio done by a certain date. He said that they could do it by the week of Sept 21 but don't know when they will come and do the work. Monday night , someone rang our door bell... It was Jim and Antonio. I didn't expect them as no one called us about it. Wednesday early in the morning, they came. Four guys working and the patio was poured on that day. Antonio said someone will come tomorrow morning to power spray. I was expecting someone would come in the morning, but they came in the afternoon. Jesus (I think) came to power spray... he said someone will come next week to seal the patio. Next week passed, no one came. So I had to email Jim again, and wondering when are they going to seal the patio. About two weeks later, someone came to seal the patio. No one called about him coming. I happened to be at home and I heard noise in my backyard. After about 2-3 weeks, I have to emailed Jim again because I was wondering if the patio is really done and if they are going to send the invoice to us. Then the invoice came. I told Jim I need to pay with credit card and he referred me to Kelli for payments. Don't get me wrong... I think they did a good job in the patio. Jim did a good job in explaining us about the process and Antonio and his team did a good job in the patio. But I wish they would do a better communication so that we know what to expect rather than I have to email and call to get the info needed.
Description of Work: Stamped concrete backyard patio
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$4,500
Response from Total Concrete Services
Thank you for bringing this concern to our attention. Please accept our apologies for the communication frustration you encountered during your project with TCS. The departmentalization process we use for commercial projects is obviously not as "user friendly" for residential projects. TCS is taking your comments under consideration as we try to "revamp" our residential procedures to ensure improved communication between future residential customers and Total Concrete Services, Inc
David E.
03/2012
3.0
concrete repair
+ -1 more
I thought it was great working with them. It was the fact that the job could not be completed that makes it hard to grade them. They never obtained a permit to finish the work. Therefore, we mutually agreed to choose someone else to do the work.
Description of Work: They came out and gave us a quote for a 40 ft x 5 ft. residential side walk.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,800
Response from Total Concrete Services
The customer's project was never completed by TCS as the City of Denver never processed/issued a permit to perform this work in the right-of-way. The customer was apprised of the lack of progress as we continued to pursue the appropriate required permit from that District's inspector to no avail. During the same period of time TCS was issued permits in other Denver Districts and actually completed those projects in the time frame required by the City. Total Concrete Services has never been unable to obtain a permit from City of Denver or any other city prior to this particular instance.
BRIAN H.
06/2011
5.0
concrete repair
+ -1 more
They did what they said that they would do and they did a quality work. They were very good. I would rate them high overall and would use them again in the future.
Description of Work: I used Total Concrete Svc for concrete pouring and repair. The last time I used them was in November last year.
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Service Categories
Concrete Pouring and Repair,
Decorative Concrete
FAQ
Total Concrete Services is currently rated 4.4 overall out of 5.
Total Concrete Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Total Concrete Services does not offer free project estimates.
Yes, Total Concrete Services offers eco-friendly accreditations.
No, Total Concrete Services does not offer a senior discount.
No, Total Concrete Services does not offer emergency services.
No, Total Concrete Services does not offer warranties.
Total Concrete Services offers the following services: Total Concrete Services