THERMAL CRAFT INSULATION CO

We had Attic insulation done on our place. The estimator was professional and knowledgeable. He provided us with a clear bid that had everything labeled out individually. We liked that compared to another bid we received where it was a whole price for the attic. We called to schedule the work to be done, and they got us in within a reasonable amount of time. The work was scheduled for 2 days. They started with a blower test. They put a big fan in the door. This was to get a pre-air leakage number. The gentleman also was testing the furnace and water heater for safety. Then the crew came in and they did their prep work for the day. They were nice and cleaned up very well at the end of the first day. The 2nd day came and they came back first thing in the morning as was scheduled. They put drop cloths out and strung a huge long hose into the house from their truck and into the attics. It sounded like rain as the material blew through the hose. The crew finished the blowing work later in the afternoon. They cleaned up and left the house and the other guy came in to do the post blower test. There was a significant improvement in the new tightness of my house. He then filled out my rebate paperwork and had me sign a few pieces of paper. Then he collected a check and the process was over. I can feel the difference in my heat not running nearly as much as it used to and the guy said it would work the other way in the summer as my AC wont run nearly as much. Overall a great experience and I would recommend them to anyone.

I called to arrange a bid and left a voice message. After about 4 days of no response I called one more time and this time promptly got a estimate scheduled. The estimator was nice and said it was a straightforward job. He said it would be a couple days for an estimate but I never received anything (3 weeks later). I followed up with them but again, no response. I understand things can get busy but there's no excuse for not responding. Overall it was a big waste of my time and I ended up going with another company.