The Perfect Move Co

They were horrible. They were the worst people I’ve ever dealt with in my life. The kids who actually did the work were great; they were nice and polite and they worked hard. The owner and his assistant were idiots. The time came to where they had already been with us for ten hours and we were told we only had a couple pickup trucks full and if we wanted he could send a couple guys back at a reduced rate. We thought that a couple pickup trucks worth wasn’t a big deal and we would do it ourselves. We ended up having to rent a U-Haul because there were two king-sized beds that were left. That included headboards, footboards, side rails and support slats. They did take the mattresses and box springs. They left a safe that we particularly wanted them to move because it was too heavy for us. There were five wrought iron lawn chairs and there were just more than two pickup loads full. We got into an argument and we were upset. Then he said our credit card payment didn’t go through and he wanted his money. Come to find out, they were entering the expiration date in wrong and it wouldn’t go through. He was mad at me because of their error. When I was talking to him on the phone, he actually dropped the F bomb when talking about national moving companies. When the guys left, they actually asked for their gratuity! We had planned on tipping them but they actually asked for it! The assistant asked for it so he could leave. We even bought two of the guys’ lunch. He said he hated to ask for the gratuity. So don’t ask! A gratuity is optional! They used two 24’ trucks. I’ve moved before I told him that my stuff would take a full tractor trailer. They’re just the worst and I can’t stand them. The move wasn’t quite so perfect. I would advise others not to use them. The kids who did the work, it wasn’t their fault. They worked hard. The price was in the middle; they weren’t the cheapest or the most expensive. When I arranged his services in the first place, I asked him three times to come out and see what I wanted moved. They didn’t break anything so that was good news. They were very punctual. When he said the crew was going to be there, they were there. I would in no way use them again.

My family has moved many times over the years, and without a doubt, this move was the best. The moving team of Merle, Mario, and Paul were very professional, courteous, and more importantly, very careful with our goods being moved. They were punctual and wasted no time loading and unloading everything. If we ever move again, I won't hesitate to use The Perfect Move.

I should have know things would not go well when it took 3 attempts on my part to contact the owner, Chris. I discussed the move via telephone and gave him a detailed analysis of what was being moved, etc. Chris said it would take no more than 5 hours (at $75 per hour) and he would send a crew of 2 and appropriate truck. The movers arrived on time and were professional. However, they were very slow. While I appreciate the care they took with my property, having hired movers before and having moved myself and others countless times, I was disappointed with the amount of time it took - 8 hours. I ended up having to go to the ATM to get more money to pay for the move (they give a discount for cash payment).

They were awesome. They were on time, they were professional, and they worked the entire time they were there; they didn?t take breaks or anything. They were very nice and friendly.

Great. They were able to fit me in at the last minute, which was hugely appreciated. Chris estimated 6 hours for the move based on the size of my house, but I was pretty sure it wouldn't take that long because we had already moved so much ourselves. Also, we had disassembled the larger furniture pieces to make things easier. The two movers, Andrew and Devon, arrived on time and were very professional. They moved quickly and were very careful about not damaging any of the furniture or walls. I would definitely recommend this company.

It was my mistake not to have The Perfect Move come to the house and assess the inventory to get a firm estimate. But it was obvious that the team of movers were very concerned about doing the best job for my money. They moved quickly and carefully. I could have been better prepared for placement of the various furniture and boxes at our new home which would have saved time with indecision. The day was stressful and disordered with two Closings in addition to the move but the boys worked with us and it couldn't have gone smoother. They were helpful with suggestions and very pleasant to work with.

They worked for eight straight hours and never took a break, not even when we offered to buy them pizza did they stop. They had to shovel snow and do all the moving. The whole time this was going on they never complained about anything.