We hired Courtney of CJ Seavall Design to help with a kitchen remodel and unfortunately had a bad experience. She helped design the layout of our kitchen and we continued to pay her to recommend, order and find a contractor for the painting and installation of the cabinetry. After recommending Stone International, she ordered a white laminate cabinet which she said could be painted navy blue. She then scheduled and paid for Trinity Home Solutions to handle the paint and install. Against our request, the contractor sprayed the cabinets on site which left us with over-spray paint on walls and ceilings. Those walls and ceilings now need to be repainted. We contacted Courtney about our concerns, but they were disregarded. Once the contractor began setting the cabinets, we did a level test. From one corner to the next, there was over a 1/2 difference. There wasn't a single cabinet installed that was level. Again, we contacted Courtney about this concern, which was disregarded. When the contractor said he was finished with the install, we communicated our dissatisfaction to CJ Seavall Design with regard to the paint, install, hardware install and overall lack of attention to detail. She scheduled an on-site meeting with the installer and herself in which we discussed how to remedy the poor craftsmanship. A few days after she sent an email stating that she would work with us and Luis of Trinity Home Solutions to fix the list of issues. A few days after that, we receieved another letter from Courtney saying that she was no longer involved in the project and we would have to work with Trinity. I would not recommend CJ Seavall Design for a project after having this experience. We paid her a considerable amount of money to help advise and manage our remodel, but left us empty handed.
Description of Work: We hired Courtney to help with a kitchen remodel, but specifically the cabinet order.
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Service Categories
Interior Design and Decorating
FAQ
CJ Seavall Design is currently rated 1 overall out of 5.
No, CJ Seavall Design does not offer free project estimates.
No, CJ Seavall Design does not offer eco-friendly accreditations.
No, CJ Seavall Design does not offer a senior discount.
No, CJ Seavall Design does not offer emergency services.