Get matched with top appliance repair pros in Livermore, CO

"They were very accommodating to My time. They called me immediately and arranged to come the next morning on time. The repair man had a challenging time Moving my refrigerator. He worked slowly and steady apologized for taking so long. My refrigerator stopped working he showed me that the compressor was fine. it was the fan needed to be cleaned. Their price was fair and they told me toward the end what the cost would be. I would definitely recommend them and if I need another appliance fixed I would surely call Them refrigerator stopped"

"I contracted the services of this company with the total coverage plan for my air conditioning and appliances, I did not see the real reviews before contracting and for two years I was paying on time and they don't want fixed my AC. Just said that I get $500.00 and that I fixed it by myself. It's the worts company."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"I listened on the phone before I disconnected and heard Jamie laugh loudly as she hung the phone up. That was rude. Repair tech was unprofessional and unconventional in procedure. Promises were not kept. Misquoted fee. Over charged for labor. I Will not do business again and will tell all that will listen; about my experience with Bob's Appliance Service. I called Bob's Appliance Service on Thursday about a water leak under my refrigerator in a rental. I was unable to get to and inspect myself. The tenants had looked and cleaned water from under it and could not figure out if any more water was coming out. So, I called the closest repair place I found on the web. Bob must pay to be on the top of the list cause he showed up there. (Too bad it does not go by performance/price) I talked to a Shey, he said he was a repairman and stated he would be the one to go out to do the repair. Then he told me he could not get there till Monday afternoon. (Four days show up for a water leak that may or may not be contained) Shey offered no Emergent time schedule at all. (Me expecting to hear one with double the cost) I was pretty sure it was contained so agreed to the four day response. I asked what the diagnostic charge was and he said "Eighty Dollars". I thought that was a reasonable price as I was pretty sure it was a crease/crack in the plastic water line. Simple fix. I confirmed the appointment and told him to call me when he was on his way out to the house as I needed to inform the tenant. I also was going to see if the problem could be resolved by the tenant over the weekend. I asked Shey what the cancelation policy was; he told me as long as he has not arrived to the house, I could cancel with no charge. This was acceptable and I did not worry as he was to call me while on his way. I thanked him and hung up. I did get the Renter to shut the water off to the refrigerator over the weekend. Monday afternoon I get a call from a Triston asking for a $153.38 payment telling me that he could take my card number right then. I asked if he had been to the house or are still there and he said he had left and the fix was completed. I was put a back; I actually verbally stammered, this was a number of misspoken promises and a surprise at the cost of splicing a 5/16" plastic tube of $153.38. Also, I agreed to a diagnostic and gave no authorization for repair. (Expecting a call before arrival and before repair). I asked for an invoice and there was none. (Digital or any other sort) I told Triston to have the office call me to complete our transaction... I received a call from a Jamie on Tuesday afternoon. I asked to have an invoice Emailed to me. After some doing I received one while we were still on the phone. That is when I saw the diagnostic charge - $88.00, 5/16" connector part - $5.00, and labor charge - $60.00. Tax - $.38. I explained I was quoted an 80 diagnostic charge from Shey and gave no authorization to effect repairs. (The renter would have been "OK" with no water coming out of the refrigerator) there was silence on Jamie's end. I continued with explaining: All home repair facilities I have ever Managed and worked with include a deduction or inclusion of diagnostic charge into the labor. Or, if the repair is performed, the diagnostic charge included that labor if below a one hour time span. Silence on Jamie's end. Not to mention; I gave no authority to continue with any repair. I left the silence a float for an uncomfortable amount of time. Then, not being an arguing person, I told Jamie I brought these topics up for her review as I would most likely include them In a review of my experience and.. silence on Jamie's end. I asked if she was ready for my card number and she said "yes"... right away. I gave it to her, completed our transaction and wished her a good day and listened before she hung up the phone.."

"I ordered a part from this company for my dryer. They claim: 2 Day Quick Delivery! 365 Day Return Policy! Free Tech Support! I returned the unused part in their own packaging and they refused to provide a refund! Apparently, there's some hidden small print in their return policy that if you open the box and touch the product, that item is no longer eligible for a refund. They claim that the part showed signs of installation such as scuff marks. I asked for the part to be sent back to me for inspection by other professionals, but they refused because they disposed of the part. I've never encountered with such a scam company as this one and advise all to stay away from their misleadings! Good luck trying to get a refund from them, you're not getting one."