9 Year SUPER SERVICE AWARD winner on Angie's List! *** Heat Pumps, Boilers, Mini Split Ductless Systems, Furnace, Air Conditioning, Humidification, Air Quality*** They are Xcel Energy Approved Contractors and participate in Xcel Energy Rebates and Denver Climate Action Rebates. Upfront pricing, clean and friendly technicians, an A+ Rating from the Better Business Bureau! Quality West is well known for their multitude of "A" ratings for Furnace, Air Conditioners, and Boiler system replacements and repair. Call to schedule a FREE ESTIMATE on a new system! Financing programs are available, and options include 12 Months No Payments/No Interest - Same As Cash, or Low Monthly Payment Plans (with approved credit). Locally owned and operated since 2002. The entire staff at Quality West looks forward to being of service to you and your family!
Business highlights
23 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly
Services we offer
Xcel Energy Approved Contractor / XCEL Energy Rebates Available up to $1550.00. **EXCLUSIVE Contractor for RUUD Heating Systems in the Metro Area.Installation and repair of: Residential Furnaces, Air Conditioners, Boilers, Heat Pumps and Air Handlers. Installation of: Whole House Humidifiers, Electronic Air Cleaners, Water Heaters, Tankless Water Heaters, Digital Thermostats, IAQ Controls. Safety Inspections, Extended Warranty Plans, Annual Maintenance Plans. Financing Available for New Systems.
Services we don't offer
Fireplace services, duct cleaning, drain cleaning, gas grill repair, swamp coolers, attic fan, whole house fan, certification services.
Description of Work: Furnace inspection and maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Damian C.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Everything went as described.
Description of Work: service of A/C and furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Holly G.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
great! smooth! easy! fast!
Description of Work: AC install (samsung FJM)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11
Tina M.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Excellent job
Description of Work: Air conditioner service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vicki P.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Rob & crew did a wonderful job installing our new Rheem furnace and air-conditioning units. Everyone was courteous and friendly and easy to work with. It's only been a few days and the difference in our home is enormous. We are staying so cool during these hot summer days with the thermostat turned higher than we ever had it with our old system. THANK YOU!
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael E.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Excellent.
Description of Work: AC tuneup and cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$338
Terri M.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
Good, hired them to fix the motor.
Description of Work: A/c tune up, they noted my motor was running high, needing to be replaced soon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erma F.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Very well. Prompt service.
Description of Work: A/C tuneup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter R.
06/2017
4.0
heating & air conditioning/hvac
+ -1 more
Fine, but price was a little high.
Description of Work: Service AC plus add new valve for humidifier.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erna S.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
As expected- I was pleased.
Description of Work: A/C Tune up
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David H.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
It went very well
Description of Work: Fix furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Katherine L.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: "My air conditioner broke down (during a heat wave, of course). They made an appointment with me around my schedule -- and arrived EARLY! The work was done quickly, efficiently. |Excellent service, especially my technician (Pete). He is very knowledgeable, friendly and polite."
Rating Category
Rating out of 5
Yes, I recommend this pro
Craig D.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Craig D.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Sandra S.
06/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Sandra S.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Victoria L.
06/2016
5.0
air duct cleaning
+ -1 more
unknown
Description of Work: My furnace quit on a cold Sunday night. They came right away and fixed it. I am so HAPPY I found this company!!
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael K.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
David L D.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Michelle H.
10/2011
4.0
heating & air conditioning/hvac
+ -1 more
The tune-up itself was fantastic. I was interested in the details, so the tech went over everything with me, step by step, to show me what he was doing, what he was looking for, and why. I was very impressed with his ability and thoroughness. However, when the appointment is set, the company provides a 2-hour window when the technician will arrive. My window was 4-6 pm, and at 6 pm when nobody had showed up or even called me, I called the office (the only phone number available), which was closed, and left voicemail. Eventually the tech called me and showed up at 6:30, but this is a long time to wait alone in an entirely empty rental unit. I was not at all happy with that aspect, but the actual tune-up was well done and worth the money, particularly with the Angie's List deal savings. Now that it's a week later, another matter for their customer service department is that nobody from the company ever called me back, having received my voicemail from that evening that the tech was late. Apparently punctuality isn't a company standard, either.
Description of Work: I purchased an Angie's List deal, $54 for 28-Point Furnace Tune-Up. Their service technician came to the condo and performed the tune-up as stated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
punctuality
2.0
Yes, I recommend this pro
$54
E. F.
08/2011
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Last winter I was having issues with my boiler. I called Quality West and Rob came to meet me at my house. He advised me of all my options including repair. I was so comfortable with Rob and Quality West that I made the immediate decision to upgrade my boiler to a new crown high efficiency boiler. On the day of the install Rob was here with another employee. The two of them were a great team!! The two were not only knowledgeable but incredibly respectful to me and my property. In July of 2011 I made another phone call to Quality West to see what my options would be for cooling my house. Due to my house lacking a duct system, I was very nervous that I would never be able to have a cooling system installed. This is when I learned of the wonders of a Fujitsu mini split wall mounted a/c system. It looks clean and is exceptionally quiet! It is also the most efficient way to cool my home. Now I am not only comfortable in my home but also with my affordable bills each month! THANK YOU ROB AND EVERYBODY AT QUALITY WEST
Description of Work: Installation of new high efficiency boiler and mini split cooling system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Robert B.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. Again, compared to the experience I had with Builders and Southwest, this team stood head and shoulders above the rest. Rob has already scheduled a follow up in two weeks to review the system performance, double check settings, etc... and make sure the system is performing well.
Description of Work: After dealing with a couple of other Angie's List Providers that (unfortunately) didn't pan out, I can not say enough about Quality West Heating and Cooling. Our AC died (8/3/2011) an unnatural and early death because of a series of "well intended" but incompetent "fixes" for a challenging (but do able) heating/cooling problem. And of course, it died during the hottest period of the year when we needed it most. For the money; Rob returned the call faster than SouthWest Heating and Cooling and was professional, engaged, courteous and responsive where as SouthWest was lackadaisical, apathetic, distant and relatively unresponsive. When he showed up, he performed diagnostics (and didn't mind me hanging over his shoulder while he did it; asking him what he was doing and why...) identified the problem, listened to my concerns, recommended a good system at a decent price (with install) and got the job done quickly. They installed a Rheem 14AJM42A01 and a RGPE-12EARMR; his crew was professional (removed shoes in the house and put down drop cloths to make sure the floors weren't damaged), got to work before they grabbed lunch and did everything I asked and; Fixed a dual zone heating/cooling system that Builders Heating and Air-conditioning installed but couldn't make work properly. Put a "hard start" unit on the new outdoor A/C unit. Sealed all the duct work with mastic and left the mastic (and a brush) for me to go after any other air leaks that may crop up... (I'm a little "detail oriented"). Made sure the new outdoor AC unit was stable and perfectly level. Worked around roses and that were planted fairly close to the outdoor unit without damaging... Cleaned up all tools, scraps, mastic drips etc... and left the work site spotless. Removed and recycled the old, environmentally unfriendly coolant. Took the old unit away for scrap and recycle. Tested the system to ensure that it functioned properly. Allowed me to walk around the system, pinpoint any air leaks and then sealed them (nice to be allowed to inspect the work without attitude...) with mastic (not tape...) for a solid seal. Filled out all the proper paperwork for the Excel\Tax rebates. Provided a 100% money back guarantee. Processed credit card payment on a simple android app (nice touch which I appreciated since I work in IT). Did it all with a positive attitude and professional demeanor. Other providers (I have the feeling) would have used our circumstances in an attempt to hold us hostage and charge a ridiculous premium for the time and materials, but I think the price was fair and the service was impeccable. After Excel\Tax rebates the cost will be ~4500.00 and after poking around, I don't think anyone could do much better than that, particularly on an emergency basis. I got the feeling that Rob and his team understood the technology, conveyed the details to me in technical terms that I could understand and did the work in time to get us back up and running in less than 24 hours; start to finish.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
Quality West Heating & Cooling is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 3:00 PM
Saturday: Closed
Quality West Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Quality West Heating & Cooling offers free project estimates.
Yes, Quality West Heating & Cooling offers eco-friendly accreditations.
No, Quality West Heating & Cooling does not offer a senior discount.
No, Quality West Heating & Cooling does not offer emergency services.
Yes, Quality West Heating & Cooling offers warranties.
Quality West Heating & Cooling offers the following services: Xcel Energy Approved Contractor / XCEL Energy Rebates Available up to $1550.00. **EXCLUSIVE Contractor for RUUD Heating Systems in the Metro Area.Installation and repair of: Residential Furnaces, Air Conditioners, Boilers, Heat Pumps and Air Handlers. Installation of: Whole House Humidifiers, Electronic Air Cleaners, Water Heaters, Tankless Water Heaters, Digital Thermostats, IAQ Controls. Safety Inspections, Extended Warranty Plans, Annual Maintenance Plans. Financing Available for New Systems.
Fireplace services, duct cleaning, drain cleaning, gas grill repair, swamp coolers, attic fan, whole house fan, certification services.