Our experience with QFS began with friendly and personal service in making the appointment, with the scheduler graciously working with me to make an appointment time that fit in my schedule (I have constraints with school drop-offs and pick-ups, among other things). Then our service technician, Jeff, was polite, professional and knowledgeable. He did a thorough job with both fireplaces, and he didn't charge us to fix a faulty switch that he was able to fix without needing to replace it. Overall a great experience.
Description of Work: Fixed and serviced two gas fireplaces
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$214
Suzy D.
12/2013
4.0
fireplaces
 + -1 more
Blain was very professional and cleaned and checked the fireplace very well. The part that needed replacing was an auto ignitor ($155.00 part INCLUDING tax and shipping) that QFS charged me $262.00 for. Blain did a great job replacing it (10 mins) and the fireplace works better than before. I will not use this company again for repairs due to the large up-charge on the part.
Description of Work: Cleaning service - $119.00 Part replacement - $262.00
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$380
Joseph H.
07/2013
5.0
fireplaces
 + -1 more
I was quite happy with the service that they provided me. They really take the time to explain everything that they were doing. I have some of the questions I used to do and they're very patiently on answering all my questions.
Description of Work: I used Quality Fireplace Solutions for fireplace repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Allison G.
02/2013
5.0
chimney sweep, chimney repair
 + 0 more
I've never had anyone come into my home and give me such exceptional customer service. He was the most honest, informative, professional, and helpful person I have ever met. The job was done in a timely manner, and at a very reasonable rate.
Description of Work: The gas fireplace was not working. We called close to 8 different companies. They were the only ones to start with the basics, saying it sounds like just a cleaning.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fireplaces,
Chimney Repair,
Chimney Sweep,
Gas Logs
FAQ
Quality Fireplace Solutions is currently rated 4.8 overall out of 5.
Sunday: 8:30 AM - 4:00 AM
Monday: 8:00 AM - 5:30 AM
Tuesday: 8:00 AM - 5:30 AM
Wednesday: 8:00 AM - 5:30 AM
Thursday: 8:00 AM - 5:30 AM
Friday: 8:00 AM - 5:30 AM
Saturday: 8:30 AM - 4:00 AM
Quality Fireplace Solutions accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Quality Fireplace Solutions does not offer free project estimates.
No, Quality Fireplace Solutions does not offer eco-friendly accreditations.
No, Quality Fireplace Solutions does not offer a senior discount.
No, Quality Fireplace Solutions does not offer emergency services.
No, Quality Fireplace Solutions does not offer warranties.
Quality Fireplace Solutions offers the following services: Gas fireplaces repair.